HSBC Credit Card Customer Care Numbers:
HSBC provides a number of hotlines for customers to resolve their issues quickly. There are toll free numbers available for HSBC Premier and Advance Banking customers, and corporate credit card holders. Premier and Advance hotlines are available around the clock. Any customer can use the 24×7 emergency services to report loss of card, misuse, fraud or to stop any payment. Other personal banking and credit card helplines are available from 6:30 a.m. to 8.30 p.m. Before placing a call, please have your HSBC Credit Card or Banking Account or Phone Banking Number & Phone Banking PIN ready.
- 1800 209 0100
- 1800 103 4722 (For HSBC Premium Customers)
Email :
Customer Care Centre Address :
The Manager
Customer Care Centre
The Hongkong and Shanghai Banking Corporation Limited
Rajalakshmi, No 5 & 7
Cathedral Road
Chennai – 600086
To register any complaint related to your account, please write to us at
complaints.india@hsbc.co.in.
However for any account related queries, requests & instructions, please
write to us at info@hsbc.co.in or send us a message through your HSBC
Internet Banking.
| Resident Customers | Within India | From Overseas |
| HSBC Premier (Toll Free) | 1800 266 3456 or 1800 103 4722 | 040 – 67173406 \ 080 – 49089636 |
| HSBC Advance (Toll Free) | 1800 267 3456 or 1800 102 2208 | 040 – 67173404 \ 080 – 49089634 |
| Personal Banking | 1860 266 2667 or 1860 500 2255 | 040 – 67173401 \ 080 – 49089631 |
| Credit Cards | 1860 108 7788 or 1860 500 2277 | 040 – 67173402 \ 080 – 49089632 |
| Corporate Cards (Toll Free) | 1800 419 2266 or 1800 102 6922 | +91-080-49089633 or +91-040-67173403 |
| Business Banking# | 1800 103 2666 or 1800 419 2288 or 1800 103 2667 | |
| For Premier & Advance – Our PhoneBanking officers are available for enquries 24X7 | ||
| For Personal Banking & Credit Cards – Our PhoneBanking officers are available for enquries from 06:30 hrs to 20:30 hrs | ||
| Emergency services are available 24X7 to report loss or misuse on Card or account, stop cheque etc. | ||
| #Our Business phonebanking service is available between Monday to Friday 0900 Hrs – 1800 Hrs IST to help you with your banking queries and transactions. For IVR transactions, IVR enquiries and for emergency services like Lost Card Reporting and Stop Cheque Instructions our PhoneBanking service is available 24×7. | ||
| NRI Customers | ||
| HSBC Premier NRI customers | ||
| Country | Banking Related Queries | |
| Calls to India from overseas | 040 – 67173406 \ 080 – 49089636 | |
| Bahrain | 8000 4619 (Toll Free) | |
| Canada | 011 800 177 36666 (Toll Free) | |
| Hong Kong | 001 800 177 36666 (Toll Free) | |
| India | 1800 103 4722 or 1800 266 3456(Toll Free) | |
| Indonesia | 001 8030176404 (Toll Free) | |
| Kuwait | 965 22230782 (Local Rates) | |
| Malaysia | 00 800 177 36666 (Toll Free) | |
| New Zealand | 00 800 177 36666 (Toll Free) | |
| Oman | 968 24762789 (Local Rates) | |
| Qatar | 974 4366852 (Local Rates) | |
| Saudi Arabia | 8008 140089 (Toll Free) | |
| Singapore | 001 800 177 36666 (Toll Free) | |
| Thailand | 001 800 177 36666 (Toll Free) | |
| UK | 00 800 177 36666 (Toll Free) | |
| United Arab Emirates | 8000 177023 (Toll Free) | |
| United States of America | 1 800 952 7145 (Toll Free) | |
| HSBC Advance NRI customers | ||
| Country | Banking Related Queries | |
| Calls to India from overseas | 040 – 67173404 \ 080 – 49089634 | |
| Australia | 1300 787 414 (Local Rates) | |
| Canada | 1877 NRI HSBC (1877 674 4722) (Toll Free) | |
| Hong Kong | 852 2822 3986 / 852 2822 2767 (Free from landline) | |
| India | 1800 102 2208 or 1800 267 3456(Toll Free) | |
| Singapore | 65 6533 5462 (Local Rates) | |
| United Kingdom | 080 03285902 / 080 00851264 / 080 03893587 (Local Rates) | |
| Middle East | ||
| Bahrain | 973 1756 9645 (Local Rates) | |
| Kuwait | 965 2223 0727 (Local Rates) | |
| Oman | 968 2476 2727 (Local Rates) | |
| Qatar | 974 4432 8325 (Local Rates) | |
| Saudi Arabia | 9661 276 4163 (Local Rates – Riyadh, Alkhobar, Dammam and Jeddah) |
|
| United Arab Emirates | 800 4393 (Toll Free – Dubai, Sharjah, Ajman, Fujairah, Al Ain, Ras Al Khaimah, Umm Al Quwain) |
|
| United States of America | 1877 NRI HSBC /1877 674 4722 (Toll Free) | |
| Personal Banking NRI customers | ||
| Country | Banking Related Queries | |
| Calls to India from overseas | 040 – 67173404 \ 080 – 49089634 | |
| Australia | 1300 787 414 (Local Rates) | |
| Canada | 1877 NRI HSBC (1877 674 4722) (Toll Free) | |
| Hong Kong | 852 2822 3986 / 852 2822 2767 (Free from landline) | |
| India | 1800 102 2209 / 1800 209 0100(Toll Free) | |
| Singapore | 65 6533 5462 (Local Rates) | |
| United Kingdom | 080 03285902 / 080 00851264 / 080 03893587 (Local Rates) | |
| Middle East | ||
| Bahrain | 973 1756 9645 (Local Rates) | |
| Kuwait | 965 2223 0727 (Local Rates) | |
| Oman | 968 2476 2727 (Local Rates) | |
| Qatar | 974 4432 8325 (Local Rates) | |
| Saudi Arabia | 9661 276 4163 (Local Rates – Riyadh, Alkhobar, Dammam and Jeddah) |
|
| United Arab Emirates | 800 4393 (Toll Free – Dubai, Sharjah, Ajman, Fujairah, Al Ain, Ras Al Khaimah, Umm Al Quwain) |
|
| United States of America | 1877 NRI HSBC /1877 674 4722 (Toll Free) | |
| For Credit Card queries please call 18601087788 / 18605002277 | ||
For any urgent matter or reporting of loss* or misuse*, we request you
to please contact Phone Banking at the numbers mentioned below.
The Hongkong and Shanghai Banking Corporation Limited, India (HSBC)
Premier – 1800 266 3456 or 1800 103 4722 (Within India) & 022 – 66668815
(From Overseas)
Advance – 1800 267 3456 or 1800 102 2208 (Within India) & 022 – 40422427
(From Overseas)
Others – 1860 266 2667 or 1860 500 2255 (Within India) & 022 – 40422424
(From Overseas)
Non Residents – Premier +91-22-6666 8815, Advance +91-22-4042 2427 &
Others +91-22-4042 2427
You may refer to the link for details of PhoneBanking Nos:
http://www.hsbc.co.in/1/2/miscellaneous/call-us
source : www.hsbc.co.in