Lenskart warranty claim Customer Care Number. email id

Lenskart warranty claim


Lenskart warranty claim


Quality is at the core of the products sold at Lenskart.com. The frames sold at Lenskart.com are made from the best quality acetate and steel or titanium.

One-year conditional warranty on all our eyewear, applicable from the date of delivery


Warranty Timeline

  • One year conditional warranty is offered on all our eyewear, applicable from the date of delivery.
  • 6 months Warranty is offered on Mask Sunglasses.

Warranty includes

This warranty includes: damages caused to the product due to corrosion, rusting, coating burst/peel off, peeling of color and color fading.

Warranty excludes

Lenskart warranty does not cover: Product breakage, scratches, damages caused by accident, mishandling, negligence, shock, tampering and loss of components or accessories, improper use or storage of the product; unauthorized modifications or repairs; normal wear & tear.

Warranty conditions

  • This warranty will automatically terminate on the expiry of the warranty period.
  • This warranty is valid only when purchased through Lenskart.com
  • The decision of the company on the nature of the defects and applicability of the warranty will be final.
  • The company will, in no event be liable or obligated for the payments/refund of any special incidental or consequential damages

We have a seperate Warranty policy for all the Branded products which includes Ray-Ban, Carrera, Vogue etc.

Warranty requirements

Please ensure all three requirements below are met for us to process your warranty claim:
  • Please email the pictures of the product to be duly validated to support@lenskart.com along with the order ID.
  • Pack all the product properly in One single box to avoid any transit related damage.
  • Please send back all accessories received along with the product to avoid any delays in claim

Source :https://www.lenskart.com/inhousewarranty

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