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SuprDaily ensure timely delivery of milk and breakfast essentials like bread, eggs, curd, dosa/idli batter, coconut water, fresh fruits and vegetables, right to your doorstep before 7am, every single day. Our service is currently available in Mumbai, Pune, Bengaluru/Bangalore, Delhi, Noida, Gurgaon, Chennai and Hyderabad.
Hello
It is to inform that i am a regular customer of Suprdaily and have taken 1 month membership from December 1 ,2021 according to which i should receive a SUPRBAG worth Rs 500 from Suprdaily. However, even after 2 days i have not received suprbag alongwith my delivery orders. It is quite disappointing as these issues leads to loss of trust in the brand. I request you to kindly reply as to when the suprbag will be delivered else i ll need refund for the same. Hoping for a quick response .
Regards
Tanu Sardana
9555449665
I placed 9 items in my order but have not received them yet and the order section on my app says DELIVERED..Request you to look into the matter on urgent basis
I am being cheated
9967653311
9967361254
On 20/7/2021, one packet of milk was delivered less and issue was raised vide no 4072224 dt 20/7/2021.
Kindly resolve the issue on priority
Today morning i recharged for 15 days milk from my creditcard and the amount has also been debited from my account but after that when i went back to sopr daily app for sheduling the milk delivery for next 15 days but when trying the app is taking to the recharge section to recharge 2nd time .
the issue is chatting with the app is right but the most better thing is to talk to the custumer care people to know the exact status of my payment and they have provided one whatsapp number but no body is picking phone instesd on auto voice reply is comming this is not right how can i stay calm after this money issue happened.the app says your money will be credited back to your account in 4 days till that what will i do for my office staffs tea .ok if i recharge 2nd time what is the surity that it will not happen like the 1st time issue pls reply.
As a paid member (supr access member), not able to see any product or order anything.
Customer care is hell. It will connect after 2 hrs. By the time you see, you won’t reply.
What a HELL service.
Supr Daily is famous in deducting delivery fee without customer’s intimation. It’s been months I’m trying to reach out but no resolution. They are playing around passing the chat and calls to concerned team and concerned team disconnects the call saying they would give a call back. Till now for the same query I have reached out 20+ time but they do not care. Chat support connects after 2 hrs and says closing the chat as there is no response.
Not received the delivery till now…very poor delivery service as well as the customer care service. Refund Rs 690 paid towards the subscription for milk monthly to my bank account.
Unable to reach customercare even after writing complain in app. Request a call back immediately.
my order is not delivered i made online payment. no one is taking call n no reply on whtsapp too
Unable to contact you today 1 pkt gold Amul milk waa not supplied but your app says delivered nobody answers to the phone call
Amount deducted from my bank account but in the wallet it shows Nil. I tried calling the number but only recorded message is played again and again stating no complaints are registered whereas I have complained 10 times. This is very bad service .
I AM UNABLE TO REACH CUSTOMER TO MY GRIEVANCES AND GIVEN MY COMPLAINTS THROUGH MOBILE APP, BUT SINGLE PERSON REVERT TO MY COMPLAINTS AND ISSUES. PLEASE CALL ME ON 9030001897 ON URGENT BASIS.
I received 1ltr milk on 4th , remaining grocery items not received and showing partially delivered. I was placed orders again on the same day. On 5th my delivery order showing failed.
Please mentioned the reasons. If you are unable to deliver my order, refund my amount to my bank account.
Cantact me sir.. mere super coins nhi aa rhe hai.. mere 2 number hai 2no pr hi nhi aa rhe hai.. please contact me..
