Sarathi Driving Licence Customer Care help : parivahan.gov.in Helpdesk

Sarathi Driving Licence

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Ministry of Road Transport & Highways has been facilitating computerization of more than 1000 Road Transport Offices (RTOs) across the country. RTOs issue Registration Certificate (RC) & Driving License (DL) that are valid across the country. It was necessary to define same standards for these documents on a pan-India level to ensure interoperability and correctness and timely availability of information. SCOSTA committee setup for this purpose had recommended a uniform standardized software across the country. Ministry entrusted National Informatics Centre the task to standardize & deploy the software VAHAN for Vehicle Registration and SARATHI for Driving Licenses and compilation of data with respect to Vehicle Registration and Driving Licenses of all the states in State Register and National Register.

The VAHAN & SARATHI are conceptualized to capture the functionalities as mandated by Central Motor Vehicle Act, 1988 as well as State motor vehicle Rules with customization in the core product to suit the requirements of 36 States

Sarathi, National Transport Project

parivahan.gov.in

For any technical problems you may contact.
Phone no : 0120-2459169 from ( 6 am to 10 pm) all days,
E-mail id : [email protected]

[email protected]
0120-2459168

Source n credit :

https://parivahan.gov.in/sarathiservice8/ContactDet.do

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58 thoughts on “Sarathi Driving Licence”

  1. Hi, I having 2 wheeler DL, wants to add class of LMV .. while applying LLR for 4wheeler I select that option 1st one I am not holding any Driving License. Now what to do.. completed all payments process. After submission how to add 2 wheeler DL .. while applying added MCWG, LMV both. Kindly advise in this regards

    Reply
  2. Hello
    Sir/medam
    Mera driving lisens ka sare chis complited hai smart curd pending
    Hai 2 month se kay kro….. Plasae help me..😥😥😥😥

    Reply
  3. Sir/madam
    I have applied for learner’s license with application no. 2894472021 for which I have paid Rs. 520 and Its showing failed in the website but the amount is debited from my account, please look into the matter..!!

    Reply
  4. I want to apply for duplicate license how do I login.? itis shoeing sign in but how to I sign up?

    Reply
  5. sir …
    how can I find my driving licence online …actually I lost my licence …so please help me ……

    Reply
  6. Pop is specified application number not foylr issuing dl license not need to test only
    last month I apply so sir this pop up what I do

    Reply
  7. I have made online payment for new learner license Account number 2077034721. However your system is showing “Either Payment details not received from the bank or payment is not successful. To check status,Please use Verify Paymnet Status”.
    It is not allowing me to book LL slot booking.
    Please look into the matter

    Reply
  8. Application status 1979564421
    Jankari cahiye

    Reply
  9. Application status 1979564421
    January cahiye

    Reply
  10. Main Uttar Pradesh hoon Balrampur jila Mera licence abhi tak mere ghar nahin pahuncha

    Reply
  11. Application number :- 1307350221

    Reply
  12. Payment For Learner License made on 27th Mar 2021 but in website showing status failed what to do?
    I have verify the payment from GRIPS it was successful.

    Reply
    • Kindly refund the amount or confirm the payment status.

      Reply
  13. Aukaat Hai Nahi Online service dene kii chalein hai online service dene Chor hai sale

    Reply
  14. क्या प्रयागराज में सारथी में स्लाट बुकिंग बन्द हो गयी है?

    Reply
  15. Apke dwara di gayi jankari >सारथी परिवहन लाइसेंस par mere liye bhut hi helpful sabit huyi hain.

    Reply
  16. My licence application no 360837721 . My licence approved on 9 mar 2021 but till now printing on smart card and dispatch is pending

    Reply
  17. My license approved in 25jan2021 but start of march no dispech and no smart card printing

    Reply
  18. dear sir,
    my application no 771071721. I payment renewal driving licence payment have been deduct my account but
    application sow fee pending .
    please help me
    thank you
    Regards
    Rakesh singh chauhan

    Reply
  19. Sir I have made payment for learning licence and amnt has been debited from my account bt still amount neither updated nd returned in my account pls sir help🙏

    Reply
  20. I have a application last six month ago my learning license approved but till data my documentation are under verification I don’t understand what is issue. I had done all thing trial and all but till data sarathi.parivahan.gov.in site status shows that under document verification which type of verification they are doing

    Reply
  21. Subject : Didn’t get my DL yet.

    Passed LMV driving test on 1st December. Today it’s 11th January, I am yet to receive my driving license. Please kindly look into the matter.

    DETAILS:

    State : Maharashtra

    Application number : 3862202719

    Learner’s Licence number is : MH35 /0012973/2020

    Driving Licence Number : MH35 20130009555

    Reply
  22. Application Number : 1943031920 Driving licence number : WB9520140004748 … Learner Licence Number : WB95 /0003748/2020 please give my driving licence please ………. Please…. please…
    BARUIPUR ARTO

    Reply
  23. I have paid my fees since last 10 days ago and till now it is showing incomplete through which i m unable to take the date ..please forward my payment request..

