NHAI Toll Plaza Complaints

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MORTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTag complaints at toll plaza level. Customer can simply dial 1033 from your Mobile/Landline for any issues.

 

How is 1033 helpline number useful to me? What type of toll plaza level complaints can I raise by calling this number?

Fast Tag 1033 helpline number for addressing FASTag complaints at toll plaza level. Customer can simply dial 1033 from Mobile/Landline for the following issues:

  • Stopped at the plaza for Tag blacklist reason even though Tag is not blacklisted.
  • Plaza not accepting FASTag
  • Plaza not able to read the Tag
  • Plaza not supporting for monthly pass issuance
  • Any other applicable issue for FASTag

In case of Harassment/ misconduct/ discourteous/ rude behaviour of toll collection staff, what should we do?

MORTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTAG complaints related to Toll Plaza. You can call this number and report the same

 

Fast Tag CUSTOMER CARE NUMBERS:

(i) ICICI Bank (Customer care 1860 210 0104)
(ii) Axis Bank (Customer care 1800 103 5577)
(iii) IDFC Bank (Customer care 1800 266 9970)
(iv) SBI Bank (Customer care 1800 110 018)
(v) Equitas Small Finance Bank (Customer Care 18004191996)
(vi) HDFC Bank (Customer Care 1800-120-1243)
(vii) Syndicate Bank (Customer Care 1800 -425-0585)
(viii) Paytm Payments Bank (Customer care 18001026480)
(ix) Karur Vysya Bank (Customer care 1800-102-1916)
(x) Punjab National Bank (Customer care 08067295310)

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