SBIePay Customer Care : SBIePay refund Complaint customer care no

SBI ePay

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SBIePay is the aggregator service by State Bank of India which provides electronic connectivity with various Banks and financial institutions on the one hand and merchants on the other, thus facilitating e-Commerce/m-Commerce transactions between merchants, customers and various financial institutions for all kinds of payments.

 

SBIePay refund Complaint customer care no

Customer Enquiry Form: File online

Issues related to any transaction or regarding merchant on-boarding, kindly contact SBIePay 24*7 customer care service via:
Email:sbiepay@sbi.co.in
Contact Number: +91-22-2752 3816
For Technical issues (SBIePay Merchants),
Email:support.sbiepay@sbi.co.in

 

  1. SBIePay customer support  
    At State Bank of India, SBI ePay is committed to providing best services to his customers.
    Please feel free to share your SBIePay experience with SBI ePay.
    You can email SBI ePay at sbiepay@sbi.co.in for any queries, transaction details or any other issues.
    You can also call SBI ePay on the number(s) mentioned below during the operational hours:
    Toll-Free number: 1800221401
    Operational Hours:
    Monday to Friday : 10.30 AM to 06.30 PM
    Saturday : 10.30 AM to 02.30 PM
    Needless to say, we will assist you in resolving your transaction related merchant.

Note: Please verify from  www.sbiepay.com  before making a call

Verified Source n credit of info:  www.sbiepay.com

 

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63 thoughts on “SBI ePay”

  1. Myself {Ajita Singh} I had registration for provisional certificate from homoeopathic medicine board lucknow so two payments are deducted (from account no. 08700100007271 account holder name Subhash Chandra yadav Bank of Baroda ) date 31/12/21 Rs. 3750 please refund my extra one payment and I request please send message in my contact no. 7980114234 when you return my money thank you

    Reply
  2. I pay transfer money rs.1375 from upi for raod tax to m parivahan but transaction failed and my money debited.pls refund my money.upi reference no. 203418218232

    Reply
  3. I Anita Gurule, I have paid the Search Fee Challen amounting to Rs. 325 on 27.11.2021. His Challan Number is MH009331035202122P. But I did not get the receipt. This amount has been deducted from my account. When I searched for the receipt, I got the message Transaction Failed, please try again.

    Reply
  4. I have made a Search Challan Payment for registration at joint sub register office Nashik , also receives a Challan Number MH009331035202122P For Same, but when I tried to search by PRN it shows as- This GRN(MH009331035202122P) is not successful as Bank Cin is not Received for this challan from Bank Site. I was search this challan but this challan is not verify this challan status is fail and amount deducted from my account.

    Reply
  5. I Anita Gurule, I have paid the document handling charges amounting to Rs. 440.00 on 16.11.2021. His PRN no. Is 1611202107995. But I did not get the receipt. This amount has been deducted from my account. When I searched for the receipt, I got the message Transaction Failed, please try again.

    Reply
  6. Anita Gurule I have paid the document handling charges amounting to Rs. 440 / – on 16/11/2021. His PRN no. Is 1611202110418. But I did not get the receipt. When I searched for the receipt, I got the message Transaction Failed, please try again.
    Thanking you

    Reply
  7. मी अनिता गुरूळे मी दि १६/११/२०२१ रोजी डाकुमेन्ट हँडलिंग चार्जेस रक्कम रु ४४०/- भरलेले आहे. त्याचा पीआरएन नं. 1611202107995 आहे. परंतु मला पावती मिळाली नाही मी जेव्हा सदर पावती सर्च केली तेव्हा Transaction Failed, please try again असा संदेश आला तरी कृपया मला सदर रक्कम मिळावी

    Reply
  8. money deducted from account But Show me Payment Failed Please Refund my Amount

    Reply
  9. I have paid 851 Rs by SBI EPAY to DHC MAHARASTRA money debit but not credit to bank account my mob no 7972805812

    Reply
  10. I can apply a online and payment to rs 4000 for challan in Vadodara RTO and it shows Transaction failed but debited from my account 4000. Please refund my money. My money should be refund
    My mobile no. 9068076912
    Transaction date – 13/09/2021

    Reply
  11. My payment pending pls refund T2109041650234653726221
    Sbiepay,tdga-1000237@sbi350