कहा फस गाए order place kar ki software बेकार जेडडिलीवर बॉय नो मास्क रूड अनहेजेनिक कैश बैक कॉम्प्लेंट ingnored fact all items returned because All Items not delivered my order was indiagate super rice 2pcs(1+1/2)each he brought one packet unpolite unhigenic no mask rude no bag
Babita Jain
Contact no 9810923283 9212065352
Today I received your subscription message I was ordered 15 delivery aavin blue milk package my amount deducted but still there not updated I chat with Mr jhansa is behavior is like rowdy am not able to call your given number how can I get milk or my amount
Why don’t you supply the complete ordered items. Two items are less in the cover. This is the second time it happened. Unsupplied items amount is being credited in my account. When I place the order next time, you are charging delivery fees. It is not fair. If u can’t the supply the ordered items, credit the balance amount to my bank account.
Apart from customer care number or chat is there any number to contact supr daily. I have not received refund for the ordered dated 18.05.2021
Hi I have subscribed 1 premium aavan and 2 aavin blue nice but I did not recieve 1 aavin blue nice today . I have complained about this but no one has responded till yet and this has happened almost for 3-4 times but still no response.There is no condact number to talk regarding this.
After giving instructions so many times u still keep the things on floor..useless service & useless app..don’t take photo directly put things in bag .This is last time otherwise I discontinued your services
Morning you delivered my order in that cucumber is not there this is the second time happening to me
You are a reputed one but I don’t know why it is happening please look into it n please put the cost of cucumber into my account
Thank you
Gayathri Harsha
9845349452
My ID is 401525
Hi , I have started getting milk from you . I get Chitale cow milk two packs of 500 ml daily ,so the total cost for 30 days ie 60 packs amounts to Rs 1440 +Rs 60 (delivery charges ) but I was asked to deposit Rs 1650 . I can not understand the system even though I paid Rs 1650 . More over no super bag has been delivered to me so far . Kindly look into my concerns and update me with the action taken .
Regards
Chaman Lal Kachroo
Mob No = 9049987716
Please call me over phone and deliver to me by hand.
Very poor quality, earlier deliver Amul panner ROTTEN ONE, NO REFUND.
TODAY A PACK OF BROWN EGGS FULLY ROTTEN.
AND THERE IS NO WAY TO CONTACT OR PLACE complain.
My sister raised a complaint of short delivery of one packet of milk and no photos of delivery at door of our residence even he never rings a bell before leaving the goods in Paschim Vihar New Delhi
Garima
This is just fraud luring in the offers and giving no benefits and nor receiving any calls
Sir I had made a complaint in the morning regarding short supply of 1 pack Toned milk ordered yesterday and delivered today.There has been no word from you in this regard. Please resolve the issue at the earliest.
Thanks
DBR Munshi (m) 9910294849
I had ordered 10 packs of Toned mother dairy to be delivered today. But the delivery boy delivered only 9 packs.Please ask the delivery boy why he delivered 1 pack short and inform me the reason. Please credit cost of 1 pack delivered short to my wallet .Thanks.
delivery boy was not proper he leave packts at main gate today milk packets are stolen
The delivery boy doesn’t have Covid negative report and hence he is not allowed to deliver at door. Its not possible to collect from society gate for senior citizens. Please look into immediately. We dont expect this from company like superdaily.
I place order for some groceries item on Supr daily app with my registered mobile number and also link the same number with Amazon pay balance. I have done successful payment transaction but the money didn’t get credited to my Supr daily wallet.how to get my refund no one at customer support replies at all.Worst customer support
Please stop my subscription and give back my money I’m not getting my orders
As against prepaid contract for daily supply of one litre Gokul cow milk ( two pouchs of 500 ml.each) they delivered only half litre ( one pouch of 500ml only) on 27.04.2021. All my complaints vide e mails , WAp.msgs.& phone calls to refund , recredit the amount of half litre of milk not delivered fell on deaf ears. They have not bothered to redress my complaints, nor have heard my complaint by instantly disconnecting the call.Very poor & deficient service. Totally indifferent to customer greviences & complaints. It appears that they have adopted this unethical way & modus operandi to increase their business profits .They charge exorbitant service charges but their service is extremely erratic & irregular oflate , including absolute non delivery , delivering at odd hours as against the standard delivery time as contracted at the time of contract .
there seems to be milk stealing here as well!! delivery boy mentions delivered 6 but there are only packets of milk and when issue is raised at 9 am it says order completely delivered with no delivery attempt…. such a bad expedience!!
