Tawakkalna (Covid-19 KSA) is the official app. approved by the Saudi Ministry of Health to prevent the spread of coronavirus, and was developed by the National Information Center.
The app. provides instant and live information about the number of coronavirus infections in the Kingdom, and helps in the early detection of possible infections once users show coronavirus symptoms. It allows citizens and residents to request movement permits in cases of necessity during curfew; follow-up on their permit request status during curfew; and notify them when they are close to infectious or isolated areas. Through the app., they can also report COVID-19 suspected cases to help individuals receive the health care they, or others, need.
Contents
Tawakkalna Customer care Contact Details
Here you will Find Tawakkalna Customer care Number, Email ID, Complaint Number and Other Best Method To reach Tawakkalna Customer care Executives.
Below Listed all Customer care Contact details are Collected from Reliable Sources like Tawakkalna official websites n other reliable sources,
Tawakkalna
Country
Saudi Arabia
Customer Service Number
8001289999 (Toll-Free)
Timing :
Email Support :
Contact@tawakkana.gov.sa
Official Website:
www.tawakkana.gov.sa
You can also visit help.com for help & support.
Office Address
Add
Tawakkalna Customer care Number
Customer Service Number Call : 8001289999
Voice Support– The customer can call Tawakkalna Customer care at 8001289999 between 10:00 am to 7:00 pm from Monday to Saturday.
Source Link:
Tawakkalna Customer support Email ID
Support Email Id : Contact@tawakkana.gov.sa
If the problem with Tawakkalna Product/Service, you can email him at Contact@tawakkana.gov.sa with your mobile number, problem statement and relevant screenshots (if any). Tawakkalna customer support representative will get in touch with you to help resolve the issue.
The customer will receive a response from the team within 10 business days but there would be instances wherein the team may even take longer to respond/reply.
Source Link:
How To Make Complaints?
If the customer not satisfied with the response at Tawakkalna Customer care/Service, can further escalate the matter/query/complaint to the below:
Complaints / Escalation :
A customer can escalate the matter in case he/she is not satisfied with the response from the Customer Care team. Depending on the query/dispute/grievance, a written reply/resolution will be sent to the customer within 10 business days at his/her registered email id with the Company.
Source Link :
Help on official Social Media Platform
You can also Get help Tawakkalna Official Social Media Page.
Facebook :
Twitter :
Instagram :
⚠️Alert (Tips For Your Safety): Before Make a Call Please Verify Tawakkalna Customer care Number & Email ID From Company’s official website for your Security Purpose,
Official Website : www.tawakkana.gov.sa
【✔】 List of Verified/reliable sources & Reference Links:
- www.tawakkana.gov.sa
- help.com
Disclaimer: customercarehotline.com is not affiliated with Tawakkalna in any manner, We just collect information of customer service numbers from reliable sources, Tawakkalna reserves the right to contact the customer through the mail, SMS or call for product feedback, related information on product usage on the contact information as provided by customercarehotline.com For more Info Please Visit our Disclaimer Page
Note: if you found any error or mistake in This Page please comment below we try to update/ Remove/ Replace as soon as possible,
salam aliekom i am my name is Hasan ali i cam to ksa new visa but now we mak tawakalna but nonimune coming i am alredy full vaccinated
Dear Sir/Madam,
I am Rina Marlina, now i am in my country, Indonesia. I can not open my Tawakkalna. Because my saudi number is closed to get my OTP. I need to download my Covid-19 Medical Report of first dose. I want to get second dose in my country. So, kindly provide my Medical certificate in my e-mail please.
I try to send e-mail the below e-mail address. But it is failed always.
contact@tawakkalna.gov.sa
Kindly do needful please.
reenamarlina91@gmail.com
Iqama Number: 2462102050
I am the daughter of a doctor, and came back to Saudi Arabia from travelling around a month ago. I’ve had my first dose of vaccine and am about to have my second, yet my tawakalna still says I need to quarantine.
I have the evidence if needed
I am in india and here is not working saudi arabia sim
I want otp from tawakalna
Plz send otp to my email adress
Thank u
My wife Prathibha Venugopal, Iqama.ID.2466791841 has completed her both vaccines two months before (First dose 3rd April 2021, Second dose 31st May 2021) , but not updated in Tawakalna until now in her mobile no.0566078081. we registed several times and send mail to 937 with attachments but in vain. as per MOH, both doses are updated in the system but Tawakalna has to update it in the phone. she is in India waiting to travel to ksa and held up because of this updation. Kindly support.
