For specific instructions about how to obtain warranty service for your Device, please contact Customer Service using the contact information on the left side of this page. In general, you will need to deliver your Device in either its original packaging or in equally protective packaging to the address specified by Customer Service.
How to claim Warranty on Amazon?
If your product is covered under warranty and if you have to claim it, all you have to do is just visit the nearest authorized service center for your product ‘along with a copy of the invoice’.
Warranty card is not necessary and a copy of the invoice would be enough to claim the warranty.
If by any chance, you lost the invoice copy, Amazon gives you an option to download it from your Amazon account.
Follow the below steps to download a copy of the invoice.
- Login to your Amazon account.
- Go to ‘your orders’ page.
- Go to the order whose invoice you were looking for.
- Select ‘invoice’ option towards the top right corner of that order in the orders list.
- Take a printout or download a PDF version of the invoice.
How to claim Warranty of Amazon Device?
Amazon Devices Covered by this One-Year Limited Warranty are identified at https://amazon.in/devicewarranty
If you purchased your device from Amazon.in or authorized resellers located in India, then this Warranty is provided by
Amazon Seller Services Private Limited,
8th Floor, Brigade Gateway,
a26/1 Dr. Rajkumar Road,
If you purchased your Device from any other Amazon website or from authorized resellers located in other countries, the warranty for the Device is provided by the entity identified at https://www.amazon.com/devicewarrantyprovider The provider of this warranty is sometimes referred to herein as “we.”
How to claim Warranty of Amazon Renews Product?
When you purchase a new or Certified Refurbished Device, we warrant the Device against defects in materials and workmanship under ordinary consumer use for one year from the date of original retail purchase. During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement device for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and Devices for which a refund is given shall become our property. This limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, repair, or commercial use.
Note : Before you deliver your Device for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Device. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.