Support Email : helpdesk.mumbaielectricity@adani.com
Adani Electricity are committed to satisfying your needs and meeting your expectations. Making sure that you, our esteemed customer, get only the best service from us is our utmost priority.
How to use the service?
-
Helpdesk
Write to Adani Electricity Helpdesk at helpdesk.mumbaielectricity@adani.com You will receive a response from Adani Electricity within 3 working days. -
Adani Electricity Customer Care Center Officer
If you are not satisfied with the resolution provided at Adani Electricity helpdesk, kindly write to Adani Electricity Customer Service officer at CCC.Mumbaielectricity@adani.com
You will receive a response from Adani Electricity customer service officer within 3 working days. -
Adani Electricity Customer Care Centre Head
Still not satisfied? Please write to Adani Electricity Customer Care Centre Head at CCCHead.Mumbaielectricity@adani.com
You will receive a response from our Customer Care Centre Head within 5 working days. -
Head – Customer Service
If this also leaves you dissatisfied, please contact Head – Customer Service for a fair and speedy resolution. He can be reached at CSHead.Mumbaielectricity@adani.com
You will receive a response from the Customer Service head within 5 working days.
- You can also contact Adani Electricity Corporate Office located at:
Devidas Lane, Off SVP Road,
Near Devidas Lane, Telephone Exchange,
Borivali (W), Mumbai – 400103
- You are always welcome to call up our Call centre at 1800-200-3030 OR 19122 (Toll Free)
- You can send us e-mail at helpdesk.mumbaielectricity@adani.com
24X7 Toll-free helpline
1800 200 3030 or 19122
Missed Call
1800 532 99 88
Please call from your registered mobile number to register your complaint or know the status of power restoration
Adani Electricity Mobile App
Elektra – Digital Assistant
(on website and Facebook)
SMS
Send Power<9 digit account no.> to 7065313030
e.g. If your account no. is XXXXXXXXX, then send Power XXXXXXXXX to 7065313030
WhatsApp
Send Power<9 digit saccount no.> to 7065313030
e.g. if your account no. Is XXXXXXXXXX then send #nopower XXXXXXXXX to 9022813030
We at Adani Electricity are committed to satisfying your needs and meeting your expectations. Making sure that you, our esteemed customer, get only the best service from us is our utmost priority. We believe in providing you with an opportunity to get your billing and metering issues addressed at various levels in the organizational hierarchy.
The Office of the Forum is located at-
When to use this service?
- If at any stage, you feel that our service levels are not up to your expectations, or you are not satisfied with the quality of resolution provided, our “Grievance Redressal matrix” would help you redress your queries.
- Write to various levels in the organizational hierarchy beginning from Level 1- our Helpdesk, viz. helpdesk.mumbaielectricity@adani.com to Level 4 – Head – Customer Service.
How to use the service?
-
Helpdesk
Write to our Helpdesk at helpdesk.mumbaielectricity@adani.com You will receive a response from Reliance Energy within 3 working days. -
Customer Care Center Officer
If you are not satisfied with the resolution provided at our helpdesk, kindly write to our Customer Service officer at CCC.Mumbaielectricity@adani.com
You will receive a response from our customer service officer within 3 working days. -
Customer Care Centre Head
Still not satisfied? Our truest intention is to provide the best possible solution for you. Please write to our Customer Care Centre Head at CCCHead.Mumbaielectricity@adani.com
You will receive a response from our Customer Care Centre Head within 5 working days. -
Head – Customer Service
If this also leaves you dissatisfied, please contact Head – Customer Service for a fair and speedy resolution. He can be reached at CSHead.Mumbaielectricity@adani.com
You will receive a response from the Customer Service head within 5 working days.
- You can also contact our Corporate Office located at:
Adani Electricity,
Devidas Lane, Off SVP Road,
Near Devidas Lane, Telephone Exchange,
Borivali (W), Mumbai – 400103- You are always welcome to call up our Call centre at 1800-200-3030 OR 19122 (Toll Free)
- You can send us e-mail at helpdesk.mumbaielectricity@adani.com
CTS.3 VIJAY SRA CHS LTD.
Reg. No.MUM/SRA/HSG/(T.C)/11285/2007
Wing C-502, CTS.3 Vijay SRA CHS LTD
Nehru Nagar, Kurla (East)., Mumbai.400024 Mob: 9833260956
E.Mail: ashapurwala@gmail.com
Chairman: A.S.Shahpurwala.,
B.Com. G.S.T.P., I.T.P.,G.D.C.A.
11.04.2023
Divisional Officer,
Adani Electicity.,
Chembur Division,
Near Sahakar Cinema, Tilak Nagar Road No.3
Chembur, Mumbai.400089.
Email: info.mumbaielectricity@adani.com
Sub: Location for Sub-Station in our plot.
Ref: Without taking any precautionary measure before Installing 54
meter boxes in our SRA scheme plot at CTS-3 (pt) 4(d)pt at Nehru
Nagar, Kurla (east), Mumbai.400024.
1. Refer our letter dated 01.05.2021, address to you.
2.Your letter no.EZ/1005124833/2021 dated 11.05.2021
3. We inform our grievances via Email dated 01.5.2021
4. Your Email address to us dated 14.06.2021
5. Our reply by Email dated 15.06.2021.
6. Your reply by Email dated 16.06.2021
7. Our reply via Email dated 18.06.2021
Sir,
We like to inform you that your departments person visited on the aforesaid address and enquire relating to allotment place of sub – station. The society have an highly objection for installation of sub-station in our plot, unless and until you will have to solve our grievances.
We would like to further bring to your kind notice that Reliance Electricity, had installed 54 electric meters in our A & B wing, the back side of the building in the duct area, and SRA has not shown the place to install the said 54 meters in the approved plan. There is no access to reach near meter box, for any emergency, or short circuit, Fire or floods. There is a big nalla adjacent to the building raising question about the life of hundreds of families residing in the SRA building.
We had requested for documents pertaining to installation of the said meter box but have not received any update from your side. We highly object replacement of the meter box for the above reasons. Considering the directions of SRA you will be solely responsible and liable for the catastrophe in future.
Thanking you,
Yours truly.,
For CTS-3 Vijay SRA CHS Ltd,
Chairman.
PL CONTACT US FOR SEFITING POWER FORM TATA POWER TO ADANI ELECTRICITY.
ADDRESS:
MR VISHAL BHAI.
AKSHAR INTIMATEWEAR,
Unit No.101,kamla Bhavan,
Sharma Industrial Estate,
Walbhat Road,Goregaon-East,
Mumbai-400 063
Tel:26869355. Mobile : 9820019355.
Web : tiaraintimates.com
Email: accounts@tiaraintimates.com,
Email: admin@tiaraintimates.com
I WANT TO UPDATE MY EMAIL ID
please make online payment easy
My account no 152257644
In bill my gst no update