Venugopal
0569365780
Sir i not received OTP
Because i am in india
My mobile number register in tawakkalna-0572475732
Iqama-2321257251
I want to OTP by email
I feel tawakkalna portal wrong I want cancel help me iqama number 2375864036
I feel tawakkalna portal wrong I want cancel help me
Hi i m from india right now i m i in qattar i have upploaded all my documents but still no confirmation from ur side & i m having tommorrow flight pls Rply as soon as possibel
Hi i m from india right now i m i in qattar i have upploaded all my documents but still no confirmation from ur side
اسلام عليكم ورحمة الله وبركاته
I get second dose in 17/07/2021 in university king Abdul Aziz but it doesn’t show in sahtyi
Hello.
My name is Ashraf Ali.
I got my 1st vaccine on 16 March 2021 but report is not visible in my sehatty/tawakkalna application.
Please help
Iqama 2321257079
Mob 538118703
Sir my name
Md shajahan
Iqama 2432857783
Passport -EF 0205528
I also finished my quarantine 7days and two time covid-19 test result came negative but tawakkalna colour not change what i will do
For vaccine
Dear Sir/Madam
My daughter , Sana Fathima Suresh Rawther Shamsudeen( Iqama number,2236880999) attended for first dose vaccination
in Dahran Expo on 30.06.2021 at 1pm.
But, it is still showing “booked” only in tawakalna.
Kindly do the needful to make it update as “attended”.
Regards
Suresh Rawther Shamsudeen
Dammam, Saudi Arabia.
Mob:0549581350
Im in the Pakistan on vacation i have problem to access and open my tawkkalna because my registered sim was loss and everytime i try to open my tawakkalna aplication it need a otp code but the problem is i loss already my simcard and i cannot able to buy new cause i am here in the Pakistan what can i do to open my tawakkalna to retrieve my vaccinations record certificate my iqama number is 2443907288
m.usmankamboh321@gmail.com
Dear Sir
I have registered my kids in tawakkalna app in March 2021 and now if I try to take appointment for vaccine I get a message as given below
“The application was submitted. Please be informed that your application status is under Eligibility according to the information entered”
Kindly Advise.
Regards
Thanveer Ahamed
My name is anil kumar das and my iqama number 2261641043 whole day I try to get appointments for covid test but still doesn’t get an appointment for covid test
Dear Sir
Good evening
I has try many times today appointment for covid test but there is unsuccessful
Im in the Philippines i have problem to access and open my tawkalna because may registered sim was loss and everytime i try to open my tawakalna aplication it need a code but the problem is i loss already my simcard and i cannot able to buy new cause im here in the Philippines what can i do to open my tawakalna to retrieve my vaccinations record certificate my iqama number is 2426073207 reydelalejo0415@gmail.com
NOT WORKING IN MY SAUDI ARABIA JAWWY MOBILE NUMBER. Sir pls tell me how to update in Tawakkalna app. tell me solution.
How to get a Vaccine Covid-19 for my wife (Visit visa)
DEAR SIR GOOD DAY
KINDLY I NEED YOUR HELP TO UPDATE MY STATUS ON TAWAKKLNA.
I ARRIVED TO MADINA COMING FROM EGYPT DIRECT ON 29/05/2021. AFTER 7 DAYS HOME QUARANTINE THEN PCR AND RESULT IS NEGATIVE .
ALSO I RECEIVED FIRST DOSE VACCINE ASTRA ZENECA IN CAIRO ON 3/05/2021.I NEED YOUR HELP TO UPDATE MY STATUS ON TAWAKKLNA . I SENT SEVERAL EMAILS TO 937 AND ALSO SEVERAL CALLS.ALSO I CALL 8001289999 ASKING FOR HELP TO UPDATE MY STATUS.THANKS A LOT AND BEST REGARDS.
DR.MOHAMMED SALAH
MADINA NATIONAL HOSPITAL AL MADINAH AL -MANOURAH
MOBILE 0568831524
I from vacation in Philippines and I come back, when I update my tawakkalna apps, I accidentally check that I’m from abroad(B) so my tawakkalna going to Violet color but already finished my self quarantine and have two swab all negative.. But still in Violet color my tawakkalna what can I do!
Good afternoon my app has a pop up box which I cannot get rid of please help
Respected sir
I have done my covid-19 test which is negative but my tawakalna app not become green what I do now
Passport #PF1826911
I TRIED TO TAKE AN APPOINTMENT OF 1ST-DOSE COVID-19 VACCINE IN TAWAKKALNA LAST MAY 22, 2021 UNTIL I REACHED THE FINAL CONFIRMATION OF MY SELECTED SCHEDULE DATE MAY 23, 2021… I PRESSED (YES, I’M SURE) 3X TIME TO RECEIVE QR-CODE BUT NO AVAIL. I VISITED THE VACCINATION CENTER LOCATED IN KING ABDULAZIS AIRPORT, JEDDAH. THEY REFUSE ME TO ENTER BECAUSE I DON’T HAVE A QR-CODE. AND THEN ADVISE ME TO MAKE ANOTHER APPOINTMENT SCHEDULE. AS PER INSTRUCTIONS, I FOLLOWED AND APPLIED AGAIN BUT THE RESPONSE FROM TAWAKKALNA SYSTEM…. “SECOND DOSE APPOINTMENT DATE NOT AVAILABLE” … SO ITS MEAN THAT THE TAWAKKALNA SYSTEM HAS A PROBLEM. KINDLY ADVISE ME HOW TO TAKE THE 1ST-DOSE APPOINTMENT.