    Reply
  12. MTR CHALLAN,
    Dear Sir/Madam My Payment Done But My MTR Challan Form Is Rong
    My Tran. Ref No. 10000502021083100642 Date Of Tran. 31/08/2021 11:22:40
    And My UPI Id 9518342974@paytm Upi Ref. Id 124311832046 my Payment 4367
    please Refund My Payment

    Reply
  13. I can apply a online and payment to rs 500 for LEARNING LICENSE FEES and it shows Transaction failed but debited from my account 500 . Please refund my money. My money should be refund
    I am waiting for 3days
    My ref.number:-123912009479
    My phone number:-8595896633

    Reply
  14. My fees not submitted on transport govt. Department I pay 500 rupees
    from Paytm bhim upi before 2 days so, I should my money refund and upi refund I’d : 123912009479

    Reply
  15. Maine 1000 ka challan bhra but vo faild ho gya or account se paise kat gye 8570041901 plz refund my money

    Reply
  16. I had made a payment of 1000 but for the Delhi Traffic Virtual Court till now that payment was not updated, and amount debit from my ank accountall the measures had given an error show.
    Please update or refund that payment

    Reply
  17. abe gandu sbi walo phone uthao bc

    Reply
  18. I had made a payment of 1000 but for the Delhi Traffic Virtual Court till now that payment was not updated, and amount debit from my ank accountall the measures had given an error show.
    Please update or refund that payment

    Reply
  19. Mobile number : 8709891197 payment is deducted in my account on Date 26 May 2021
    200rupees but my DSSSB form is recently pending So please refund my money

    Reply
  20. My Self Aditya.
    I want My refund Regarding Dsssb Online form I Paid At 27 june 2021
    But still my form Shows pending of fees
    Reference id- 117900700545

    Reply
  21. Bank reference id : 114617406993
    Bank reference id : 114617406467
    A/c : 2006000100317411
    Mobile number : 8434969272 payment is deducted in my account on Date 26 May 2021
    200rupees but my DSSSB form is recently pending So please refund my money

    Reply
  22. My profession tax payment is Debit in my account. Tax fees is not verified
    Please refund my money.
    Ac.no.769802010005868
    Debit card 6083327698010596

    Reply
  23. My payment was Deducted of 2035 please refund it.. My examination Form Was Not Apporved..
    kindly Payment Was Refunded..

    Reply
  24. Sir,
    I made a payment of Rs.400 for examination fee on dated 29/05/2021 amount was deducted from my account but was not transfered to the required source.I want to know the status of the amount. It happend for the second time. You are requested to resolve my problem at the earliest and also improve your services so as to avoid harassment to the customers because exam filling dates are time bound and its an career concern of an individual.
    Regards
    Dinesh Singh
    [Masked]
    dineshthakur3303@gmail.com

    Reply
  25. I have the same problem…i faced this issue today and my deduction amount is 5000…it is a useless website …shameless system…

    Reply
  26. Respected sir/ mam
    I was paying to NBE FOR FMGE on 05/05/2021
    But my TRANSICTION was faild and that money was debited from my account
    Account number – 50100377538306
    1stTRANSICTION reference number-112512870471 (RS-7080)
    2nd TRANSICTION number-112512390323 (RS-7080)
    Account number- 50100377538306
    HDFC BANK
    IFC CODE- HDFC0000921
    Account holder NAME- MD MUNNA MUSTAK
    Mobile number- 8603357177
    Total amount debited from my account – 14160
    i am requesting please refund my money on my account number-
    50100377538306

    Reply
  27. Good afternoon sir/ mam
    I was paying to NBE for FMGE on 05 may 2021 MY TRANSICTION was faild two times but money was DEBITED from my ACCOUNT
    50100377538306
    AMOUNT- 7080 two times
    Total money was debited from my account 10160
    1st Reference number- 11251287041
    And 2nd Reference number
    112512390323
    I m requesting please refund my money on my account number
    50100377538306
    ACCOUNT HOLDER NAME- MD MUNNA MUSTAK

    Reply
  28. HI, I AM FROM MODEL COOP BANK LTD MY NAME IS PRAVIN F LOBO WE HAD MADE A PAYMENT OF PROFESSIONAL TAX FOR OUR CUSTOMER ON 26.10.2020 BUT WE ARE UNABLE TO DOWNLOAD THE CHALLAN THROUGH MAHAGRAS PORTAL EVEN AFTER ENTERING THE CIN NO. PROVIDED BY YOU. PLEASE GUIDE US HOW TO GET THE CHALLAN.