Please revert my amount in my Google Pay close of you are not delivered my selected item
8750187730
Revert my amount bcoz of not delivered selected item.
In my Google Pay
Pl credit my amt to my credit card a/c dont keep in your super vallet its if no use ,
I have ordered for 2 kg banganapalli mango on offer buy one kg & get 1 kg free on 11th april 2021 throgh std hart credit card & paid rs 149.But i was shocked to their delivery bill only one kg will be delivered Immediately within ten minute of order i have canceled the order & i was informed that the amount will be credited in 2 workingdays. But to my shock again they have ctredited in their super vallet account instead of my credit card account. Though i have tried many times they are not picking.All are careful otherwise you will be cheated
Not transferring money back to you account
very poor response of your agent for query raise by me, every time same repeated msg not solving problem.
two time recharge done no coupon offered.
please return my money…………
Today I got. my first order delivered. Unfortunately the persons who came to deliver didn’t have mask. When enquired, answered sarcastically.
Make sure that you send responsible persons for home delivery
Money refund in progress from past 1 week. Complaint no. #3164387. #3164418
No way to contact customer care support once complaint is registered.
I have made complaints about not honouring buy 1 get 1 free for Happilo Raisins 3 packets. Also two week end sales offering 40% cash back. Both were not addressed nor got any reply. This is very unprofessional and taking members for a ride. Serious action need to be taken .
Pathetic service
I have recharged my Super wallet with Rs. 1000/- today (on 02.04.21) in order to create a new subscription for daily milk services. My current subscription is ending on Sunday (04.04.21). However I am unable to renew/extend my current subscription, app is asking me to pay for Super Access. I do not wish to pay Rs. 99/- for Super Access.
Kindly get this sorted asap.
pathetic customer service. I renewed my subscription but it does not show on Supr Wallet. Past 10 days I am struggling to get thru and talk to customer support via chat but standard auto reply I get is about high chat volume. Calling customer support number is of no use. These guys don’t even have a issue tracking system and unable to provide a complaint number for followup!!
hope this post reaches someone at Supr who can really resolve this matter.
We ordered on Superdaily for groceries. It’s 3times in row that order is not delivered and there is no specific reason mentioned for this. Also we dont get the money back it’s credited to Superdaily wallet. What’s the point in this?
I got a 100 rs off offer on 14th March 2021 and also got message saying my Supr access membership is ending and it would cost me around 279 rs for three mo tha Supr access package . I had 20 rs in my wallet. So 279- 20-
100 = 159 rs and that I made the payment for the same on 15th March 2021. The 100 rs offer was valid for one or two days so I availed it soon before the previous subscription expired.
Even after paying the money again it’s showing as subscription is ending and I have to pay 279 rs again.
So please look into this matter soon so that I will have uninterrupted access.
No reponse from your end. No reply to my emails and chatting is pathetic as I raise query no one is available to answer and they reply after some hours and that too saying please write an email to care@suprdaily.com
Very unprofessional
I have 3 complaints – The delivery boy was short supplied 3 curd packets + 1 milk packet. I have complaints on app but you people not bothered.
My registered mobile number changed – I couldn’t update my recent mobile number also. # 6302552266
I placed orders for ten items for delivery on 18/03/21.Items not delivered but the app is showing as ‘delivered’, when I raised a complaint it was assured that it will be resolved by 6.00 pm on 19/03/2021, now they extended the date as 20/03/21.Simply bluffing. Customer care number kept busy always. No responsibility.
Supr Daily support team is pathetic. Nobody cares once you face any issue.
Servicd quality is degrading.
