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MORTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTag complaints at toll plaza level. Customer can simply dial 1033 from your Mobile/Landline for any issues.
In case of Harassment/ misconduct/ discourteous/ rude behaviour of toll collection staff, what should we do?
Ans. Call MORTH/NHAI/IHMCL Helpline Number : 1033 in case of Harassment/ misconduct/ discourteous/ rude behavior of toll plaza collection staff,
Soma company ko local staff hi bhate he……so plz change …change local staff
Today line close for 15 min……i m drive i10 hundai and local staff was behaviour rudli and after stop 15 min …..I m not gave tall ,goverment rulls…but thair local staff fight with me and tack toll….local staff not good for ……… everyone…so fight with Soma and local staff…
Local staff ko nikalo…….
Songhadh toll Tex sabse ghatiya lokal staff……sabko nikalo or dusre state ke logo ko rako
Today this morning, I went to Lahore International Airport. During exit at Airport. Rs 50 were taken from me in cash. Same amount was also deducted from from my M tag balance by automated system. Staff at duty took from me Rs 50 fraudulently. This is unfair. Others toll plaza at airport road, has been displayed banners that there is no M tag facility over here. That why I have been looted.
I daily travel from Barabanki to Gonda with my friends by car, every day there is huge line of vehicles at toll plaza at barabanki road and their fastag reader is very slow, whenever we complaint to staff with this problem they always misbehave and try to harras every method they can, they also use abusive language to customers, they also force people to pay double amount having balance in their fastag wallet saying that their reader is not working. It is daily sceniorio so you are requested to take appropriate action and teach them to behave politely with costomers.