    REGARDS

    PRAVIN LOBO
    MANAGER
    ADMIN OFFICE
    MODEL CO-OP BANK LTD
    customer ptrc no. 27525072859p
    payment date 26.10.2020 amt rs. 13250/-
    bank cin no. 10002232020102600908

    Reply
  29. Sir Im K2 Challan Not For Payment ATM card
    Plz Problem Sol sir

    Reply
  30. I have paid Rs 1,27,500/- on date 30/03/21 against Stamp Duty & Registration Fees by SBI epay Payment Gateway. The Amount of Rs. 128498.60 on 30/03/21 was deducted from my HSBC Credit card favoring gvtofmahrashtrasbiepay and received
    GRN no: MH014275321202021P (Bank Time Stamp 2021-03-30-10.52.00.0000)¬¬

    The challan for the same couldn’t be generated as the status was reflecting as ABORT, but my account was debited for Rs 128498.60

    I hereby request you to help me with successful challan generation or refund of the amount to my SBI sb account
    Thanks

    I have mailed my complaint to Email:sbiepay@sbi.co.in
    I also tried calling Contact Number: +91-22-2752 3816 but this number doesn’t works

    Reply
  31. I have paid Rs 1,27,500/- on date 30/03/21 against Stamp Duty & Registration Fees by SBI epay Payment Gateway. The Amount of Rs. 128498.60 on 30/03/21 was deducted from my HSBC Credit card favoring gvtofmahrashtrasbiepay and received
    GRN no: MH014275321202021P (Bank Time Stamp 2021-03-30-10.52.00.0000)¬¬

    The challan for the same couldn’t be generated as the status was reflecting as ABORT, but my account was debited for Rs 128498.60

    I hereby request you to help me with successful challan generation.

    Reply
  32. TO,

    SBIEPAY,

    SUBJECT – REFUND MONEY FOR TRANSECTION FAILED BUT AMOUNT DEBIT FROM MY DEBIT CARD NUMBER xxxx4538

    TO SBIEPAY TEAM,

    I BEG TO SAY THAT I WAS TRIED TO PAY (NBE EXAM FEE FOR FMGE) THROUGH MY DEBIT CARD LAST FOUR DIGIT XXXX4538 ON DATED
    16/APRIL/2021, BUT MY AMOUT
    (Rs 7080) DEBIT FROM MY DEBIT CARD AND TRANSECTION WAS SHOWN FAILED.

    IT WAS YOUR PAYMENT GATEWAY (SBIEPAY) ON (NBE EXAM FOR FMGE),BELOW I AM PROVIDING YOU ALL THE DETAILS REGARDING TRANSECTION,

    1.TRANSECTION AMOUNT – Rs 7080.

    2.TRANSECTION DATE – 16/APRIL/2021.

    3.TRANSECTION NUMBER –
    ECOM 110620940885 nbesbiepay

    5.TRANSECTION TIME – 08:09 pm.

    6.DEBIT CARD NO. – XXXX4538.

    7.TRANSECTION RECEIPT – PDF FILE ATTACHED.

    KINDLY REFUND MY TRANSECTION AMOUNT Rs 7080 TO MY DEBIT CARD XXXX4538,

    I WILL SEND COMPLAINT OF THIS COPY TO – MY BANK
    (PUNJAB NATIONAL BANK)

    AND I WILL SEND COMPLAINT OF THIS COPY TO – (RBI) – IF MY COMPLAINT WILL NOT SOLVE WITHIN 1 WEEK.

    Reply
  33. I made a online payment to rs 800 for dtc bus pass and it shows trsaction failed but debited from my account twice i.e. 800*2=1600. Please redund my money.

    Reply
  34. Dear Sir
    dated 06/4/2021 i have paid 1480/- against Document Handling Charges having reference no.109615736109, but not receive challan. Bank Name Bassen Catholic Cooperative Bank. plz do the needful.

    Reply
  35. sbiepay refund the three transaction which are initiated at 11 Dec 2020 and amount 2300.
    But amount are not credited in my account. Please do needful.

