John Jacobs is the name you need to remember if you’re going shopping for any sort of eyewear, from spectacles to shades. … JJ has some of the best stock of eyewear you’ll ever find both online (on their web-store) as well as on site. JOHN JACOBS is a premium eyewear brand bringing quality eyewear at rebellious prices.
Official Website: www.johnjacobseyewear.com
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John Jacobs Customer care Contact Details
Here you will Find John Jacobs Customer care Number, Email ID, Complaint Number and Other Best Method To reach John Jacobs Customer care Executives.
Below Listed all Customer care Contact details are Collected from Reliable Sources like John Jacobs official websites n other reliable sources,
John Jacobs Customer care Toll-Free Number
Customer care Number Call :+91-9211844000
Customer support no. 011- 66570606 (9 AM to 6 PM)
Voice Support– The customer can call John Jacobs Customer care at +91-9211844000 between 9:00 am to 6:00 pm from Monday to Saturday.
John Jacobs Customer support Email ID
Support Email Id : support@john-jacobs.com
If the problem with John Jacobs Product, you can email him at support@john-jacobs.com with your mobile number, problem statement and relevant screenshots (if any). John Jacobs customer support representative will get in touch with you to help resolve the issue.
The customer will receive a response from the team within 10 business days but there would be instances wherein the team may even take longer to respond/reply.
How To Make Complaints ?
If customer not satisfied with the response at John Jacobs Customer care/Service , can further escalate the matter/query/complaint to the below:
Complaints / Escalation :
A customer can escalate the matter to in case he/she is not satisfied with the response from the Customer Care team. Depending on the query/dispute/grievance, a written reply/resolution will be sent to the customer within 10 business days at his/her registered email id with the Company.
Official Website :
Help on official Social Media Platform
You can also contact Through John Jacobs Official Social Media for more support n Complaints , you can also Follow John Jacobs on social media sites get latest updates n Help from the company regarding the upcoming products and offers
Facebook :
Instagram :
Twitter :
YouTube :
⚠️Alert (Tips For Your Safety): Before Make a Call Please Verify Customer care Number n Email ID From Company’s official website’s for your Security Purpose,
John Jacobs Website’s Contact Us Page :
John Jacobs Customer care FAQ
Where do I submit my eye power details?
A5. You have the option to submit your power details after you complete your purchase online, on the CHECK OUT PAGE. Kindly enter the correct prescription on the link shared with you.
—- We will also send the same prescription link to you via email after placing the order on your registered email address.
—- You can send the prescription by dropping an email at support@john-jacobs.com, along with your order number.
—- You can also call us on +91-9211844000 and update your power details.
How can I contact your stores?
A20. You can find the details of all our stores here(https://www.johnjacobseyewear.com/pages/store-locator).
—- If the store is shut, we won’t be able to hear you out. In the meanwhile, please contact +91-9211844000.
What are the terms for Lens Replacement Offer?
A20. 1. This offer is applicable only on John Jacobs eyeglasses purchased from exclusive John Jacobs stores. It is not applicable for orders placed online.
2. Only applicable on BLU index adjusted lenses (single vision) with no coating applied.
3. Lenses will be replaced in case of scratches only. Any other issue including but not limited to breakage, watermarks, or power issues will not be covered in this offer.
4. The offer will be applicable only after 3 months (or 90 days whichever later) of the purchase date.
5. Customer can place the lens replacement order only from the store.
6. Applicable on eyewear purchased on or after 10th July 2019
How can I be sure of the quality of the frames?
A8. Quality is at the core of John Jacobs products. Our Acetate frames are made from the best quality acetate and our metal frames are made only from steel or titanium. This makes our glasses corrosion and breakage resistant. We also offer a 1-year warranty on all our glasses. In case you have any issues, call us, and we’ll make sure it gets resolved!
About John Jacobs
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Note: John Jacobs reserves the right to contact the customer through mail, sms or call for product feedback, related information on product usage on the contact information as provided by customercarehotline.com.
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