BESCOM Helpline (1912)
- A 24X7 BESCOM Helpline is functioning in the premises of Corporate Office, Bengaluru. The Helpline Number is 1912
- There are 120 Customer Support Executives, 12 Team Leaders, 4 Team Managers and in charge Assistant Engineers are functioning in the BESCOM Helpline, to facilitate consumers.
- BESCOM has enriched its Helpline through the latest technologies where all the conversations between executives and consumers are being recorded.
- Through this system we are ensuring that call auditing is done which in turn enhances the quality of service being rendered to our consumers