SBI ePay

SBIePay is the aggregator service by State Bank of India which provides electronic connectivity with various Banks and financial institutions on the one hand and merchants on the other, thus facilitating e-Commerce/m-Commerce transactions between merchants, customers and various financial institutions for all kinds of payments.


SBIePay refund Complaint customer care no


Customer Enquiry Form: File online

Issues related to any transaction or regarding merchant on-boarding, kindly contact SBIePay 24*7 customer care service via:
Email:[email protected]
Contact Number: +91-22-2752 3816
For Technical issues (SBIePay Merchants),
Email:[email protected]


  1. SBIePay customer support  
    At State Bank of India, SBI ePay is committed to providing best services to his customers.
    Please feel free to share your SBIePay experience with SBI ePay.
    You can email SBI ePay at [email protected] for any queries, transaction details or any other issues.
    You can also call SBI ePay on the number(s) mentioned below during the operational hours:
    Toll-Free number: 1800221401
    Operational Hours:
    Monday to Friday : 10.30 AM to 06.30 PM
    Saturday : 10.30 AM to 02.30 PM
    Needless to say, we will assist you in resolving your transaction related merchant.

Note: Please verify from  before making a call

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28 thoughts on “SBI ePay”

    I made a payment of FDA Department Drug Licence Fee,I choose SBIEpay Gatway Payment. I choose Debit Card and do the payment through my Payments Bank Rupee Debit Card as I entered the OTP it shows session time exceeded and successful challan but grass side challan not verified and Rs.3250 not credited in FDA Department Please reply.

  2. I was using your SBI e pay for payment.I am trying to enter my card number but other details of card like cvv and exp date is disabled and I am unable to do transaction. I am working in IT field I aware about this.please include jquery jcryption js in your jsp for encryption of card number and before deployed on production please check on UAT first and don’t waste our time.

  3. I made a payment of Rs. 250 two times at for ITI admission form. At the payment gateway I choose SBI Epay to checkout. First time I choose Debit Card and do the payment through my Paytm Payments Bank Rupey Debit Card as I entered the OTP it shows session time exceeded. Again I tried to pay and again this shit happened. I made two payments of 250 and both were rejected and amount was debited from my account. Please reply.

    • I have the same problem…i faced this issue today and my deducion amount is 10000…it is a useless website …shameless system…c

  4. I made a payment of Rs. 400/- for renewal of driving license on Saarthi website of the Parivahan, on 18 August 2020. The payment was made via UCO Bank Debit Card. Although the amount is debited from my account, it is not yet reflecting in the website of Sarthi of Parivahan. It is been close to 2 hrs now. Please advise. This is against Renewal Application No. 2121713520, State of Service – Delhi.

  5. Sir
    I made a money transaction of INR 10000/- through my Google pay (UPI ID : [email protected]i Google Transaction ID : CICAgKC5kYeiMA / UPI Transaction ID : 021311320930) to National Pension System Trust (UPI ID: [email protected]) through SBIepay Gateway but same is not credited in NPS Accout Please do needful for the same.


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