Indian Post Customer Care Toll Free Number
1800 266 6868
09.00 am to 06.00 pm (except Sunday and gazetted holidays)
Indian Post ATM Customer Care Toll Free Number
(For ATM/ debit card, mobile/ internet/ SMS banking related grievances.)
Indian Post Toll Free Call Centre
1800-11-2011 (For International Mails)
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Click here for Guidelines for Complaints Registration
Initial Level for lodging complaints
Any complaint on the services rendered by the Department and concerning behavior of employees of the Department of Posts may be taken up with the Postmaster / In-charge of the Post Office where the transaction has taken place or Senior Superintendent / Superintendent of Post Offices.
Click here for contact details of Postmaster / In-charge of the Post Office and the name of the Region and Circle controlling the Post office by entering the name of Post office or Pincode
Click here for contact details of Chief Post Master General in whose jurisdiction the concerned Post Office is functioning
Click here for Speed Post information, Complaints and tracking problems
If the complaint is still not settled
The complainant may approach the Chief Postmaster General of the respective Postal Circle at the following address. For contact details click here
If you are dissatisfied with the action taken, approach the Officers in the Postal Directorate at the following address according to the nature of complaint.
Web Information Manager
Shri. Kishan Kumar Sharma
Fax : 91-821-2440526