Indian Railway Complaint Numbers : Indian Railway

Indian Railway Complaint Number

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Indian Railway Complaint Numbers :

The new toll free number as announced by the Indian Railways is 1800-111-321. This number helps in clearing or resolving all complaints related to food quality or related to food services.
  • 1323( e-Catering)
  • 138 ( Grievance Number )
  • 1800 11 1139 (General Inquiry)
  • 1800 11 1322 (Railway Police )
  • 1800 11 1321 (Catering Complaint or Suggestion )
  • 155210 (Vigilance)
  • 182 (Helpline For Children and Women)
  • 1512 (State Zonal Wise Railway Police)
  • 1098( Lost/Missing Child Help)

For Any Complaint or Suggestions

  • 1800-111-139
  • 1800-111-321 (Food Quality Complaint / Pessenger’s Opinion Card)
  • 138 For Complaint/ Suggestions

Railway Police Helpline

  • Dial 1512 Police operated by State Government Police
  • Dial 1800-111-322 Police under control of central govt. (RPF)

Vigilance Toll Free Helpline

  • 155210

Security Helpline or Railway Police

  • If you feel unsafe in train you can call
  • 182 or Dial 1800-111-322

Online Railway Complaint Board

You can also download the mobile App from the URL www.coms.indianrailways.gov.in. for registering complaints and sending suggestions. Passengers can also SMS their complaints to the number: 9717630982. The complaint will be auto assigned to the railway official concerned for redressal.

The SMS about complaint will be acknowledged and attended. Give the Train No., Bogie No., precise nature of complaint like no water in toilets, no lights, fans not working, security problem or whatever through SMS. The Railway number to which one can SMS is 8121281212. This will help someone in emergency

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