Get Uber India Customer Service /Complaint Numbers, Uber Support Email Id Head Office & full Contact Details
Contents
Uber India
Country
India
Customer Service Number
1800-Uber-India
Timing : 24/7
Email Support :
support@uber.com
Official Website:
http://www.uber.com/
Support/Complaint Online
uber.com/help
Source Link:[ uber.com/help ]
Uber India customer care Number
Call : +91-9998393295 (verified )
Uber India has launched a 24×7 safety helpline in India to get in touch with Uber’s response team in English and Hindi immediately during the ride. This is in addition to the in-app SOS button already available in the safety toolkit. This will allow riders to connect to law enforcement authorities in case of an emergency.
The new safety line will provide riders with the option to get in touch with Uber’s safety team should they have an urgent, non-emergency issue, during a trip such as reporting a co-passenger’s misbehavior, a dispute with a driver or a break-down, while on a trip.
Uber Team will be available 24×7.
How this works
The safety helpline number is available under the safety toolkit banner hosted within the Uber app. To reach the safety tool kit, riders can tap the shield icon.
- Step 1: Rider taps the shield icon to report a non-emergency safety incident, during a trip
- Step 2: Rider taps the safety helpline icon, hosted within the safety tool kit
- Step 3: Rider swipes to speak to an Uber representative
Email Support is best way to Contact Uber customer Support Service,
Uber India Customer Service Email ID
Supportdelhi@uber.com
supportbangalore@uber.com
support.hyderabad@uber.com
supportjaipur@uber.com
Uber® Customer Service Phone Number:
Tech Support: 1-866-576-1039
Corporate Phone: 1-415-986-2104
Corporate Fax: 1-877-223-8023
How do I contact a Uber driver?
- Order an Uber. To text or call your driver from within the app, you’ll first have to order a ride.
- Tap your driver’s name. This will appear on a card at the bottom of your screen.
- Tap Contact.
- Decide on a contact method. Your choices include: …
- Tap Call or Message. …
- Wait for a response.
Best way to get Help?
Open your Uper App
>> Tap on the Top Left Profile Icon
>> Tap On “History”
>> Tap On the Ride you need help for
>> Tap on “Need Help?”
>> Select the option and provide all the information.
Uber Social Media Links:
To see if Uber is available in your city, visit https://www.uber.com/cities
Follow us on Twitter at https://twitter.com/uber
Like us on Facebook at https://www.facebook.com/uber
⚠️Alert (Tips For Your Safety): Before Make a Call Please Verify MyBrand Customer care Number & Email ID From Company’s official website for your Security Purpose,
Official Website : https://www.uber.com/in/en/
【✔】 List of Verified/reliable sources & Reference Links:
- blog.uber.com/
www.uber.com/
en.wikipedia.org/wiki/uber_%28company%29
www.linkedin.com/company/uber.com
www.uber.com
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I have been cheated by uber rickshaw driver on 1st June, 2022. I took rickshaw from Mala to Thane which costed me 358 Rs. I paid to him n he told me there was some system problem I will receive msg later but I didn’t receive any. Today on 2nd June, 2022 i took rickshaw from Thane to mala the balance was showing 740 Rs. Earlier bill was not paid that record was show.
If urber is not reverting back on my complaint i will be force to take action since I have all details.
I paid cash for my trip to driver on 6th May but in UBER app it’s showing as unpaid. Please rectify .
I have just used Uber cab from West enclave pitampura to Shalimar Bagh. My bill shown over my phone was 156/- while driver showed it 185/- in his phone for which I gave him 500/- rupees note. I was waiting for balance and driver took approx 02 minutes and started arguing that I have given him 100/- rupees note. I keep big note at last and small notes in front while I had 03 notes of 500/-. I thought may be I have given 100 rupees note. I took that note back and given him another 500/- rupees note and strated to unload my luggage. Again the driver took time and again argued that I have given him 100 rupees note. It was frustrating. The driver seemed a bit drunk also.
Kindly remove such kind of people which can do any blunder for a small amount of money. I am regular customer of Uber lite and my history could be checked that I had never ever had any such or other kind of argued incidents in past.
Name of driver is showing dalip
Mene jaipur railway station se Chopra marriage garden ke liye uber, motor cycle book kiya tha raat ko 12 baje ke karib aap ke driver ne baat ki kaha jana h mene kaha karni palace ke pass wo bola 80 rupaye lagenge mene kaha me aapka regular costomer hu agar jyada paise loge to me aapka compelend karunga wo bola sasti kyu karte ho ola book karo jo karna h kar dena aapko jana h ya nahi jana mene kaha jo uber se aaya h 67 me to wahi dunga nahi to cencil kardo aur fir usne hi cencil kar di mene dusri uber book ki to mere ko hi 15 rupye extra dene ko uber ne bola Jabki mera koi galti hi nahi h
Driver not cancel ride
I HAD BOOKED A RIDE TODAY AT 4.20PM BUT DRIVER BUT DRIVER REFUSED TO COME AND CANCELLED THE TRIP
I pays to my driver but his behaviour was so bad an rood and his driving was unsafe and after completing ride I didn’t give you feedback & Complan but driver told lie to you and you charred me 60₹ wrongly
My that number is 9711837354
After that I never book the ride from that number so please solve the matter
I pays to my driver but his behaviour was so bad an rood and his driving was unsafe and after completing ride I didn’t give you feedback & Complan but driver told lie to you and you charred me 60₹ wrongly
My that number is 9711837354
After that I never book the ride from that number so please solve the matter
Earlier I thought that uber app is best and cheapest for cabs and daily going people but I was wrong the riders’s navigation and the driver’s navigation didn’t match sometimes the I got to know that I am being costed more than what I have booked because the driver takes a long root in greed of more money .
Sometimes I have booked a driver he is dropping someone then he neither recives my call and answer my messages nor he decline my ride due to WHICH I REACH LATE MANY TIMES AT MY DROPOFF LOCATION.😡😡😡😡😡😡😡😡
Driver took extra charges from me in his personal account
Maine rade kiya nahi mere pe 20 rupes pe karne ka opasan aa raha hai kyu
I m highly dissatisfied with uber and will delete app in near future
I left my phone in ubar on my last tripo on 5 sep evening. I have no access to a phone number or email as its all attached to a phone. my registered ubar email is chandis19772hotmail.com and the registered number is 0424641581.
my friend has been trying to contact you, i have filled an online phone and given alternatives to give the driver to contact me and they are going to india. some extremely stupid person keep from india call centre is sending messages over and over saying updates are sent to registered details. my phone and email are in my lost phone i cant access them in another was as my password for the email is also in the phone. I have explained this so many time for this stupid person to send me the same answer. my phone is about 600 dollars worth i am a regular customer and how hard it Is for this idiot to call the driver and give my alternative number and email which is 0409 864 136, robledger@hotmail.com
Last week I loss my phone on Uber cab then I Connect Uber Office in 08670185434 they Raised my Complaint and Finally I got my mobile phone📱 Thank you Uber Team
My name is Varsha
I need a Uber customer service number
I did not get Uber cab yesterday at Delhi airport i.e on 15/08/2021 but an amount already deducted through Paytm without any service.this has already brought to the notice Uber support team through email or Uber app.The said amount not yet been refunded.my mobile no.9958727979.
I need to talk Uber agent regarding my ride on 14/08/21.The driver left me I between the route and given me the reason that car is not starting when I left the car in a second he had ride the car in front of me kindly me the contact number of the concerned person of Uber to talk about the matter
I m shafque bin shami. Your uber taxi driver attitude and talking style is very bad and very agrassive I book uber cab from chandni market kolkata
Uber cab driver nave is Munna Yadav and cab no is -WB175818
And I tried to call customer care Kolkata team but all the no are switched off
Useless uber service it’s not safe now .ola
I have lost a bag in Uber cab and and it have some important information need a help in urgent basis
My contact no is 8375971331-7290857919
I booked one uber cab for Subhash Nagar. I received a call from drivermr. Manpreet Singh, vehicle no. DL 1Z B 9818 asking me the destination, he told me over mobile he do’nt go if the place is not of his choice. He sent me a message “kaha
jana he,” I typed my destination. He cabwas cancelledby h immediately.
Does Uber permmit such Nawab Drivers on its roll. If, so it is very disgusting. Why uber does not report such incidents to transport authority or police or file FIR against drivers.
Worst cab customer support there is no response about customer complaint
Dear Team,
I paid the amount(Rs 447) in cash to driver but rs 337 pending showing in uber app. Please check and resolve
Trip Date-16-7-21
Today I have booked Uber Auto. I have paid the amount of Rs. 52.50 in cash but the same amount also deducted in my account. Kindly reverse at the earliest.
