JioMart Customer Care Number: complaint Email ID

JioMart Customer Care


JioMart is an online selling channel (format) of Reliance Retail Limited. Visit for details.

Reliance Fresh and Smart makes your grocery shopping even simpler. No more hassles of sweating it out in crowded markets, grocery shops & supermarkets – now shop from the comfort of your home; office or on the move.

We offer you convenience of shopping everything that you need for your home – be it fresh fruits & vegetables, rice, dals, oil, packaged food, dairy item, frozen, pet food, household cleaning items & personal care products from a single virtual store.


JioMart Customer Care Number

CALL  :  022-61220220

Working Hours : 8:00 AM to 8:00 PM, 365 days

If your query is of urgent nature and is different from the set of questions, then do write to or call JioMart on 022 61 220 220 between 8:00 am & 8:00 pm on all days including Sunday to get our immediate help.

Helpline 1800-893-3399
For any online shopping related assistance, reach out to our experts between 9 am to 9 pm (Monday – Sunday)

How to contact JioMart for feedback/queries/suggestions?

Our customer service team shall be happy to hear from you any time between 8:00 am & 8:00 pm throughout the week. Please call on 022 61 220 220. You may also write to us at

If you are not satisfactorily with Jio customer service Please Compaliat to Jiomart CS Head :

  • Level-2: CS Head:
  • This is the final level to redress grievances that have already been conveyed to the Level 1 customer support
  • While writing, we encourage you to quote the communication and allied resolution offered in earlier stages so that we get a holistic view
  • We value your time and are committed to ensure your satisfaction in all your interactions with us
  • Please allow 24-48 hours for a resolution


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7 thoughts on “JioMart Customer Care”

  1. every products are not available in the package…

  2. why jiomart is not showing Fashion in my pincode 743263. I am a seller. I can’t see or buy any dress.
    Showing me,Now It’s not available in ur pincode.

  3. My address pin code-770034, from Odisha, grocery item are not available

  4. U should keep ice cream in jiomart

  5. U should keep avin ghee litre