Indian Post Customer Care Toll Free Number​

​ 1800 266 6868
09.00 am to 06.00 pm (except Sunday and gazetted holidays)​

Indian Post ATM Customer Care Toll Free Number​ ​​ 

18004252440
(For ATM/ debit card, mobile/ internet/ SMS banking related grievances.)​

Indian Post Toll Free Call Centre 

1800-11-2011 (For International Mails)

​Click here for quick help on regarding Queries

Have a feedback or suggestion to improve our services. We encourage you to communicate the same to us.

Click here for submitting your valuable feedback 

Click here for tracking of Mail items 

Click here for redress of any grievance/complaint regarding the services offered by Department of Posts 

Click here for Guidelines for Complaints Registration 

Complaints

Initial Level for lodging complaints

Any complaint on the services rendered by the Department and concerning behavior of employees of the Department of Posts may be taken up with the Postmaster / In-charge of the Post Office where the transaction has taken place or Senior Superintendent / Superintendent of Post Offices.

Click here for contact details of Postmaster / In-charge of the Post Office and the name of the Region and Circle controlling the Post office by entering the name of Post office or Pincode

Click here for contact details of Chief Post Master General in whose jurisdiction the concerned Post Office is functioning

Click here for Speed Post information, Complaints and tracking problems

If the complaint is still not settled

The complainant may approach the Chief Postmaster General of the respective Postal Circle at the following address. For contact details c​lick here

​​If you are dissatisfied with the action taken, approach the Officers in the Postal Directorate at the following address according to the nature of complaint.​

Postal Directorate
Dak Bhavan​
New Delhi
110116​