Ride confirmed the BBC driver asked on message the drop off location and after getting drop off location he denied then I requested to cancel trip but he even don’t cancels trip. Driver name is Sher and vehicle no. is DL1RT8095 Maruti Suzuki WagonR. M. 9312680896
Ride confirmed the BBC driver asked on message the drop off location and after getting drop off location he denied then I requested to cancel trip but he even don’t cancels trip. Driver name is Sher and vehicle no. is DL1RT8095 Maruti Suzuki WagonR.
driver ki galti ki wajh sey muzje jayda fare show hua par maine utna he pay kiya jitna muzje show ho rha tha or driver nai collect cash nhi kiya isliye wo mere wallet mai show ho rha h driver he chutiya tha long route liya usne toh faltu paise kyu du mai. bc wallet shi kr do.
Very poor service, I have booked an ride yesterday reported an issue from the app, your driver has not turned up at my location, I have to follow again n again, 3 times by booking was canceled and now you are charging penalty to me, what type of service is this, no call back to reply to an customers, plus on my last 4 to 5 rides, while booking fare is different while reaching every time fare got increased, your driver is following your GPS location pls explain how fares is change, on my yesterday complain why no action is taken
Uber is having worst service ever…
My name is Deepa Sharma, I paid my full bill of Rs 752 but still being asked to pay Rs 339 more. The driver very cleverly did not deposit the full amount in the uber application and deposited only 413. Now when I am trying to talk to the driver he said complain to the police.
Driver name- Satbir
Phone number-09812576336
At the time of booking the amount is of Rs
193.00 but the time of drop the driver mobile show 527.00 and I have paid. Diff 334.00 should be refunded
Today on 13 of July 2021 I was booked uber bike from 8961447521 on 7.55 pm the driver name is abrar and the last four digits of bike is 3087…..i booked him for delivery the package ..he received the package but after that he cancelled the trip ….and I am waiting from 4 hours for his call…. What should I do now..kindly solve my issue…my email id is kavitadivya5324@gmail.com
My cab driver droped me on halfway, in middle of a highway that too at 10 pm. He miss behaved with me and started shouting at me. I felt very unsafe and it was a horrible experience. I want to file a complaint against him. Please guide how to do that.
Call me please
I booked uber on 10.07.2021 at 22.30 hrs. rider name send by uber after 10 minutes rider change but 2nd rider after 10 minutes change another rider but he also not arr. Due to above I booked auto to reach my home. Uber claim Rs. 45.85 as cancellation charges. It is highly objectionable. Due to riders negligence uber punish me. Therefore it is requested that cancellation charges may be refunded from 1st & 2nd riders of uber for their negligence. Thanks
Already amount paid to the driver again he reported that unpaid amount how is it possible to report once paid amount again y I have to pay
Please help me
Uber open nah I ho Raha h
I want you to call asap…u is Uber so irresponsible
I feel cheated using Uber …they are not taking any initiatives to help the customers.. Ive been charged extra.and want it to be refunded…I’ll make sure Uber pays for this…they are not bothered about it and I’ll make sure they take serious action on this…
This is really not done uber.
I hope u contact asap
I feel cheated using Uber …they are not taking any initiatives to help the customers..Ive been charged extra.and want it to be refunded…I’ll make sure Uber pays for this…they are not bothered about it and I’ll make sure they take serious action on this…
This is really not done uber
How to contact uber india..I had an issue and was tryong to reach them but there is no response
Pls call me ۔۔had an esseu
My ride issue app so rs.47.68 and ride ending rs.114 charge me please refund my extra money 66 rs.
Uber is becoming non-responsible
I have multiple issues with Uber. The drivers ask for location and they don’t turn up. When I am booking now there is an outstanding to be cleared.
Drivers are selective in many occasion, for which I am penalized. My number is 8452864487.can I expect a call from Uber?
At the time of booking the amount is of Rs
515.00 but the time of drop the driver mobile show 682.00 and I have paid. Diff 167.00 should be refunded
Plz tell me i have ride issu
My co. No 7503516695
Usually I m requesting uber cab .they take higher charge thn mentioned . Pls refund my charges . It’s from 8 to 9 trips . I m giving 100 to 120 rs extra . Pls refund .
My ride issue app so rs.406 and ride ending rs.1160 charge me please refund my extra money 754 rs.
I have an issue with my ride 28/06/2021 with Sarjeen
plzz contact me urgent no(8218749144)
sir
My car no wb41h 9440 .please open owner app. my phon no 9330453224
ashis bhattacherjee
sir
i am ashis bhattacherjee from kolkata my car attach with uber in 3 years but 7 days ago stop my owner app but no body help my . plz help me and open my app also join with uber app . plz help me . please solve the matter.
ashis bhattacherjee
9330453224
I have an issue with my ride on 22/06/21 with Mohd
Plzz contact me as soon as possible on 8218948670
I have an issue with my ride on 22/06/21 with Mohd
Plzz contact me as soon as possible
Bad experience wid uber today
I booked a cab from gurgaon toll to singhu border toll. The ride was confirmed & received a call from driver confirming that he is coming to pick me up.. After some time I got a message that driver has cancelled the trip make a fresh booking… While booking again i was asked to pay Rs. 60 as cancellation charges..
Why shud i pay when the driver himself cancelled the trip
Bad state of affairs..
Really disappointing
Give me your contacts numbers i talk him to. TS 11 UA 3775 Auto pick up late and tell him to worng loction booking.he was not finded the address.and Late pick up and 40rupess extra service charge.
Uber is chor ride
I have booked an auto on 21st for which I paid 300 rs in cash to the driver when Uber was showing 271. But it is showing in my app that I have 100 rs outstanding fee. Solve this issue ASAP.
Hi,
I have any issue with my Invoice Please contact me as soon as possible 7678165318
Not paid
I was completing the trip from ms ramaiah memorial Hospital to magadi road bangalore and I paid rs 150/- but driver mentioned they have paid the amount in uber record plz enquire and feedback me and driver name is srinivas
My contact no 7892737401
I have been charged for cancelled trip when no car was available please call back. None of your phone numbers seem to work.
I have booked a cab today from ramesh nagar to Karol Bagh . After completing the journey, the fare was showing 145 and the dri er took 300 rs from me. This kind of way is against customer right and against the company rule. So resolve the issue as soon.
Mobile 7903442605
Saale paisa khate hai,bhosdike uber company wale
Uber walo ki maa ka bhosda
Uber hi chor hai
My daughter left her lunch in cab n driver is not receiving the call..bad experience ..its not about a lunch ……just an experience that if the customer leave something by mistake he is never going to get it back .😒😒
Uber driver number send
Please uber driver contact number send
My Uber driver is refusing to switch on the ac saying that it’s not allowed as per procotol due to Covid 19
If that is so why are the other drivers switching the a c ?
Please clarify
My driver s name is Tarun
He is driving a Maruti Suzuki swift desire bearing number plate DL1ZD20
Uber is my Saman Chori please help
Booked a ride from Anand Vihar East Delhi to Sector 9 Rohini Delhi.
The first driver canceled the ride after enquiring from the destination and despite saying OK.
The second driver didn’t respond for 10 minutes and repeated attempts to contact him over phone took over 15 minutes to reach him but he too didn’t move for another 10 minutes. And after 10 minutes I got a message that the Driver canceled the trip. Too my surprise Uber not only let the Driver scot free but had charged me for the cancellation.
The whole episode not only wasted my precious time of 50 minutes, but was penalized by way of charging me the cancellation fee and let it’s drive scot free giving him another opportunity to harass someone else
I lost my thing in your uber . When I am calling drivers he is not receiving my cal .
I had a book Uber for package delivery.but Uber guy missed place the packet and now he said mail in Uber company.they will take care. I am your regular customer .but this time I had a very bad experience. Please resolve my issue asap. I have recorded call in which your uber guy admitted that he missed place the parcel . Cost of parcel is INR 1280.
please send me customer care number in noida
Uber drivers always take extra money…every time I paid extra cash you can check my past rides I report many times can you plzzz do something..
Uber k driver bhut jyada froud krte h. Or uber koi actions nhi le rha h. Mene 4/6/2021ko morning me sanganer se SMS hospital k pass jane k liye bike book ki thi. Or drop krne k baad mene driver ko Rs. 88 case de diya fir bhi next ride se phle unpaid dikha rha h. It’s very bad app.
Hi,
I got a ride today. I gave cash amount rs 500 but driver said he don’t have changed amount so he will take 500 rs and he said I will give.. But didn’t return my money and he is gone.,,, and he is spy, doing bad talks with and he will take wrong route..
Please return my money back or arrange a call back. please do on priority basis.
Please find my attached document.
Please return my money as soon as possible.
Thanks & Regards
Ankita Agarwal
Login kr rha hu lekin id password bhul gya hu registered number dal rha hu to already exists aa rha h plz help me about it
Sir mera name Ashok hai mene 1 Jun 2021 ko bike book ki DRM office se universal autofoundry vki Jaipur ke liye toh total bill 87. kuch rupay dikha raha tha par tumhare driver ne mere se jabrdasti 205 rupay le liye bola ki me nahi janta mere toh 205 rupay dikha rahe hai aap company me baat karlo toh me bola ki number dedo company ka wo bhi nahi diya bola ki Google pe search kar le please aap se request hai ki mere number par call kare 7240337138 o meri problem ko samjhe
Uner customer helpline number
[Masked].corporation Bank in problem to contact this customer care helpline numberBand kr dena es uber app ko 2 gnte se wait kr rha hu tumre chutiya driver cncl pr cncl kiye ja rhe h drive kyu khol kr bete ho ye….
