How to Report spam / fraud / scam SMS in India? Spam SMS complaint

How to Report spam SMS in India?

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Contents

How do you tell if a scammer is texting you?

  1. Abnormally long numbers. If a text message is legitimate, it’s usually from a number 10 digits or less. …
  2. Family crisis texts. Receiving news of a family crisis is alarming. …
  3. Text refund. Another common text scam comes in the form of a text refund. …
  4. Random prizes.

How to Report spam SMS in India?

This is the following instructions as per the information sought from the TRAI website.
1. If you receive any unsolicited commercial communications seven days after registration of your telephone number in the NCPR, you may register a complaint by:
A. Dialing the toll-free number 1909; or
B. Sending an SMS to 1909
2. It is important to note that:
The complaint has to be registered from the telephone number on which unsolicited commercial communication has been received.
Your complaint must be made within three days of receipt of the unsolicited commercial communication.
 

A. REGISTRATION OF COMPLAINT BY DIALING 1909

1. Dial 1909, listen to the instructions and choose one of the following to register your complaint:
Through customer care executive
Through IVRS(Interactive Voice Response System)

A1. REGISTRATION OF COMPLAINT THROUGH CUSTOMER CARE EXECUTIVE

1. Dial 1909 and select the option for registering the complaint through the customer care executive.
2. Provide the details of the unsolicited commercial communication to the customer care executive including:
a. Particulars of the telemarketer;
b. The telephone number from which the unsolicited commercial communication originated;
c. The date and time of the unsolicited commercial communication
d. A brief description of the unsolicited commercial communication.
3. The customer care executive will register the customer complaint and acknowledge the complaint by providing a unique complaint number.
4. Preserve this unique complaint number for further communication.
5. You will be informed of the action taken on your complaint within 7 days of the complaint booking.

A2. REGISTRATION OF COMPLAINT THROUGH SMS TO 1909

1. You may register a complaint regarding receipt of unsolicited commercial communications by sending SMS to 1909 in the specified format given below, with or without space after comma:
“The Unsolicited Commercial Communication, XXXXXXXXXX, dd/mm/yy”
Where XXXXXXXXXX – is the telephone number or header of the SMS, as the case may be, from which the unsolicited commercial communication has originated.
2. The complaint will be registered and acknowledged by the access provider by sending a unique complaint number through SMS.
3. You will be informed of the action taken on your complaint within 7 days of the complaint booking.
 
http://www.nccptrai.gov.in/nccpregistry/How%20to%20Register%20complaint.pdf

Leave a Comment

8 thoughts on “How to Report spam SMS in India?”

  1. I am tarunima mohapatra.My num 9827864201this num is hacked some person is harassment me and they collect my all data contacts in my Phone .they are sending dirty messages to my all contacts about me.now I closed that sim after that they also sending messages. Kindly take action about them.if u want contact me then please contact through my email.

    Reply
  2. One person spam my number and unknown call please help 75676 05322
    This number call me and. Abusive talk and other spam on me this person demand give me 100000 rupees please help me

    Reply
  3. This massage sent to 9940570051 from my phone which i did not sent means someone hacked my phone and get sms to his no
    Massage is
    ACTA v2NAmSF%2FRkelRrZDjNW9KL0B064Uhgq40cit6VAEo2XOwtCT3I83y2WjWbJq6giZVjUE0gReaVcd40zy%0AIu3JQswDuQ%3D%3D

    Reply
  4. Hello sir/madam
    Here I need to inform you that inspite of blocking AD-VLCCWL from my text message through block spam filter from my mobile number 9110650643. I’m still receiving the ad message and it is disturbing as I have never been to vlcc and neither have I asked for the information. I have blocked them many times, but still receiving it. Please help me by stopping that message.

    Reply
  5. Dear customer your SIM documents has been expired within 24 hrs kindly immediately call customer care no. 7061558742 otherwise SIM will be blocked
    Thank you
    Take it action …fake message

    Reply
  6. +918872582964 I have been harassed by this number

    Reply
  7. Hi Team,

    Have received a sms from anonymous number with below message:

    “Thank You
    I am an Amazon project manager, we are hiring a team, you can work from home, daily salary: 5000+watsapp understand wa.me/919081804596
    LearnByFun”

    When I messaged the number over Whatsapp he appeared to be a fraudster who asked me to transfer money earn more. Have immediately blocked him and reporting the issue.

    Reply
  8. Got an SMS from 8585026984 ” Dear customer, Your S I M Ducomen’t has been pending. Please call customer car No 9692673197 Immediately. Your S I M will deactivate 24Hrs.”

    Called 9692673197 and he asked me to search “kyc qs” in Playstore and asked to Install “TeamsVivewer QuickSupport”, I asked his name and saying customer support then given let to right he disconnected the call.

    Please block both no.

    Reply