    Reply
  24. My DL renewal process is over on 31/07/2020
    But I am unble to get the Speed post details.
    Please help
    Mh14—–1335442920

    Reply
  25. PROBLEM IN ONLINE PAYMENT
    APP NO 1569766720
    Payment made through the selected Gateway is Failed Due to
    transition completed and money debitaed but verification are failed so plz refund money plz sir

    Reply
  26. My application no 1554936020. Dated 29/6/2020 for updataion of my DL in RTO Ludhiana Punjab. No response from concern authority please verify

    Reply
  27. Complain with LL slot booking nahi ho raha hai

    Reply
  28. SARATHI DL PAYMENT PROBLEM
    APP NO 1272836720
    APP NO 1271995220

    Reply
  29. Mera payment pandnig hoga hai refund hone ka koi chansh hai kya

    Reply
  30. Sir my application number is 107836020 i applied for learners license payment is deducted from account but website is showing payment pending please solve the issue as soon as possible.

    Reply
  31. hi sir ,,,application number 4401346119 // payment made on given gateway and money debited and failed ..but money rs 500 not refund …pls send it back

    Reply
  32. PROBLEM IN ONLINE PAYMENT
    APP NO- 4401346119 ON 27.11.19
    Payment made through the selected Gateway is Failed Due to
    transition error and money debitaed plz refund money

    Reply

    Reply
  33. hello sir . i was fill my learning licence with fee done . i was do some mistake during filling form in name can i correct online please help me earlier

    Reply
  34. My application is 732660819 dt 11_3 2019. As [email protected] portal name correction but edisha kendra karnal cancelled my application no.is please refund my fees.

    Reply
  35. I Rajendra kumar, has registered for renewal of my driving licence which is expiring on 21/07/2019. Since I’m travelling on 12th July and will be back after 6 months only. But my appointment slot is only available after 22nd July. Is there a “thatkal” service to get the appointment slot this week itself.

    Reply
  36. My dl fees has been deducted from my account but not updated fee status of application no. 1920825319

    Reply
  37. Mera dL me Mahesh Kumar h or
    8th class ka certificate Mahesh hai batch enquiry Qurani hai nahi ho rahi hai RTO office mein mana kar rahe hain Mujhe bhej banwana hai enquiry Nahin ho rahi enquiry ke liye mana kar diya 87 0031 5807 ye mera no h

    Reply
  38. My vehicle number plate is old pattern. I want to change in new pattern please advise process for change number plate

    Reply
  39. I have 14850 payment no success plz my payment refund 25/06/2019

    Reply
  40. My payment couldnot accepted
    Plese help me

    Reply
  41. i have made the payment for the renewal of driving liscence. but when i check my application status then the fee payment column still shows that the fees is pending.
    application number is 1562808919

    Reply
  42. डाउनलोड नही होता लायसन्स

    Reply
  43. what is the declaration form and where i am search this form

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  44. How to know about my permanent licence ? is there any possible way to check my licence details?

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  45. I applied for permanent driving license but i am not getting appointment due to the change in mobile no. security code is nit received.
    please give the solution for new mobile number so i can get the appointment.

    Reply
  46. Problem in Gateway
    Transaction completes, but the same wont reflect in the application status under Fee payment section. Above said phone numbers not working, automatically disconnects.
    Kindly process the applications properly or remove the payment option.

    Reply
  47. PROBLEM IN ONLINE PAYMENT
    APP NO 459345219
    Payment made through the selected Gateway is Failed Due to
    transition error and money debitaed plz refund money

    Reply
    • Same here. same thing happened with me also.. I don’t know why online services of govt sector is too worst in india.

      Reply
  48. My renueal DL license is dispach date 12-02-2019 , but not come here at the time ,my license no GJ01 20080048693

    Reply
    • Complain with postal department with tracking no.

      Reply
  49. I had four wheeler licence. I want endorse two wheeler licence with four wheeler licence. How.

    Reply
  50. I have dl but it print is lost dl no or my dl expiring in 2020 so how can reprint or apply renew
    Please help me

    Reply
  51. i have applied for renewal of my driving license no. GJ06 20000105404
    on last year but I could not able to get it and when I get it I fail to attend.
    so now I would like to take an appointment again.

    Reply
    • सर मध्यप्रदेश में सारथी परिवहन को लागूं क्यों नहीं किया जा रहा है मुझे असुविधा हो रही है क्योंकि मेरा DL ड्राइविंग लाइसेंस अन्य किसी स्टेट में सो नहीं होते हैं इसलिए हमें अवगत कराया जाए कि मध्यप्रदेश में सारथी परिवहन को अब तक लागू किया जाएगा।
      धन्यवाद।।

      Reply