Uper se cncl chrge or mere lgya h
Main apni ID bhul chuka hun kripya yah chalu kara dijiye customer care number abhi bhul gaya please chalu kara dijiye dhanyvad main bahut pareshan hun kripya meri help Karen aap
Due to lockdown I was using uber when I booked the ride fare was normal but when ride starts with otp charges 50/- extra they are very greedy people . Don’t want to use uber . Don’t know what they want only they want to charges extra money from every people that is why they are not giving any no. For cc support don’t want to use uber anymore
I have booked a taxi. But driver is not coming for half an hour and still he is at the spot i.e. 20 minutes away from me. Driver is regularly disconnecting my phone. And now if I cancel the ride This company will charge me in next trip as this has been happened earlier too. All numbers of uber are fake. This is a fraud company
सर मेरा नाम जितेंद्र सिंह है परसों ही मैंने उबर पटेल नगर से भुइया चौक के लिए गाड़ी बुक की थी HR 74 A 7677 यह उसका गाड़ी नंबर हैमैंने ड्राइवर से बोला मुझे 1 मिनट में किसी को सामान देकर वापस इसी गाड़ी से फिर द्वारे मुझे पटेल नगर जाना है जिसमें मेरा मात्र किराया बना था ₹214 ड्राइवर को मैंने पहले ₹500 एडवांस में दिए जब मैं वापस लौटा वहां पर वह बिल्कुल नहीं खड़ा था और मेरा वॉलेट भी और वॉलेट के अंदर केस 13000 ₹14000 लेकर जा चुका है आप से निवेदन है इस गाड़ी वाले का पता करके इस को कड़ी से कड़ी सजा दी जाए और मेरा सामान मुझे लौटाया जाए वहां से मुझे कितनी परेशानी में आना पड़ा उबर कंपनी वालों से निवेदन है कृपया करके मेरी हेल्प कीजिए और मेरी वेबसाइट भी ओपन नहीं हो रही है
Mere I’d pe 224 rs ki penelty kis baat ki answer me fast
Why you charged me 136 amount from my sb account.
I was ordered a ride but car was not come yesterday.but u charged me 136 amount from my bank account.
Pls clearfy as soon as possible.
Driver was very bad he was not come and he waited me around 1 hours.
So pls refund my 136 amount or else I will make a Fir against your company.
Need response from your side urgently.
Pooran Singh Shekhawat
8104647505
9414634021
singh_pooran2005@yahoo.co.in
pooranshekhawat60@gmail.com
Ye Company to fraud hai Ji iske Driver Ek no. Ke Kaamchor hai har baar duty deny karte hai. Jab inko kamaana hi nahi hai to kisliye is app par Driver bankar aisi taisi karwate hai aur ye Company in jaiso ka saath deti hai. Is co. Ka na to koi contact no. Hai complaint likhwaYe bhi to kahan.
1 tarikh se band Ho Gaya hai uska chalu kar do..8373985170
Yesterday i have booked uber car due to some problem I have cancelled my cab but the car driver demanded that he will put case he torcher me by doing lot of calls I have paid 700 rs is this the uber app this much of fake I have didn’t ride at all but he collected the 700 rs he name was K.vinay from warangal driver please take the serious action and refund my 700 rs as soon as possible
I am trying 9998393295 and 08081897190 for the past 2 days for clarification regarding Advance Ride Booking Status.
9998393295 got disconnected today 3rd May 2021, while 08081897190 was switched off from Yesterday 2nd May 2021.
Uber company has already set parameter for rating. User cannot give his comments while giving rating to a dvr. Pl give option. If car/auto engine make more noise, what rating should be given, pl add in format for rating.
Uber company has already set parameter for rating. User cannot give his comments while giving rating to a dvr. Pl give option. If car/auto engine make more noise, what rating should be given, pl add in format for rating.
This is not my fault. Why should I pay. Please cancel it.
This is not my fault. Why should I pay.
Sir, Uber is showing my pending payment of Rs. 294.76. I don’t know which date payment is Pending. Please help.
Sir ride accept kr lete h or gadi nhi aati h or last me mere ko cancel krni pdti or next ride pr extra charge lete h
This is not my fault. Why should I pay. Please cancel it
I have been charged double the amount than regular and usual on 20 April 2021. Illogical replies are being recieved when asked for refund. My number 8686919354.
General peak hours charges are Rs 575 and you have collected Rs 1096 for the same trip.
This is not good.
Kindly resolve this issue and refund excess collected amount immediately.
Can you call me, I have already pay give me driver no I want to talk to you and driver also it is not good, very unfair.
Dear Sir,
I would like to inform you that, I have already downloaded UBER app in my mobile phone reflecting the following reasons are :-
mobile No. already used.
Mob : 9873264250
9810753994
You are requested activate the above mentioned mobile nos for continue ride.
Rejimon PJ, Delhi
Sir last year Ola cab book cab not coming my place but money will be detucted from my account and help me sir
Total money is 400
Am unsatisfied with your drivers services whenever i booked any ride they always wanted to know where you have to go, if suppose they dont want to go there they cancelled the ride without any my permission it happen to yesterday also on 9th april 2021, kindly check my 2nd last ride that driver called and ask me the same question then i ask him are you coming, he said not coming and disconnected the call and cancel the ride, then again i have to wait for the 2nd driver for almost 15 minutes.
This is really bad service am the regular client i will not book any ride in future, will prefer ola or some other APP.
Sir here I want about my wallet detection amount of rs. 295 plese explain about this
Please my account activated 8209679955 please help me
Please, apply Uber customer career current contact number in online. I don’t found.
Sir my id can not open please sir cantact me
Please contact me on 9718751929. On my last trip from Gurgaon to Noida on 30-03-2021, i paid the full fare (Rs. 655) in cash to the driver named Mubeen. He was asking for Rs.120 extra as the toll paid by him. I denied saying that i will only pay what UBER is showing. Later when the cab left , I noticed that the app is showing that i hv pending amount against this trip (Rs. 305). It also shows that the driver reported the fare paid incomplete
This is an utter disappointment for me as i paid the full fare. I can’t book another cab unless i pay this pending amount as shown by the app.
I am helpless but to use another service.
Kindly look into the matter.
Please sent me customer care number in kolkata
My contact no 9899704843
This is about my last trip 26 rs is my cancellation charges 67 is my fare I paid all of them but its showing unpaid trip tried to contact customer care no response I have already paid of one tym plz resolve this issue am unable to use app its showing for payment 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Please contact me
8240000685
Today I am booking a cab and paid online but driver app not showing and driver charges extra cash amount so want my refund. Amount is 185
BIG RACKET GOING ON IN COIMBATORE WITH OLA AND UBER. THE DRIVER FIRST ACCEPTS THE BOOKING. SINCE HE DOES NOT KNOW THE AMOUNT, HE CALLS THE CUSTOMER AND ASKS, HOW MUCH MONEY IT SHOWED. ONCE WE SAY THE AMOUNT, HE DEMANDS 100 TO 200 RUPEES EXTRA. IF WE DECLINE, HE CANCELS THE RIDE SAYING HE TRAVELLED 7 KM AND COULD NOT FIND CUSTOMER. UBER THEN IMPOSES 50 RUPEE FINE ON CUSTOMER.
Mera bagg wapas kra do PLZZ wo leke bhaag gaya auto wala
Mene aaj Uber auto book kiya usme mera bag rah gaya koi bhi kisi tarah ki help nai mil rahi plzzz help meee
Very bad service
I had booked cab after waiting more than 1 hour nobody came during this hour they changed more than 10 Driver but any not came at last i have took an auto and complete my journey and uber fine me 50 rupees. Even any booking has not been canceled by me.
In my last trip on 28th Feb my fare was Rs.296. I paid Rs. 300/- by cash. Yet I am getting a notification that the fare was not paid at all. We have been using urber very often and have always paid in cash. Kindly resolve this issue at the earliest to enable me to book in future. Or else will have to quit your service completely. I am very disappointed with this kind of issue inspite of paying and using your services regularly.
In my last trip on 28th Feb my fare was Rs.296. I paid Rs. 300/- by cash. Yet I am getting a notification that the fare was not paid at all. We have been using urber very often and have always paid in cash. Kindly resolve this issue at the earliest to enable me to book in future. Or else will have to quit your service completely. I am very disappointed with this kind of issue inspite of paying and using your services regularly.
Uber is pathetic. First of all drivers will cancel the cab as they want to go on places of there choices.
