Paytm Mall Customer Care Number. email id

Paytm Mall


Paytm is India’s largest leading payment gateway that offers comprehensive payment services for customer and merchants. We offer mobile payment solutions to over 7 million merchants and allow consumers to make seamless mobile payments from Cards, Bank Accounts and Digital Credit among others.

Paytm Mall Customer care

Need Help? Click Here. 
You can also talk to Paytm mall on 0120 4606060 to resolve your query.
or send Email to
You can also use your Paytm App for raising a complaint. For complete list of Paytm phone numbers, Click here

Paytm Customer Helpline Numbers

Bank, Wallet and Payments 0120-4456-456
Movies and Events 0120-3888-388
Paytm Mall Shopping Orders 011-3377-6677
Flights 99168-99168
Bus 95553-95553
Train 95553-95553
Hotels 7053-111905

Please note that while the number is available 24*7 for your convenience,

How to reach Paytm Mall

For Paytm Ecommerce marketplace Related Issues:
Level 1:
 You can go to Paytm Mall website/mobile application, followed by the particular transaction where you are facing the issue to submit your query.
You can also call on  24*7 Paytm helpline number: 011 33776677 to help resolve your query.
Level 2: If you are not satisfied with Level 1 resolution, please write to:
Nodal Officer*, Customer Grievance,
Paytm Ecommerce Private Limited,
B121, Sector 5 Noida – 201301
Level 3: If you are not satisfied with Level 2 escalation, please write to: Grievance Officer*, Paytm Ecommerce Private Limited, B121, Sector 5, Noida – 201301 to escalate to the Grievance Officer.
*Applicable only when level wise escalation is followed.
Note: Paytm recommend that customer sends us a query/grievance by logging in his Paytm Ecommerce account and using the ‘Help Centre’ section. It is also recommended that the customer writes his complaint reference number provided by his customer care team in all further communication with paytm regarding a particular issue. This enables Him to get more details about the customer and the query quickly and helps to resolve the query faster.

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