Club Factory is a china based online market or e-commerce website. The concept behind Club Factory is that to provide cheap and effective and attractive clothing or lifestyle material to consumers. The products are of mixed quality. … Most of the products are non branded or local brands and so the price is very cheap.
Club Factory Customer care
Frequently Asked Questions about Club Factory
Q. How to return Club Factory Product ?
Ans. For non-quality related reason of return, You can raise a request to return your items with these simple steps:
1. Download our app and open it
2. Log into your account
3. Click on ‘Apply for Return’ at the end of page
4. Click on ‘Return’ against the item you wish to return
5. Fill in the details and submit a return request
After submitting a return request, you can either schedule a pickup or mail the return package by yourself.
The pickup fee is ₹90/package, which will be deducted from your refund total. But if it is our fault for a return (like wrong products or damaged products), please find customer service under My Account for a free pickup.
Q. Got questions before placing an order?
Ans. Feel free to contact Club Factory by leaving a feedback in our app or sending an e-mail to our service center: [email protected]
Q. I Forgot my Club Factory password?
1. Click Account -> Reset Password
2. Enter the e-mail address you signed up with
3. An e-mail will be sent to that address automatically
4. Click the link in the e-mail to reset the password
Verified Official Source n credit : www.clubfactory.com/document/contact-us