And Drivers always gives statement of there choices. I have been told that can’t switch on AC as it is stopped and I am traveling in UBER continuously from 3days rest all were switching ON but this cab drivers I don’t know he said diesel ka bhav bhi bad gaya and all. What do I have to do with that I am paying full amount which uber is showing. So why this difference in between.This is my last drive with UBER I am uninstalling this app.
I booked a Uber cab at the Delhi Airprt on 24th January 2021. I was connected to a Driver. The Driver asked my destination. I said Sukhdev Vihar. He said I have left the Airport . CANCEL me and book another Cab. I did that and I was charged Rs. for Cancellation in the next ride.
Yesterday, 23rd March, I booked a cab at 6pm. I was connected to the Driver. It was a waiting time of 10 minutes. I waited. The Driver asked for my destination. I did not reply. After 8 minutes, I was connected to another driver, again the waiting time was 10 minutes. The second driver asked for my destination. I did not reply. After full 10 minutes I am connected to a 3rd Driver. Again my waiting time was 10 minutes. I had to waste, 25 minutes of my precious time. I cancelled the 3rd cab. I traveled by an Auto.
Shell we get carrier for luggage in uber XL towards T-3 from Shahdara
Your system is the worst, as before it is no longer recovering, the driver has no trouble
I need help for I m not use my uber driver aap so can you possible to get call me and get me help plzzzzzzzz sir…..
8003125438
I am unable to make a payment through any UPI
ದೊಡ್ಡ ಪ್ರಾಡ್ ಕಂಪನಿ uber ಟ್ಯಾಕ್ಸಿ ಹತ್ತೋವರೆಗೂ ಒಂದು ಚಾರ್ಜ್ ತೋರಿಸುತ್ತೆ ಮತ್ತೆ ಇಳಿಬೇಕಾದ್ರೆ ಬೇರೆ ಚಾರ್ಜ್ ಇದು ಹೇಗೆ ತಿಳಿಸಿ ದಯವಿಟ್ಟು ಸಹಕಾರ ನಗರ ಕೊಡುಗೆಹಳ್ಳಿ ಇಂದ BVK iyenger road ಗೆ 159ರೂ ತೋರಿಸಿತ್ತು ಆದ್ರೆ ಇಳಿಬೇಕಾದ್ರೆ 222.25 ರೂ ಡ್ರೈವರ್ ವಸೂಲಿ ಮಾಡವ್ರೆ ಇದು ಹೇಗೆ ಅಂತ ಹೇಳಿ
My driver asked for OTP.
But I am not receiving any OTP from Uber.
Today the driver cancelled my trip because of not received the OTP.
Mene faridabad ke liye cab book ki apke driver ne yeh keh kar booking cancel kardi ki mujhe wapisi ki booking nhi milti. cancel charge bhi me pay karu or extra charge bhi mujhe kya benefit hua. pls asnwer me
I am from Kolkata traveling on uber delhi, but driver did not put on air conditioner says it is stooped by company.
Very pathetic service in capital of india.
Please contact me 7355067779 (saniya)
Sir/Madam
I have been charged more than estimated fare of Rs.379 and the driver had asked me to pay Rs.411 and the fare increased due to wait time in traffic.
I had paid 420 in cash as my Paytm wallet had no funds.
I am wondering when I checked my app, the amount is still showing as outstanding …
Please can someone from customer care respond and close this asap.
Regards
Aparna
I have been charged more than estimated fare of Rs.379 and the driver had asked me to pay Rs.411 and the fare increased due to wait time in traffic.
I had paid 420 in cash as my Paytm wallet had no funds.
I am wondering when I checked my app, the amount is still showing as outstanding …
Please can someone from customer care respond and close this asap
Uber driver fraud with us. I already pay my past ride payment. But uber driver can’t success the payment. So now uber app again say…! I pay the money #again # why
MY MOB +91 7975613534
UNABLE TO LOGIN TO YOUR APP, PLEASE EXTEND SUPPORT
I have a login issue from last 15 days, later on I’m trying to connect with customer service however neither any contact number is working nor getting revert from email supportdelhi@uber.com
I have a login issue from last 15 days, later on I’m trying to connect with customer service however neither any contact number is working now getting revert from email supportdelhi@uber.com
Morning drive paid cash to driver but it is showing unpaid
I had booked the Rental today for 1.5 hrs, driver cancelled the ride when is just a Yard far from my eyrsight, now I am not able to book the fresh booking unless the payment of INR 25/-
I traveled 3km before boarding showing 67 RS . After ride completed there showing 1032 RS. It’s too worst.iam trying to contact customer service but they’re not responsing … My mobile number 8639808396
IT IS TO INFORM YOU ON 20.03.2021 AT 16.49 I TAKE RIDE FROM KAPOORTHALA TO 136/197 LT VED TIWARI LANE AND AFTER COMPLETION RIDE I HAD PAID COMPLETE AMOUNT MY AMOUNT WAS 40.27 AND I HAD PAID CASH RS 41,NOW A MESSAGE HAS BEEN DISPLAYED FROM YOUR PARTS BILL WAS UNPAID. IT IS REQUEST WITH YOU PLEASE RESOLVE THIS MATTER.
ANOOP KUMAR SHARMA
9792648744
Dear Concern person from Uber,
I am a regular user of Uber service in Delhi and in India. Recently I am unable to join uber app for booking a cab. Its state that my mobile number is used in some other place. My number is 9968301772 and my emal address is biswas_d61@rediffmail.com. please help me to activate my uber app. I forgot my password
Thanks
Uber is fraud..rs 89 is my ride fare after completing it shows 120 ….ola is better than uber..
Aap ka driver driver booking canceled karta hai to charge mera kya lag raha hai
Please answar me
A cab driver name Gaurav, threatened my friend to kidnap, and used abusive language, and called her a slut , nothing is safe I guess
I’ve lost my phone in a ride and unable to retrieve contact details of driver kindly look into the matter…
I am uber user with number 7588352160. Have paid extra 2000rs via phone pe to the driver yesterday in pune trip.
Trying to connect with customer service support but no luck.
Kindly refund my amount to the source.
meri booking conferm hai kya
sir morning me kitne baje aapki service start ho jati hai
My name is PALASH GAIN, I can’t login my account plz help me
Pls call him & suggest him
Regards
A K Verma
9891468906
m travelling now in uber cab ,driver tells he does not get the money for AC from Uber ,so he won’t switch on AC and Delhi is now prettty warm
My amount of rs 79.12 is not pending payment was made before leaving the cab.
Yesterday I travel from max hospital to Rani bagh by uber I paid cash rs.80.00 to driver,however he put a remark, the fare is pending I think it is by mistake .pls look into the matter.
Have cashout my wallet amount to my account but still not credited to my account still plz do check and call me 9886390581
Despite selecting a ride as cash only, your app defaults to card payment and shows the fare as unpaid. Happened twice in a row. Please call 9968292288 to help resolve the issue
Uber wale comment dekh rhe ho to call kr lena 9783300715…
Mera b issue hai
Kucch nahi fuddu bnate h sale uber wale ase hi inke driver hai
Hi mera nam man singh pal hai 9971873141 se mere I’d hai mai jab bhi go krta hu to nhi hota plzzz help me
They cheat customer by showing low fare at the time of booking and after we reach our destination they charged us more
Hi All, there is no contact number to reach UBER, we have to raise request/issue in the app only.
PLEASE DONT CALL ON THE PERSONAL PHONE NUMBERS OF THE PEOPLE WHO POSTED QUESTIONS…..SHRAVAN
i m feeling unsafe and angry with ur service i m from kolkata…kolkata customer care is switch of.. verry bad service i m in hospital my old dad going by uber and the driver is not peakuping the call.. and saying ther he cant hair.. from my opinio stop ur servicer and dont act like a verry good service provider.. the car nb is WB25k4398..maruti suzuki alto.. my father cant tolarate hit driver denied to provide ac.. and ra8 now he is not peakuping the call and onece he lied that he cant hair me.. is this ur fecilitis? i whould never like to use ur cabs.. m feeling insecure now i m going to calling my dad i wish he is safe.. verry poor service bad exprience.. u shoul highlight a headline u r not going to provide ac and security… stop cheating on us no one is fool.u should take it seriously…
all customer cares r unavailable at this time 12.44 afternoon😡😡 koi v pblm huyato aaplog responsible honge
Hi Team, need to report an issue, please call me at 9177666604.
Regards,
Shravan
Hi All, I am the customer and please don’t call to the above number. UBER doesn’t have any number to reach out to.
Team, please remove my number from above comments. People are mistakenly taking it has Uber customer care and calling me continuously.
Please remove my number at the earliest.
I have booked a vehicle from Cell No. 8341327514 on 06.03.2021 at 4:30pm. The total fare was 284.28 but the driver has collected 680/- towards the unsettled past uber trips. Can you please explain me how you have charged extra of Rs. 394.94. is it the cancellation charges or something. i have attached the bill for your ready reference.
please Clarify and return the amount of Rs. 394.94 immediately.
