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The Indian Railway Catering and Tourism Corporation (IRCTC) has launched its own payment aggregator system, IRCTC iPay, a step which will help promote government’s Digital India initiative.
“With the launch of IRCTC iPay, the passengers will not need any third-party platforms as the IRCTC iPay provides payment options like credit card, debit card, UPI – Unified Payment Interface, International Card.
IRCTC iPay customer care
24×7 Helpline : 0755-6610661 , 0755-3934141, 0755-4090600 (Language: Hindi and English)
E-mail : care@irctc.co.in
For Railway tickets booked through IRCTC
General Information
I-tickets/e-tickets : care@irctc.co.in
For Cancellation E-tickets : etickets@irctc.co.in
For IRCTC SBI Card users who do not receive the card within 01 month from the date of application kindly call on the Railway SBI Card Helpline nos. at 0124-39021212 or 18001801295 (if calling from BSNL/MTNL line) or send email tofeedback.gesbi@ge.com. For other queries on your IRCTC SBI card account, kindly email at loyaltyprogram@irctc.co.in
Registered Office / Corporate Office
Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor, Statesman House,
Barakhamba Road, New Delhi 110001
2563422113 2563228959
Transportation ID
REF NO. 4267310208190122
827.70
827.70 STILL NOT REFUND TO MY A/C AFTER 15 DAYS
Hi
Hum me amravti to bombay 10 tickets book ki thi 1 april 2020 but covid ki waje se train cancel hogai aur hum arvi chute se village me rehte hai waha counter bhi abhi tak closed hai mujhe refund chaiye kya kare