IQAMA #: 2380500740
PHONE #: 0567420912
I TRIED TO TAKE AN APPOINTMENT OF 1ST-DOSE COVID-19 VACCINE IN TAWAKKALNA LAST MAY 22, 2021 UNTIL I REACHED THE FINAL CONFIRMATION OF MY SELECTED SCHEDULE DATE MAY 23, 2021… I PRESSED (YES, I’M SURE) 3X TIME TO RECEIVE QR-CODE BUT NO AVAIL. I VISITED THE VACCINATION CENTER LOCATED IN KING ABDULAZIS AIRPORT, JEDDAH. THEY REFUSE ME TO ENTER BECAUSE I DON’T HAVE A QR-CODE. AND THEN ADVISE ME TO MAKE ANOTHER APPOINTMENT SCHEDULE. AS PER INSTRUCTIONS, I FOLLOWED AND APPLIED AGAIN BUT THE RESPONSE FROM TAWAKKALNA SYSTEM…. “SECOND DOSE APPOINTMENT DATE NOT AVAILABLE” … SO ITS MEAN THAT THE TAWAKKALNA SYSTEM HAS A PROBLEM. KINDLY ADVISE ME HOW TO TAKE THE 1ST-DOSE APPOINTMENT.
NAME: PAISAL MACAPUNDAG GUIMBOR
IQAMA #: 2380500740
PHONE #: 0567420912
I TRIED TO TAKE AN APPOINTMENT FOR FIRST DOSE COVID-19 VACCINE IN TAWAKKALNA LAST MAY 22, 2021 UNTIL I REACHED THE FINAL CONFIRMATION OF MY SELECTED SCHEDULE DATE MAY 23, 2021..I PRESSED 3X TIMES TO RECEIVE QR-CODE BUT NO AVAIL.. I VISITED THE VACCINATION CENTER LOCATED KING ABDULAZIS AIRPORT, JEDDAH. THEY REFUSE ME TO ENTER BECAUSE I DON’T HAVE A QR-CODE.. AND THEN THEY ADVISE ME TO MAKE ANOTHER APPOINTMENT. AS PER INSTRUCTIONS, I APPLIED WHAT THEY SAID TO ME BUT THE RESPONSE FROM TAWAKKALNA SYSTEM IS… “SECOND DOSE APPOINTMENT DATE NOT AVAILABLE”… SO IT’S MEANS THAT THE TAWAKKALNA SYSTEM HAS A PROBLEM. KINDLY ADVISE ME HOW TO TAKE THE 1ST-DOSE APPOINTMENT. IQAMA 2380500740…. PHONE 0567420912
My name is Godwin Mathew.I arrived from abroad and I am trying to take an appointment for covid 19 swab but tawakkalna app is not responding well to the date and time of appointment.kindly advise
I have covid19 vaccinated on 28th April 2021 at Prince mohammed bin fahad Qatif first dose, but my tawakalna until now is not up to date and not received any medical report from sehatty.
Name : Masjianto Masrum Nainggolan
IQAMA : 2477693838
phone : 0532433171
I have my 1st dose last March 24, 2021. But until now my status on Tawakkalna Apps did not updated. But in Sehatty I already received my Medical Report for my 1st Dose. I tried to call Ministry of Health but no one is answering. Kindly help me.
Now I am in India
I take vaccine in saudi 19 March but still I don’t get vaccine certificate I cannot open application in India so pls give me information how I get vaccine certificate
Iqama – 2406700779
Anil More
0571534074
anl.mre@rediff.com
email 937@moh.gov.sa with your certificate
My name is muhammedkhalid is corona vacain is completely but iy not open tawakkalna 15days please request for open tawakkalna app
My name Muhammad Ayaz. id 2451293118 I work alamarai company KSA. 21 march 2021 I come Pakistan now I go back saudi Arabia few days so I went to chak my tawakkalna status.i open app coming location error.kindly tell me how I chak my status with out location. Thanks aloth
I am subhanullah Muhammad I come from pakistan before 15 day and also my Tawakkalna is not green۔
how i take corona vaccines certificates form tawakkalna please