My driver left his helmet with me at the drop by mistake. Even I forgot, I tried to stop him by shouting but he didn’t hear me. Please somebody inform him to call me @ 7014126773 or somebody give me the driver’s number from my last trip of RS 188
My id and password tell me
Driver marked that fare not paid despite of getting extra cash payment of 16 rupees…. Please suggest what to do???
Driver marked that fare not paid despite of getting extra cash payment of 16 rupees…. Please suggest what to do??
I have a worst experience of Uber services. Once a driver took another rout so I was charged almost double fair, when I have complained through the app, I got the refund in the next ride, but again in the next ride I had to pay extra amount as fair which was refunded earlier. again I complained, again the same process. In a way Uber is fooling us in the name of refunds, they charge the refunds in next rides.
I have tried to contact the customer care unit, but no number given on the websites are working, not even the emails.
Sir/madem 11/3/21 mme 87 Rs ka amount remove kar dijiye kiyunki maine ride nahi kiya ttha mere app mme show kar raha hai maine Bahut wait kiya ttha kuchh driver cancelled kar diye tthe phir maine ola cab book kiya ttha thanks
Kamran 7895827470
May pl tell, how balance amount Rs. 240/- being shown as pending may be paid due to that further booking is restricted.
Highly irresponsible behavior UBER India. Making a patient with 3 attendees wait. The drivers kept on cancelling the rides even after reaching the premises just because they were asked to get their cab till the emergency gate. They kept on juggling the ride from on driver to other despite the fact that it was mentioned on call that we have a patient with us. Wonderful to hear how uber India is at the SERVICE OF PEOPLE and how much concerned are you of your riders. One driver was extremely rude and canceled the ride only at 2 mins of waiting.
Highly unprofessional UBER INDIA. Get some professionalism from kids of grade 5
trying to login my account cant login. support is pathetic just going round and round and no solution to it. no number to get in touch to them . no one bothers to call back
I have an issue regarding login. I don’t remember my login details and when I try to create another a/c it doesn’t allow me to. I need my a/c to be reset so that I may download my tax invoices to be claimed from my office.
I have written to Uber help but till date no one has bothered to call me or guide me to this.
Today I booked Uber cab at 7.30, it was showing 3 min. to reach.
driver called up at 7.34, n reached me at 7.48, n I had to reach at my destination as there was exam of my kids, we reached late and had to beg at the gate. Very pathetic. Tried to complain on their app but they don’t have option for complaining these kind of issue to avoid customers complain.
Please sir app ka app ein solid.nahi how rakha phone pr call me 9015144801
Drivers kept on canceling and wasted precious time. If u r unable to provide the service pls say so. Last ride driver Kanojia came to location at Kokilaben hospital and refused to pick us up. Looks like there is No point in being loyal to Uber anymore. Getting in touch with u is also not easy
need indian helpline number of uber for register a complain against the driver
On 13/3 /21 booked one can at rohini, cab number
Driver behavior very rude and said ac will not operate. Feeling unsafe, said better u cancel.
Then why INR 87/- I am going to pay.
Uber is preferred service provider for me , but not going to pay this dispute amount.
Dear when book cab
If it show 15 minute pick up than 5 minute before pick up time
Than suddenly your driver
Change, cab change, and again shows 20 minuts pick up
What is this rubbish
Who fool will wait 30,40 mi utefor a cab
My friend Mrs Neha Garani has left her Mobile phone in a cab while she travelled from SRJ Inn to SRINATH VATIKA RAJPUR, TRYED TO CONNECT UBER by her other No but failed to connect, please help me out to get her new mobile back.
Name Neha Garani
Uber Registered Mobile No
9933005304Alternate mobile no
9903057768Her Mail id is nehagarani69@gmail.comI don’t get codes for my ride
Today while travelling to office The driver off course refused to put the AC on and on top of that since his seat had the plastic cover ordered that I come to his window and pay him once the ride was over.
Really shocked to hear this!
I forget the password and can’t sign in. Call me 9874469521.
I was charged twice for my ride. I paid my driver in cash as I had opted for cash option. But I have still received payment request in my upi account. I tried calling the customer care number that shows up in Google search but says the number is unavailable. Have drooped mailed to n it says email id not monitored. Great service! Only reason I choose Uber is because I felt it’s better than all other service providers providing the same services in India. Atleast felt so till my last ride.
Can you explain what should be done when after booking driver do not respond your phone call and there is delay and delay and passenger is forced to cancel booking and look for alternative. Thete should be limit of waiting and there is no means to contact your office.
Good day team uber.
Actually my problem is that when I book the cab the drive had accepted but he did not come on time, when I call him he said I can’t come so far for pickup.
That’s fine he may not be able.
But when I asked him to cancel the ride he is saying I don’t want to cancel and I don’t want to come for pickup too.
Driver name :- amar Bahadur
Car name:- white maruti suzuki swift dzire.
No.:-WB04F9742
Place:- kolkata, Howrah.
Date:-11/03/2021
Give me a number I can call you to lodge a strong complaint.
I booked a Uber at 7:53 am today, at 8:11 I call driver he refuses to cancel or come.
He cancels it at 8:18 am nearly 25 mins after my booking. I can’t even complaint regarding him and Uber is now charging nearly double the fare I was booked at.
And you don’t even have a number where a customer can call you, or hide it so well in your website that no one can find it.
Completely unreliable this American / Dutch company
Dear Recevier,
I am shocked that without exchanged my ride pin driver started my trip, when the trip get started I was standing at the Arrival gate between pillar number 4 and 5 of T3 IGI Airport Delhi, and my driver told me that stay there I will come to pick you and suddenly the trip starts, and then again I asked driver he said in airport it starts without pin, he said wait 5 mins I will sanitize my car and will come, and dear recevier if you need to verify you can calculate the trip start and trip end time, the total time between pick up i.e., IGI T3 Airport Delhi to destination i.e., Sector 78, Noida, should be mimum 50 mins, but that trip got ended in 10-15mins only, how is it possible? Kindly look into this matter this is very serious, and more over it comes under fraud category.
My driver Ritesh (Hyundai Xcent) didn’t reached at my pickup point.please check it on the navigation map. He contect with me and promise me for 5 minutes. But I Wait for 15 to 20 minutes. After than one message appears on my phone fir calculation.Why I should pay him cancellation fee. It’s happening twice within one week (dated- 05-03-21 and 10-03-21) with this driver. Please review my cancellation fee. Thank You.
My Driver Ritesh didn’t reached at my pickup point. I called him & wait for 15 to 20 minutes.After that he started rejecting my calls. Why I should pay him this cancellation fee. It’s happen twice in this weak with this driver. Please review this cancellation fee….Thank You….
Do you have any Customer care number for solving an issue.
i have facing login problem & i send the screen shoot but no one helping my problem.
Thanks & regards
Rajiv Kumar
I am unable to sign in uber since I forgot my password. When I give forget password Option I am getting uber code even after typing that code I am unable to enter into uber.. I need help
It’s a worst cab in india. I was in train and me and my friend were alone in morning time. The train arrived at 4.30 in the morning . We booked uber for, 4 km ride but the driver charged rs 1020 instead if rs 20.
I Had a very bad experience with an uber driver he misbehaved and used abusive language. Have given a written complaint to uber but action has been taken so far. I recommend not to use Uber services.
Today, I booked uber for a ride from AWHO, CHI-2 to IGI airport terminal-3. My default payment in the app was paytm. There was a deduction of the amount of the trip (Rs. 588.05) from my paytm wallet. However, the driver said that he did not receive the amount and told me to pay the amount in cash. So, he was again paid in cash. The name of the driver is Vasim and the vehicle no. is DL1ZC5331 (Swift D-zire). So, I want the extra cash back in my wallet. Please do it as soon as possible.
Thank you
Today my daughter wanted to visit her friend who resides in peenya 3rd phase Bangalore we booked cab 4 times All this drivers asked for destination. We replied .Immediately one after one they called the trip. At one Gentlem men driver accepted.
Yesterday I booked an auto from
Today my daughter wanted to visit her friend who resides in peenya 3rd phase Bangalore we booked cab 4 times All this drivers asked for destination. We replied .Immediately one after one they called the trip. At one Gentlem men driver accepted. Yesterday I booked an auto from koramangala HDFC BANK ATM TO my house. To
T….
Yesterday I booked an auto from
Such a hilarous service, after booking confirmation the drivers cancel the ride this happened for 3 times continuously on different days and today the driver arrived at the pick up point after 18 minutes of waiting and then other customer went in the auto in fact I booked it and even the driver didn’t say anything and even didn’t wait till I speak to him ,it’s better to switch to ola then this
Very poor customer care service I am really disappointed with disgraceful service from multinational company
Today morning I booked auto for Urban Public Health Centre Choma as level crossing was closed for train crossing auto driver terminated our journey as it was prepaid and We had to walk over 300 meters to reach the destination.
This booking I got after three cancellations.
