Pharma Jan Samadhan Customer Care Number. email id

Pharma Jan Samadhan


The Pharma Jan Samadhan (PJS) initiative is part of Goverment of India’s Digital India initiative, which aims at empowering the citizen through a transparent, accountable and responsive governance system.
The PJS provides the consumer with an effective and time bound grievance redressal system to effectively deal with complaints related to pricing, shortage and non-availability of medicines. Apart from the internet- based online facility, there is a consumer Help Line also, which can be used to lodge complaints.
* Overpricing of Scheduled Medicine, new drug & drug for which price fixed under Para 19
* Non-availability or shortage of any Medicine
* Sale of New Medicine without prior price approval of NPPA
* Refusal of Supply or Sale of Any Medicine
Complaints may also be sent to :-
Member Secretary,
NPPA, 3rd Floor, YMCA Cultural Centre Building,
1, Jai Singh Road, New Delhi – 110 001.
Tel : 011 – 23746649
Fax : 011 – 23746652
Email :
HelpLine no. : 1800111255
011 – 23746647

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