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If you receive defaulted, fake or wrong product or service, other than you actually ordered, then we would suggest you to firstly directly communicate the oxl team to resolve the issue.
if you have experienced fraud, please follow these steps:
- Without delay, file a complaint with the relevant legal Authorities. You can reach out to local cyber cell or file a FIR at police station
- Report the scammer or the ad to us on the App or Web or write to us at safety@olx.in or call us at 9999140999. We will investigate it straight away.
- Please keep all relevant information handy to support your case i.e. payment proofs, chat history, call recordings, etc.
Note: Please ensure that you are calling us from your registered OLX mobile number
OLX Customer care Helpline Number
OLX Support Helpline
Call: 1860-258-333
* Phone support hours
* 10:00 a.m to 7:00 p.m – All days
Safety Helpline : 9999140999
* Phone support hours
* 10:00 a.m to 7:00 p.m – All days
Source : https://help.olx.in/hc/en-us