Then in afternoon I booked cab after waiting for 10 minutes cab driver cancelled it again it was booked and got after 15 minutes so much time is lost
Sir you have charged 81 rupees from jss public school to rotary mid Town academy. The price charged was 49 rupees. Please refund my 32 rupees else I may go for serious measures.
I m totally disappointed by your service
Today 3 uber drivers canceled my trip .
First each trip I had to wait 10 to 15 minutes. These drivers are asking the drop location and then canceling. U need to take action on such drivers. Uber cannot to dependent upon if if have to reach a destination on time.
I paid extra cash on uber auto today Adugodi police quarters to marathahalli bridge they take 188+188 two times extra plz help me
When I book auto it was showing 25 rs at the time of payment the auto driver show u have to pay 60 rs
N I paid it bt on the app ots showing unpaid what is this all
N I want my refund also
I booked an auto few minutes ago and it came on time but was standing quite far from my house and I booked it for my parents also the driver was way arrogant he kept arguing and didn’t come to the requested place. He even spoke very unpleasant words to me abused me and then canceled the trip. I’m very disappointed this was the first time something like that happened to me. I’m also trying to get customer care number to complain about that driver but uber facilities suck sorry to say that but it’s pathetic.
I booked an auto few minutes ago and it came on time but was standing quite far from my house and I booked it for my parents also the driver was way arrogant he kept arguing and didn’t come to the requested place. He even spoke very unpleasant words to me abused me and then canceled the trip. I’m very disappointed this was the first time something like that happened to me. I’m also trying to get customer care number to complain about that driver but uber facilities suck sorry to say that but it’s pathetic.
Very bad service drivers very rude even before booking the app keeps us waiting stating your drive is completing a trip near by without even giving an option for cancel
Very bad
some body driver
I am booking ride but drier not came
I am waiting one hour
But no body take care of responsibility
Unfortunately cab didn’t turned up following registration. When I called he asked for the destination but not turned up. Got a message and simultaneously saw a deduction from my Paytm account of Rs 20/-. Why it happened without my fault ?
I have changed my mob… N now I can’t able to reopen uber ap in my new mob.. with the same mob number n email I forgot my password… I used yr options I forgot password bt it’s not support to me… Plz help with the same number n email.. thank u.
I book an uber auto they acceped trip and then cancel the trip..it automatically search another driver he also canceled the trip..I took some other auto in the mean time they automatically searched another auto for me then I have to cancel it…the fined me 20 rs…it means if I opt for uber auto they can cancel it in my inconvenience but If i cancel, u will fine me…rubbish..
No contact no. Has been provided to talk with
I want to tell you that I had auto rikshow booked yesterday from my Uber register phone number 9016303798 at around 7.00pm but I forgot my phone in the same auto rickshaw.
I have paid in cash Rs 247.8 for the last trip but it is showing Rs 240.7 outstanding amount
I have paid in cash rs247.8 to the driver for the trip now it is showing 240.7 outstanding amount
Worst uber service ever…..It’s my first ride with kuber and it’s takes lots of money from me…
They told that you have a previous dues with under…And it’s my first ever ride with uber
Worst experience ever with uber
On 23.feb/21 after completing my trip i paid the showing amount in cash to driver. till date showing me due ammount.which to be paid.why?see the case.my trip amount was rs.251. immidietly clear this type of harassment to me.due to this i failed to book cab from Uber
Rs.15 previous due added but I never cancel Moto trip, in last Moto trip regularly new Moto number coming and they denied to go . Then why we bear
Today I HV booked from Howrah station to Rabindrapally Baguihati, Kolkata , At the time of booking amt showing Rs.227 , during journey also shown 227 but after destination showing 317 15 earlier additional without my fault and drv taken 327 + 80 for tool tax , amt not showing in uber invoice , kindly credit difference amt without any delay. This type of drv wasting your goodwill.
M Nishu and I booked a cab on 2/27/21 at 1pm and my fare is 231.I paid cash to the driver and now the app is showing that I didn’t paid for that trip .I tried to contact your help line center but m not able to connect u people.plz solve my problem
I have opted ptm option but fair amount is not being deducted from ptm account but regularly drivers are telling we got amount from ptm.Yesterday it showed insufficient balance for ride there is Rs 1054 balance in my account. I paid Rs500 to ptm It allowed me to ride.That 500 is not credited to ptm account and fair is also not debited to ptm. I wonder what has happened to ptm account. All other payments are reflected except uber payments
I have paid fully amount charges and gave tip to the driver too, but still the charges are showing outstanding that i haven’t paid the full amount. What is wrong with you guys, are these the services you are providing?
Car number DL1RT8508 .I BOOKED MY CAB by the name of Rajender singh he is dad . I CALL HIM . HE ASKED ME LOCATION TO REACT . I SAID UTTAMNAGAR . AND HE SAID to me CANCEL THE CAB M NOT COMMING . AFTER HE DIDN’T PICK CALL FROM MY SAME NUMBER .
I had booked a cab at 3.00 am in morning but I got a msg that driver cancelled your ride at 3 pm in after noon and now they are asking me to pay the cancellation fees. If your driver has cancelled my ride then why should I pay the cancellation fees.
My fare is Rs 226. I have paid to Google pay account rs.227. after 1 hours showing amount 408.
My trip already finished. Why charges extra cost. Why drivers cheated
Tushar devalekar
9867301779
In Chennai, driver charged us extra amount of 50% of indicated fare for switching on AC. He said that the drivers have represented to Uber Management and pending final decision, the driver asked us to pay extra for AC.
Vehicle No. TN32AQ3029
Driver Name – Murugavel J
Date of Trip – 01 Mar 21
From & To – VGP Shanthi Nagar, Pallikaranai to Chennai Airport
Trip I made on 29/12/2019. I paid them in cash and after complete 1 year it is showing pending. Nd today when I book a trip the driver takes both trip amount.
Booked an auto above number, the waiting time showed 4 minutes. But the driver didnt come. After 10 minutes he is not cancelling his trip also. Its a big priblem for when booking a uber cab when travelling with family and kids.
KL07CN7174
Bjajaj RE compact
Driver Name: Hafsal
On 18th.feb/21 after completing my trip i paid the showing amount in cash to dreiver. till date showing me due ammount.which to be paid.why?see the case.my trip amount was rs.201.immiduatly clear this type of harassment to me.due to this i failed to book cab from Uber.
I have booked an uber no.WB237300, Driver’s name DASHTATH.I have booked for salimpur cooprative from tiljala balika vidyalaya,after reaching at talbagan more which is only 700 meter distance from my pickup point the car brake down he claimed full fair,he also threeden me if I not pay full fair, I will not booked uber from the same mobile,why?
On 23rd Feb 2021 I booked cab from airport to my house (distance about 13-14 kms.) . Fare was shown as Rs. 320.00. However, when I reached destination. it showed bill of 1166.00 & the trip shown was totally different than actual. I was forced to pay 1166.00 in cash when distance covered was only 13 kms. This incident had happened a month back also but then I got refund. Pl check how can your system generate bill for route different than actual & overcharge 1166.00 against estimate of 320.00. This has shaken our confidence in ur system.. S. K. Agarwal (9312227701)
Worst uber service DL1RTB7443 (kamal sharma ) he almost reached my destination he called me up and asked where u are heading to i said noida he said mein nhi jaugaa i said cancel kro cab but he didn’t when I canceled 20 rupess has been dedicated from my account is this kind of service u are providing like seriously? U wasted my tym aur mere hi paise leliye it’s not a matter of rupess 20 but u have some sort of humanity
I booked an auto to purasaiwalkam from Anna nagar at 1:00 pm. Auto didn’t turn up. I tried calling him but he declined my call. Waited till 1:25 but I found the auto going 2.5 kms away from my location. So I reached my destination by another mode of transport. I didn’t cancel my call since I would be charged for no reason. But around 3 O clock while I was on my way back to my destination another auto from uber had been calling me for the one of booked at 1pm. As I couldn’t attend they had charged me ₹10 unnecessarily. I would not pay the amount since I’m not at fault anywhere. Kindly find out the driver who didn’t attend my call and deduct money from his account.
Uber company charged refund of Rs 279 extra from Refund my money then otherwise
On 25.2.2021 I rode uber twice WB19H8032 at 10.40 am driver santosh. His car was unclean moreover it is hot in Kolkata and his Air conditioning machine was not working. I paid Rs.250 from Tollygunjeto alipore police court.
In the afternoon I rode WB23E1487 at 1.51 p.m. driver avijit. Inspite of requesting he did not switch on the a.c and he said since Uber is taking 33% of the money and the cab fare is not increased by the company. He will not put the a.c. on.
But both the drivers didnt feel ashamed to take huge amount as fares.
I would like to have a circular from Uber if they have allowed the drivers to run their cars without a.c.
Can i cancel the trip if I am forced to ride a non ac Cab inspite of paying for comfort cars.
The trips were disgusting.