    Reply
  36. Dear SBI EPAY,
    Why you are so irresponsible…? Where transactions get failed,you should automatically refund the money…
    I Sujan Debnath, a user of SBIEPAY, I made transitions through paytm but the transactions are failed. So please refund the money as soon as possible. The details of transitions are as follows:
    1) SBIePAY ORDER ID: 5737934294733 PAYTM WALLET TXN ID: 33123098377 on 2nd March,21 08.53 am Amount Rs-5385/-

    2)SBIePAY ORDER ID: 7581810531439 PAYTM WALLET TXN ID: 33162487216 on 5th March,21 10.58 am Amount Rs-2598/-
    again and again you say that refund already initiated but where is the refund amount..? Paytm says that contact to sbiepay and you say that contact paytm. What is this? Are you playing a game with me..
    I shall be highly obliged, if you do the same immediately.

    Thanking you.

    Reply
  37. WTF SBI epay on 5FEB2021 I MAKE PAYMENT OF 6045 THE MONEY GOT DEDUCTED BUT TRANSACTION WAS FAILED AFTER 1 MONTH MONEY DID NOT RECEIVED

    Reply
  38. Sir I had paid 1111 on 5th march 2021.for registrations and stamps in malkajgiri, telangana.of echallan number:-787SP2050321,this number of sbi had been regected but till now money not refunded..Please check and send back..

    Reply
  39. I paid for my DTO licence of 700 through sbiepay. But after verifying the OTP the transaction showed failed and the amount was deducted as I recieved the message. in my balance also the amount is deducted but the transportation portal is showing the amount is unpaid.

    Reply
  40. I had made payment to National Board of Examinations for application fees from my Debit Card issued by Axis Bank 03 times @Rs.5015/- on 11.03.2021. Total amount debited is Rs.150045/-, but the payment in each case was unsuccessful even though transaction was done using PIN. Axis Bank indicated that the amount of Rs.150045/- is debited. SBI e pay may please return back the amount at the earliest.
    Application number for which fees deposited: PG166056

    Reply
  41. SBI Epay not receive call..

    Reply
  42. I made a payment of 6426/- via Sbiepay for my municipal water bill on 27th Feb 2021 i.e. two days back. But it shows transaction failed & amount got debited from account against Transaction ID 105812192454. Request to concern to do the needful & refund the same.

    Reply
  43. Sir I have paid Rs 500 for Delhi district court form on sbiepay. My amount deducted but transaction failed. So please troubleshoot the problem. Transaction reference number 305631

    Reply
  44. Sir mane 250 rupees ki tranction ki thi Delhi district court ka form fill krne k liye jiska collection I’d h
    SBIE2EB309CBA104DF09C803BB010994766. Or tranction I’d ye h.
    P2102111351102729823862ye. Abhi tak tranction update nahi hui h. Sir please help.

    Reply
  45. i have paid the college exam fees but it failed two times ..but the amount has been debited from my account two times ..plz refund the amount by checking the error

    Reply
  46. I made a payment of 50000 to my NPS account and the same has been deducted but is not reflecting in my Nps account pls do the needful

    Reply
  47. Sir, I have paid offline challan of Rs.1100 in SBI Bank. Now, it was reflecting that the transaction was failed and payment was not received please verify this and refund my amount.

    Reply
  48. Sir,I am Akash kumar from United college of engineering and research.
    Sir when I was trying to pay my examination fee,first transaction(49B3957CE87C4E63B7C3 ) time, it shows failed. Again when I was trying to pay transaction ID(5F97DE4C1D3148829F49) ,it shows failed. But amount has been deducted both times from my account. But now both payments are showing sucessful. While one of these payments should have returned. So I humbly request you, kindly resolve this issue.

    Name:- Akash kumar
    University roll no.:- 1900100209004

    Reply
  49. I paid Rs. 13-14 oct 2020 was paid for refining the paid base. 470.82 This payment was made through the Punjab National Bank Card. This amount has been debited from my account, but it has been rejected so far, I have not received my payment saying that I had made this payment twice And I have given the bank full information 3 times, even after that no reply has been received.
    Answer

    Reply
  50. I paid Rs. 13-14 oct 2020 was paid for refining the paid base. 470.82 This payment was made through the Punjab National Bank Card. This amount has been debited from my account, but it has been rejected so far, I have not received my payment saying that I had made this payment twice.
    Answer