Supr daily customer care dsnt exist i think,as no one Picks up the call..All their executives are constantly busy from 8.45 Am to 3 pm !!!!They r not personally available on chat.And the daily milk i receive since last 15 days is at 8–to8.45Am in morning!!And i v paid up one mnth s money.Frustrating!!!
Super credit Rs100/- message given to me today 15-3-21 stating that it has expired on 14-3-21 isn’t it funny. How can I avail that offer when it expired yesterday. It seems every time you are giving message after expiry. This is the second time it happened to me like this. You justify yourself.
I have been using the app for almost an year. The services have become very poor recently. The items are missing one or the other day. Customer support is not responding. Raised a complaint on Sunday and received a message on Tuesday that issue has been resolved without doing anything.
Again I didnt receive my order and they updated it successful in application. Tech support also not replying in chat.
WHERE IS MY STUFF FOR WHICH I HAVE ALREADY PAID SND STILL NOT RECEIVED
My order placed on 14/02/2021 ,which should have been supplied today morning is still not supplied by this afternoon.
Today s order is not delivered as yet. It’s past 1 in the afternoon. Please either deliver or refund the amount
Firstly today different item was delivered and that too 1 packet. However there is a discrepancy with amount calculation as i have set 2 vacations in last month which is also not considered.
Items not delivered today. Your web site shows it is delivered which is wrong & misleading.
You are advised credit back Rs.138/- to my wallet & also let me know why wrong information
regarding the delivery is sent.
I have not received my order which I supposed to get today, Even there is no any communication from your side so need to discuss about how to refund my payment after order not placed and why the reason why the delivery not placed at my address.
I’m unable to open your App for the past three days… Please call me ASAP…
Subscription balance deliveries are not properly updated, need to discuss regarding this issue.
I am a senior citizen and need help to discuss subscription and membership fees
My app not opening
My app not opening
The Suprdaily app has not been working in my mobile for the last 3 days. It cannot also be updated. My efforts to contact you has also failed. On phone auto-replies comes to lodge complaint in app. No response to 3 emails sent so far. Please help resolve the matter.
My app has not been working for the last three days. I have tried to contact you on phone but auto reply says go to app and make complaint. So far three emails have been sent by me but no response. I have now no hesitation in rating your services as VERY POOR. Hoping to receive some response from you.
Please call me, your app is not working. I want to set vacation, I am not accept any delivery.
The app is not opening today. I have been trying to open the app since last one hour. I need to set vacation for my milk supply for 3 days from tomorrow 18.12.20 to sunday, 20.12.20.
App is not opening . Please resolve the issue
Hey I would be very glad if you provide your service in our area
I have recharged of 278
But not showing in valet
Today I too faced an issue where the order was placed on the floor and no doorbell rung to let me know order has come
No refund for wrong product delivered
They are not supplying milk packets properly
From two deliveries I am getting less pkts than I have subscribed
No proper response from the delivery boy regarding this
Very unethical..no response for the raised issue ..just have to finish the subscription so wanna deal with them..worst service ever
Today milk not delivered
It is sorry to say but the app is not opening for last 5 days and we are not able to place our order .
Similarly 5 days have wested from our super access membership of one month due to this issue.
Please reconcile and resolve the issue at the earliest.
Hoping for quick action from your side.
I as well faced issue related to milk stealing, the packets delivered almost empty regularly. It’s not torned but looks someone took the milk out using sring.
Request to check.
Suprdaily delivery executive snatched the Suprdaily milk bag from the door(My Flat ) and Plug in the our flat main gate door.
also he deliver milk and vegetables Put on the floor.
ALSO MOST OF THE TIME THEY ARE NOT DELIVERED PROPERLY
APPROXIMATELY THEY MISSED 2 MORE DELIVERY THEY MISSED PER MONTH
is this best service?
Subscription balance deliveries are not properly updated, need to discuss regarding this
Hi, I would like to avail your services at our area. Would like to talk to your person reagarding this.