How to complain against bank?

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How to file complaints against banks and NBFCs on RBI website?

Anyone can file a complaint with the Banking Ombudsman simply by writing on a plain paper. One can also file it online at (“click here to lodge a complaint”) or by sending an email to the Banking Ombudsman. , or you can  To file a complaint, you need to visit https://cms.rbi.org.in. After that, click on file a complaint link. CMS is accessible on desktop and there is app as well that you can use.

View the video to know the steps : https://cms.rbi.org.in/cms/VideoGallery/en-US/How_to_File_a_Complaint/index.html

Addresses of Banking Ombudsmen

1. Ahmedabad Smt. N Sara Rajendra Kumar
C/o Reserve Bank of India
5th Floor, Nr. Income Tax,
Ashram Road
Ahmedabad-380 009
STD Code: 079
Tel. No. 26582357
Email : [email protected]
Area of Operation : Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

2. Bengaluru Ms Saraswathi Shyamprasad
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bengaluru -560 001
STD Code: 080
Tel. No. 22277660/22180221
Fax No. 22276114
Email : [email protected]
Area of Operation : Karnataka

3. Bhopal Shri Hemant Kumar Soni
C/o Reserve Bank of India
Hoshangabad Road
Post Box No. 32, Bhopal-462 011
STD Code: 0755
Tel. No. 2573772
2573776
2573779
Email : [email protected]
Area of Operation : Madhya Pradesh

4. Bhubaneswar Shri Biswajit Sarangi
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001
STD Code: 0674
Tel. No. 2396207
Fax No. 2393906
Email : [email protected]
Area of Operation : Odisha

5. Chandigarh Shri J L Negi
C/o Reserve Bank of India
4th Floor, Sector 17
Chandigarh
Tel. No. 0172 – 2721109
Fax No. 0172 – 2721880
Email : [email protected]
Area of Operation : Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.

6. Chennai Dr. Balu K
C/o Reserve Bank of India
Fort Glacis, Chennai 600 001
STD Code: 044
Tel No. 25395964
Fax No. 25395488
Email : [email protected]
Area of Operation : Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands

7. Dehradun Shri Arun Bhagoliwal
C/o Reserve Bank of India
74/1 G.M.V.N. Building, 1st floor,
Rajpur Road,
Dehradun – 248 001
STD Code : 0135
Telephone : 2742001
Fax : 2742001
Email : [email protected]
Area of Operation : Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

8. Guwahati Shri Thotngam Jamang
C/o Reserve Bank of India
Station Road, Pan Bazar
Guwahati-781 001
STD Code: 0361
Tel.No. 2734219/ 2512929
Email : [email protected]
Area of Operation : Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura

9. Hyderabad Shri T Srinivasa Rao
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad, Hyderabad-500 004
STD Code: 040
Tel. No. 23210013
Fax No. 23210014
Email : [email protected]
Area of Operation : Andhra Pradesh and Telangana

10. Jaipur Ms. Rekha Chandanaveli
C/o Reserve Bank of India,
4th floor Rambagh Circle,
Tonk Road, Jaipur – 302 004
STD Code: 0141
Tel. No. 2577931
Email : [email protected]
Area of Operation : Rajasthan

11. Jammu Shri P Shimrah
C/o Reserve Bank of India,
Rail Head Complex,
Jammu- 180012
STD Code : 0191
Telephone: 2477617
Fax : 2477219
Email : [email protected]
Area of Operation : Union Territories of Jammu & Kashmir and Ladakh

12. Kanpur Shri P K Nayak
C/o Reserve Bank of India
M. G. Road, Post Box No. 82
Kanpur-208 001
STD Code: 0512
Tel. No. 2305174/ 2303004
Email : [email protected]
Area of Operation : Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

13. Kolkata Shri Rabindra Kishore Panda
C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700 001
STD Code: 033
Tel. No. 22310217
Fax No. 22305899
Email : [email protected]
Area of Operation : West Bengal and Sikkim

14. Mumbai (I) Dr. Neena Rohit Jain
C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
STD Code: 022
Tel No. 23022028
Fax : 23022024
Email : [email protected]
Area of Operation : Districts of Mumbai, Mumbai Suburban and Thane

15. Mumbai (II) Shri S.K.Kar
C/o Reserve Bank of India,
4th Floor, RBI Byculla Office
Building, Opp. Mumbai Central
Railway Station, Byculla,
Mumbai-400 008
STD Code: 022
Telephone: 23001280/23001483
Fax : 23022024
Email : [email protected]
Area of Operation : Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane)

 

16. Patna Shri Rajesh Jai Kanth
C/o Reserve Bank of India
Patna-800 001
STD Code: 0612
Tel. No. 2322569/2323734
Fax No. 2320407
Email : [email protected]
Area of Operation : Bihar

 

17. New Delhi (I) Shri R.K. Moolchandani
C/o Reserve Bank of India,
Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23725445
Fax No. 23725218
Email : [email protected]
Area of Operation : North, North-West, West, South-West, New Delhi and South districts of Delhi

 

18. New Delhi (II) Ms. Ruchi A S H
C/o Reserve Bank of India
Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23724856
Email : [email protected]
Area of Operation : Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh

 

19. New Delhi (III) Ms. Suchitra Maurya
C/o Reserve Bank of India
Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23715393
Fax No. 23765234
Email : [email protected]
Area of Operation : North-East, Central, Shahdara, East and South-East districts of Delhi

 

20. Raipur Shri. Keshab Korkora
C/o Reserve Bank of India
54/949, Shubhashish Parisar, Satya Prem Vihar
Mahadev Ghat Road, Sundar Nagar, Raipur- 492013
STD Code : 0771
Telephone: 2244246, 2241819
Email : [email protected]
Area of Operation : Chhattisgarh

 

21. Ranchi Smt Chandana Dasgupta
C/o Reserve Bank of India
4th Floor, Pragati Sadan,
RRDA Building,
Kutchery Road, Ranchi Jharkhand 834001
STD Code : 0651
Telephone : 8521346222/9771863111/
7542975444
Fax : 2210511
Email : [email protected]
Area of Operation : Jharkhand

 

22. Thiruvananthapuram Shri G Ramesh
C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033
STD Code: 0471
Tel. No. 2332723/2323959
Fax No. 2321625
Email : [email protected]
Area of Operation : Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).


【✔】 List of Verified/reliable sources & Reference Links:

  1. https://www.rbi.org.in/
  2. https://www.rbi.org.in/commonman/English/Scripts/AgainstBankABO.aspx

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