Netmeds Marketplace Limited, founded by Dadha Company – one of the oldest pharmacies in India, trusted for quality medicines since 1914. Netmeds continues a legacy of 100 years of success in the healthcare industry, providing customers with a superior online shopping experience, which includes ease of navigation & absolute transactional security.
Netmeds, India’s first-ever mega online pharmacy, offers a complete range of medicines, over-the-counter & wellness items, including vitamins, diet/fitness supplements, herbal products, pain relievers, mother care products, beauty care products, & more.
Netmeds’ mission is to provide the people of India with convenient & affordable access to their everyday medicines.
Netmeds.com Customer care
Email: [email protected]
Netmeds Complaint Online: www. netmeds.com/contact-us
Netmeds Refund Policy
Netmeds.com issue a full refund based on the conditions listed below:
Netmeds Full Refund Possible If:
- you received a defective item;
- the ordered item(s) is lost or damaged during transit;
- the ordered item(s) is past its expiry date.
Please Note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 7 to 10 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by NMS Wallet, credit should be available within 24 hours.
How to Request a Refund:
To request a refund, simply email Netmeds.com your order details, including the reason why you’re requesting a refund. They take customer feedback very seriously.
If you have any queries, do call his help desk at 72007-12345, email us at [email protected], or contact our customer support executives through online chat. We’re here for you!
should you receive an incomplete order, damaged or incorrect product(s), please notify Netmeds Customer Support immediately or within 10 working days of receiving the products, to ensure prompt resolution. Please note that Netmeds.com will not accept liability for such delivery issues if you fail to notify us within 10 working days of receipt.
Netmeds also understand that various circumstances may arise leading you to want to return a product or products that are not defective. In these cases, They may allow the return of unopened, unused products after deducting a 20% restocking charge, ONLY if you notify us within 30 working days of receipt.
Verified Source : www.netmeds.com/faqs