Zoop Complaint Customer Care number : Zoop Verified Customer care

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Zoop India has made food delivery in train very comfortable for you. With our active association with a number of reliable food caterers, leading restaurants and fast food chains in various cities of the country, we serve food of your choice at your seat. Now no more worries about having pantry food while travelling in Indian railways. Incepted by a talented team of enthusiastic and dynamic young professionals who are extremely passionate about good taste and good service, Zoop India has made a remarkable mark in this new domain of Train Food Delivery Service in the country.

Zoop Foods Customer care number

8010802222.

How can customers book food for journeys?

Customers can log on to www.Zoopindia.com or download our mobile app from Google playstore, enter their journey details, and our automated systems will list all the options for your selection. You may also call IRCTC call centre number 1323, where our team members will be very happy to assist you. For trade enquiries, contact Zoop at 8010802222.

How will a customer know that his order is booked?

Food is delivered by the quality restaurants ZOOP has tied up with across India. For example – If your food is booked to be delivered at Bhopal, then the restaurant at Bhopal in our network will deliver that order to you, right at your seat.

If the train is running late, then how will Zoop ensure timely deliveries?

Indian Railways have improved a lot, and are normally running on time, but in case of an unfortunate situation of a delay, we would pre-pone your order to a station before. This will try and ensure that even if the train is running late, your order is delivered to you around the expected delivery time only.

Customers can log on to www.Zoopindia.com or download our mobile app from Google playstore, enter their journey details, and our automated systems will list all the options for your selection. You may also call IRCTC call centre number 1323, where our team members will be very happy to assist you. For trade enquiries, contact Zoop at 8010802222.

 

Can a customer cancel or change his order?

Nothings permanent in this world, and we completely understand that our customers can also feel like changing their journey plans or may get tempted to order something different. We allow our customers to cancel or change their order 2 hours before the previously decided delivery time upto 8pm on any working day. We advise you to please refer to our cancellation policy for details.

 

What if an order delivery fails?

We try hard that we don’t come across such situations given the commitment towards the job shown by our team and vendors, but still if such unfortunate situation occurs, then we would try and deliver the same at t he next available station.

 

Zoop Web Services Private Limited.

  • Zoop Web Services Private Limited.
  • 198, Royal Plaza
  • Green Fields Colony
  • Near HDFC Bank
  • Faridabad-121010

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10 thoughts on “Zoop”

  1. Never order food through ZOOP in train .
    Very bad and cheap food with high prices.
    No quality .

    Reply
  2. Food quality is not good and delivery not as per menu charges

    Reply
  3. customer service online
    8509374644 customer service online
    8509374644
    customer service online
    8509374644

    Reply
  4. I ordered my food delivery order for Surat station but I couldn’t get my order as per scheduled time 10:30PM at Surat station. Now I am in dilemma because I have no option for food..this is ridiculous..

    Reply
  5. I ordered my food for Itarsi(order I’d Z0661973 595)railway station before 3 hrs and do payment online but food not delivered to me. Very poor service.Not any customer service is available after 7 pm. My PNR number is 6814607775

    Reply
  6. I ordered my food for Lucknow(id 45670009 )railway station before 8 hrs and do payment online but food not delivered to me. Very poor service.Not any customer service is available after 7 pm.

    Reply
  7. 2420056183 my pnr refund my money of food which I ordered and not delivered by zooo

    Reply
    • customer service online
      8509374644

      Reply
  8. I ordered my food at new delhi railway station before 1 hrs and do payment online but food not delivered to me

    Reply
  9. I ordered phoa but found onoon dosa what is this yar

    Reply