    Reply
  51. DEAR SIR/MADAM
    I MADE PAYMENT RS 617 ON UMIS .I BRABU ADMISSION . I CHOOSE NET BANKING FROM SBI
    I choose SBIEpay Gatway Payment. I choose Net Banking and do the payment through my Payments Bank sbi net banking as I entered the OTP it shows session time exceeded and successful challan but grass side challan not verified
    challan No 8166576509614IGAJLNMYW2 TRANSFER TO 105.90 and
    8070306896310IGAJLMYWD3 TRANSFER TO 617.70 on 22/09/02020 pls reply sir

    Reply
  52. Sir
    I made a successful money transaction of INR 3000/- through my Google pay on 7 september 2020 (UPI ID : chhatwaly@okaxis ) to (UPI ID: sbiepay.ecourtsdelhi.10000789@sbi / ref no. 025111799165) through virtual court Gateway but the same is not credited in virtual court Account, and payment receipt is not being generated Please do needful for the same.

    Reply
  53. I paid kdmc property bill against property no – (J04018204400)

    Flat no – 905 (Individual Flat)

    Name : Vasundhara C Kurade & Pandurang N Khavanekar

    I Paid the amount of Rs. 6,202/- at time 11.14 am at “kdmc.gov.in” site via SBIePayon payment gateway shows server session timeout but money gets deducted from my account on dated 22/09/2020 and does not revert to till date.

    I also attached reference no. Here it is my transaction details

    Bank Name: Bank Of Maharashtra

    Bank Account holder name: Vasundhara Pandurang Khavanekar & Pandurang Narayan Khavanekar

    Ac/no.[xxxx0990]

    Transaction reference no: [protected] paid by ATM Transaction reference number not showing

    Transaction date: 22/09/2020

    Time: around 11.14 am

    Please help us with this transaction and do the needful.

    Regards,

    Reply
    • Hi Vasudhara,

      I am also facing same issue, my transaction was declined challan amont is 209500/-. Can you please help on this if your issue is resolved.

      Reply
  54. I made a payment of Rs. 175 two times at CAF for +3 admission form. At the payment gateway I choose SBI Epay to checkout. First time I choose Debit Card and do the payment through Rupey Debit Card as I entered the OTP it shows session time exceeded. Again I tried to pay and again this shit happened. I made two payments of 175 and both were rejected and amount was debited from my account. Please reply.

    Reply
  55. RESPECTED SIR/MAM,
    I made a payment of FDA Department Drug Licence Fee,I choose SBIEpay Gatway Payment. I choose Debit Card and do the payment through my Payments Bank Rupee Debit Card as I entered the OTP it shows session time exceeded and successful challan but grass side challan not verified and Rs.3250 not credited in FDA Department Please reply.

    Reply
  56. I was using your SBI e pay for payment.I am trying to enter my card number but other details of card like cvv and exp date is disabled and I am unable to do transaction. I am working in IT field I aware about this.please include jquery jcryption js in your jsp for encryption of card number and before deployed on production please check on UAT first and don’t waste our time.

    Reply
  57. I made a payment of Rs. 250 two times at SCVTUP.in for ITI admission form. At the payment gateway I choose SBI Epay to checkout. First time I choose Debit Card and do the payment through my Paytm Payments Bank Rupey Debit Card as I entered the OTP it shows session time exceeded. Again I tried to pay and again this shit happened. I made two payments of 250 and both were rejected and amount was debited from my account. Please reply.

    Reply
    • I have the same problem…i faced this issue today and my deducion amount is 10000…it is a useless website …shameless system…c

      Reply
    • Sir/madam, I submit my exam form through SBI epay the amount of ra.3793 has been deducted from my bank account but the payment is still undone

      Reply
  58. I made a payment of Rs. 400/- for renewal of driving license on Saarthi website of the Parivahan, on 18 August 2020. The payment was made via UCO Bank Debit Card. Although the amount is debited from my account, it is not yet reflecting in the website of Sarthi of Parivahan. It is been close to 2 hrs now. Please advise. This is against Renewal Application No. 2121713520, State of Service – Delhi.

    Reply
  59. Sir
    I made a money transaction of INR 10000/- through my Google pay (UPI ID : rkjagdish@oksbi Google Transaction ID : CICAgKC5kYeiMA / UPI Transaction ID : 021311320930) to National Pension System Trust (UPI ID: sbiepay.npst-1000130@sbi) through SBIepay Gateway but same is not credited in NPS Accout Please do needful for the same.

    Reply