Paytm is India’s largest leading payment gateway that offers comprehensive payment services for customer and merchants. We offer mobile payment solutions to over 7 million merchants and allow consumers to make seamless mobile payments from Cards, Bank Accounts and Digital Credit among others.
Paytm Mall Customer care
Need Help? Click Here.
You can also talk to Paytm mall on 0120 4606060 to resolve your query.
or send Email to [email protected]
You can also use your Paytm App for raising a complaint. For complete list of Paytm phone numbers, Click here
Paytm Customer Helpline Numbers
|Bank, Wallet and Payments||0120-4456-456|
|Movies and Events||0120-3888-388|
|Paytm Mall Shopping Orders||011-3377-6677|
Please note that while the number is available 24*7 for your convenience,
How to reach Paytm Mall
For Paytm Ecommerce marketplace Related Issues:
Level 1: You can go to Paytm Mall website/mobile application, followed by the particular transaction where you are facing the issue to submit your query.
You can also call on 24*7 Paytm helpline number: 011 33776677 to help resolve your query.
Level 2: If you are not satisfied with Level 1 resolution, please write to:
Nodal Officer*, Customer Grievance,
Paytm Ecommerce Private Limited,
B121, Sector 5 Noida – 201301
Level 3: If you are not satisfied with Level 2 escalation, please write to: Grievance Officer*, Paytm Ecommerce Private Limited, B121, Sector 5, Noida – 201301 to escalate to the Grievance Officer.
*Applicable only when level wise escalation is followed.
Note: Paytm recommend that customer sends us a query/grievance by logging in his Paytm Ecommerce account and using the ‘Help Centre’ section. It is also recommended that the customer writes his complaint reference number provided by his customer care team in all further communication with paytm regarding a particular issue. This enables Him to get more details about the customer and the query quickly and helps to resolve the query faster.