I am undergoing a trip from vijay colony phase 1 to daat kaali mandir at Saharanpur road,we are four in numbers me my wife and our old ages mother and father. We waited for this trip from approx 1hour even had a talk with driver when he was approaching to us, he enquired about fare but nothing said clearly about any types of fair micrepancies but after a long time when he came he refused to go to respective destination due to less fair and bla bla.. when we told him that whatever fair shown is shown by uber and not by us and we are waiting for so long then he responded in very harsh way which was below belt line. Anyhow when we told him to report to police on this matter then he agreed. Plse see this driver and do necessary disciplinary action against him.
Dvr name Kishore
Veh no UK07TB3173
Very worst experience
Lost my phone please contact me
I have a complaint regarding cab driver lost phone
The trip was taken from
House number 660,lane number 3, westend marg, saidulajab, saiyad ul ajaib extension, saket ,new delhi, new delhi 110030
To
Shop number 147, ground floor Mehrauli Gurgaon road, new manglapuri, manglapuri village, sultanpursultanpur, new delhi 110030, India
On date :- 25/02/2021
Time :- 17:47 ist
Price : 105.49
Cab : maruti suzuki Swift dezire
Driver name : mufid
Cab booked by : +91 99712 73712
Alternate number : 7011650001
I have travel from Gurgaon to Delhi and return journey on 20th January 2021.I have paid cash . Vehicle detail is UP13BT5980
DL1ZA2338
I need the invoice but the system doesnot show the travel history and invoice.
Please send my invoice of both journey of 20th January 2021.
Uber horrible experience. Booking Bangalore to Chennai Driver cancelled the trip without informing after knowing the drop place at Chennai
Other driver came upto the doorstep and refused to take saying that he doesn’t have papers and hence cannot go outside the state
I brought an aged person 85 yr old down to the ground floor with much difficulty.
Again to take her back to home
Why should you operate at all
Better Shut down the shop
Refund my Money
Worst experience ever with uber
I had booked a ride from IG Airport delhi to jasola at the fare of 508 INR
Still Have the screen shot
But had to pay 1539 INR
They are just looting us
There is no number to complain
Shame on you Uber
Mar account hag ho gya ha sir ma kya kru plese replay
These people have just lost it . Pathetic in service . I took a cab n just after getting in I got to know my meeting is cancelled so I just took u turn from same lane . I was not even in cab for more than 5mins but they charged me whole trip price .. like Uber u are stealing people’s money
I travel from ganeshguri, GUWAHATI to guwahati Airport in uper registration no AS01JC1184 and driver name is palash. I pay my total fare amount 679rupees. After some time I got a message that I have remaining balance to pay is 138 rupees. Please clear the issue as soon as possible
Whoever has been charged a disproportionately higher fare than the original fare, please email me at rsprodhdi@gmail.com. I am a lawyer, and am planning to file a writ petition against Uber.
On 21-02-21 I had booked taxi from Airport to Noida at the time of booking amount was Rs 788 & at the time of completion it was Rs 1835. I have been trying to connect them but it is of no use
I have booked old Delhi railway station to Vasant Kunj New Delhi, the fair was 596rs and I paid to Driver 600rs,but it is showing unpaid trip, asking 196rs for booking another ride, now I am not able to book any cab. there is not any complaint number. How to connect with uber?? Seriously I am very disappointed ☹️☹️
First it shown 141 fare…after completing the ride the fare was 624
Worst experience,,, I have travelled from IGI T3 to Delhi cantt Railway station,,,,The fare when i book was shown Rs258, but when i completed my journey it was showing Rs1322…….Now the app is not showing history for complaint, it shows no cellular connection,,,while i hv 3-4 mbps speed
I have paid money for the ride… And it is still showing unpaid ride, i have proof for that payment. and I’m not able to book the cab now.
Yesterday I booked the cab from terminal 3 delhi to Noida , fare was showing 1413 , when I reached home it ended by 3075 .
Almost double..
Seriously it ls a big issue and kindly refund my balance amount.
It is spoiling brand name of Uber, people will hesitate to book Uber from next time..
Hoping for your support.
Uber is very thief company
My account is automatically reset when i try to login in another phone…In my uber wallet account there was around 400 rs which now showing zero as account reset… i want my account and my money back
I traveled from delhi terminal-2 to shalimar bagh. The initial fair was around Rs. 400-500 but after completing the trip the fair was 1736.
I just traveled- 37 km aprox. However, in the bill its showing 120 km traveled in 40 min. Which is impossible.
I WANT REFUND.
I have. Paid nearly double payment to Uber auto please refund me Rs.51/_ as early as possible. Thanks
total I paid ₹800*
what the hell! why everyone is suffering from the same money issues here ..why? don’t you pay such amount or salary to your employees..why the used to take extra charges from riders..the same thing happened with me yesterday..I ride kamptee to nagpur and I already pay by card.but when I reached home the driver arrogantly refused the payment by saying the network issues ..and again charge the same amount 400rs..so total I paid 400rs…and I got deduction message late .he also took my number but didn’t call yet… don’t he has any insaaniyat…I even said bhiaya please charge 20 rs extra coz it was showing 420 you should not be in loss he said no I will adjust 10-20rs..ifi need I will call you back .then I share my number even .but he take 400 rs..hell pathetic experience any how I arranged 400rs.. extra…why should we use your service if your drivers doing this .I also use ola from past so many years but never experienced this.. plz refund my money back. otherwise I will removed your app from all my nearest one.coz I don’t want that they should also suffer this again
My sisters booked a cab from Terminal 3 to Sikandarpur the fare was 400 something later after the completing the ride it goes up to 1950, this is ridiculous. We want a refund.
I forgot my password and I’d
Yesterday i travelled from Vikas puri to peera garhi.when i book the cab it was showing rs 128 fare but at the end of the trip the amount was 405.i only covered 3km distance and in the uber app its showing wrong route . And that Rs. 405 also increased in the mean time of conversation and argument. I paid Rs. 477 but even though.. Driver didn’t drop me to the actual destination. Driver droped me.. 1 km earlier than my drop Point.
Please adjust my fare and refund my money as soon as possiblle.i tried message on support but no response
Kindly help me to refund my money
Yesterday i travelled from terminal 3 airport delhi to ashok vihar phase 3.when i book the cab it was showing rs 560₹ fare but at the end of the trip the amount was 2412₹ i only covered 28km distance and in the uber app its showing wrong route .
Please adjust my fare and refund my money as soon as possible.
i tried message on support but no response
Kindly help me to refund my money
Yesterday i travelled from terminal 3 airport delhi to ashok vihar phase 3.when i book the cab it was showing rs 560₹ fare but at the end of the trip the amount was 2412₹ i only covered 28km distance and in the uber app its showing wrong route .
Please adjust my fare and refund my money as soon as possiblle.
i tried message on support but no response
Kindly help me to refund my money
Good Evening,
This is to inform that I had a very bad experience by booking Uber Car. I had booked at 5.20 AM to get dropped to Airport. I got the Car booked and showing as 18 Minutes, 12 Kms away. It is ridiculous to connect so far. Then we cannot talk to the Driver. If I call the Driver 044-35279188 number, it shows as Number does not exist. We cannot talk to the Driver at all. Earlier the driver mobile number used to come, now it will not come at all.
At 5.50 AM, I was lucky to talk to Driver, but he could not reach my destination. It might have changed automatically. This is the second time it is happening like this. I was forced to cancel the trip for which Rs.80/- was charged. With no fault of mine, it has been charged.
Then again when I booked at 6.00 AM, it was showing as 12 minutes to reach.
We cannot it talk to the Driver.
Luckily I had done other arrangements and some how reached the Airport under tension.
This is one of the worst experience, I had in Uber Service. Please let me know who is the responsible person to speak and convey my problems faced and steps taken to rectify
Regards,
Manohar M R
9590281112
I took an uber car from delhi airport for AIIMS.It was showing 500 plus .
Reaching AIIMS ,i was given a receipt of Rs 1400 plus showing 67 kms distance on receipt. I had to pay the exorbitant amount as the driver would not accept the actual amount at which the car was booked.
OTP number is not displayed. So some drivers refuse to accept and some drivers accept by typing my last four digit mobile number. Kindly clarify.
OTP number is not displayed. So some drivers refuse to accept and some drivers accept by typing my last four digit. Kindly clarify.
Yesterday i travelled from terminal 3 airport delhi to sushant lok 2 sec 57 gurgaon.when i book the cab it was showing rs 797 fare but at the end of the trip the amount was 2831.i only covered 21km distance and in the uber app its showing wrong route .
Please adjust my fare and refund my money as soon as possiblle.i tried message on support but no response
Kindly help me to refund my money
I had completed a ride and paid by cash. Later i was trying to book a ride, hut couldn’t. I was told to complete the outstanding amount of the same. It has been an year, i am not able to pay , nor i am able to book a ride. HELP ASAP
I trip on 6-02-2021 with auto in Jaipur city. I paid driver in cash.but later driver complain I didn’t paid him.
Now , I have to pay extra for my next trip..it’s bad
I have an uber ID but I can’t attach y new driver as the office is closed in jamshedpur
Dont use UBER Cab… It is worst cab in the wold…. Even if cab driver is making mistake we have to pay for all
I was overcharged 620 instead of 400, kindly help to resolve the issue
Your app took wrong location and driver cancelled the trip.It was taken up by another driver who lifted phone but would not answer.And your app did not permit change saying out of location.
If your driver is not answering and your app does not permit me to give my location and after almost 25 minutes I had no option but to cancel..Unless you remove the cancellation charge I am not going to book your cab again
Actually the car was booked by my mobile on dated 17-01-2021.
I had a trip issue on dated 17-01-2021,: Actually one trip which was used by my relatives and paid by cash of RS 218/- on that day,but it is still reflecting on my mobile for payment, so therefore you r requested to Kindly look into the matter and resolve the issue ASAP…
Rider ne jo drop location dala waha rider ko maine drop kar diya,ab rider kahta hai,? Ye mera drop location nahi hai,or, rider location change bhi na kare,to driver jaane ko mana kare,to kya rider sefty incident ka complain karega,or Uber bina inquiry ke mera account deactivated kar deta hai,kya ye sahi hai.
I have forgot my ID and password please help me getting back to uber and I am trying this since a month as I was not in India for the last one year and again I want to drive please do the needful accordingly ASAP
Tell me why I should pay cancellation charges when you driver cancelled the trip in his own without contacting me??
My name is MANSOOR.ALI.M.A.
I made new account in UBER DRIVER app,just 20 days .my account activated ,but I can’t came in online,why I don’t know,kindly please check it and give me reply(humble request).
hello,
I was overcharged (Rs. 1299)for my last ride and I would like to get a refund. I don’t know how but a wrong drop location was given. But the ride would typically cost less than 100 rupees. Please do something about it.
Thank you
Hello Uber team
Can you tell me why I’ll pay cancelation charges. Your driver canceled the trip after pick me from my home and drop me on road side with my family.
I am harassed even you people people should pay me for this.
I want compensation
डायव्हर गाडी कँनसल करे तो कँनसलेशन फिस कस्टमर को क्यो लगाते हो
Had booked the car. Showing half an hour’s location. Once a call was received. Hours later, the phone did not come again.
And this 40 42 was charged Rs. What is this affair
I am lost my samsung mobile in uber auto. Trip date: 27/01/2021 Time‐ 4:35p.m. Please connect the driver immediately. Driver name ‐ SRINIVASAN, Licence no‐ TN05BP1283
IT was showing balance to be pay despite paid to driver of the auto rickshaw.. and difficult in booking Uber travels. please help us…
Plz call me 8460017657
Ahemdabad me night curfew me airport ke liye cab milenga
Will any representative will available to hear the Grivences of commuters?
No phone call available, if numbers are available, tried to contact. Numbers is not available. Even toll free numbers of Uber is available but getting it’s switch off.
What a disgusting service .I was travelling from indira gandhi terminal 3 to sarojini market . I booked a cab that time the fare of cab was showing 348.Driver name is sarvesh and cab no is HR55AE8864. At destination he showed us fare which was quite shocking 861. So please improve your nonsense service and refund my rest money.
What a disgusting service .I was travelling from indira gandhi terminal 3 to sarojini market . I booked a cab that time the fare of cab was showing 348.Driver name is sarvesh and cab no is HR55AE8864. At destination he showed us fare which was quite shocking 861. So please improve your nonsense service and refund my rest money.
Hi Sir/Ma’am,
I am sukrut bhide.with verified mobile.no:+91-9552304215, took ride from singhgad road.to baner on 10th January, since driver did not had his account linked to uber he asked me to pay via google pay to his no and now it is asking in uber app to pay to next driver
मै पिछले 1हप्ते से cab बुक नहीं हो रहा है बुक करते है 20रुपये चार्ज जमा करने के लिए लिकता है मै ptm या g pey नहीं चलता मै 20कैश दे दुगा plz सही करिये
I try many times upload driving license but error is need attention
what is the problem
Hello Sir,
My name is Nikhil and I am using the Uber App in the number ±91 8130533653. Today in the morning we took from Kangan heri Delhi to Vatika mother and child hospital sector 69 badshahpur and I paid Cash the Rupees 100 to the driver.
Now when I going to take another ride in Uber then It is showing it has not paid.
Could you please look into this matter and resolvr my issue as soon as possible
Hello Sir,
My name is Gourav and I am using the Uber App in the number ±91 8130533653. Today in the morning we took from Kangan heri Delhi to Vatika mother and child hospital sector 69 badshahpur and I paid Cash the Rupees 100 to the driver.
Now when I going to take another ride in Uber then It is showing it has not paid.
Could you please look into this matter and resolvr my issue as soon as possible
Hi Uber Team,
I’m Kunal Mallick, using this forum to report one horrible experience One of your drivers had cheated me by charging me extra. It was 15 th January when my old uncle took a ride from Bangalore Airport when he was visiting my home. Though my uncle booked the cab fromvhis mobile App I paid the due amount from my Google Pay Application. Then again the driver came back to my home and said there were some more amount he forgot to collect which he paid for the toll. He also said he didn’t receive the payment which I paid through Google Pay. I informed him that it is processing and he should receive that once completed. Then he insisted to pay that by cash. My mistake was being a gentleman I agreed for that and told him that if the transaction does not fail but goes through he will have to refund or pay back either in Google Pay or Phonepe, and he agreed. Now that amount is already credied from my account and till today your driver is not refunding my amount. His phone number is 9741757611 and his name is Madan. I repeat I paid the amount but my uncle took the ride. If someone can call me or email me also it will be great. This was a pathetic experience.
Ride booking problems please help me and call me
Driver named Naveen had charged us 300/- extra
He has mentioned that payment was done by cash which is wrong
I’ve paid by paytm account 816/- which was my uber ride cost later on after reaching the destination he asked me to pay 100/- extra for some MCD charges, I refused to pay because my uber ride didn’t asked me to pay 100/- extra
Then he started arguing with me which was very bad, I would have paid if he was correct but I said him that I’m not a first time user of uber, I regularly use uber I know it’s payment policy nd all
In the end I refused to pay ,so he said that he’s gonna complain on this.
Which is wrong, uber is asking me to pay 300/- extra .
I need a proper explanation on this @uber_india @uber support @uber help
I’m not gonna pay untill and unless I get proper details on this
Hello Sir,
My name is Gourav and I am using the Uber App in the number ±91 6291464602. Today in the morning we took from Airport T3 Delhi to Poland Embassy Delhi and I paid Cash the Rupees 320 to the driver.
Now when I going to take another ride in Uber then It is showing it has not paid.
Could you please look into this matter and resolvr my issue as soon as possible.
I already pay the amt , but still is not updated in your system that’s not my problem ,why should I pay again
Hello .. I am taking this forum to report an issue which repeatedly keeps happening. I booked a cab in the morning for Office. The driver immediately messaged me asking me the drop location and he cancelled the trip. This is highly an unexpected behaviour. It happens all the times . This behaviour is not appreciated at all. How can you afford to be late for your work ?? Then it took time to book another cab . It was really embarrassing. The driver’s name is Umesh and the cab details are MH12NB1732. Please look into this matter seriously and take some stringent action against the driver so that this never happens.
VERY POOR SERVICE TODAY PARISKAR TO MANEK chowk driver extra charge 36 rs and Today evening time dudheswar to khokhra drivet extra 32 rs charges this fault uber Show extra fair
Had a very bad experience, booked an uber from ahmedabad airport and the driver was asking extra 100 rupees. And he behaved very rudely with me. I wanted to register a complain against him. Please guide. This is not done
Today complete ride with uber amount 286 but after ride payment Direct David my Account 398 this is not ok
Your service is very bed .I have wait for cab approx 30 min .Your driver cancelled booking without information.today waste my time 45 min.this is very very bed seevie
Today complete ride with uber amount 533 but after ride payment 1567 this is not ok
Don’t use uber due to not properly costumer support
Mujhe uber se jo ummid nahi tha aaj wahi mere last booking me driver ne mere sath jo byavhar kiya hai wo bahut hi sarmnak hai next time sayad main ab uber ke booking se pahale kai baar vichar karunga.
Uber is a frud of me
Uber company is a bad company bec I am driver in mumbai approx 2.5 year’s work experience then the company several common Complan etc ac was not working in your cab — then the company was suspended me
Very bad company bec he not face the driver problem call and help me I am unemployed I have no earning sorce please help me on 9004806626
On 10th November at 00:52 AM, I booked an Uber CAB at Delhi International Airport Terminal 03 for going to my home address – Jeewan Nagar, New Delhi, Pin Code 110014 which is only of 22 km and fare was pre decided of Rs.429/- but after dropping by my Cab driver, he showed me that i have to pay Rs.1489/-
That is by mistake with the system as it is showing 89.99km and the trip completed in 36 minutes and vehicle average speed was 60km/hour.
Under the above scenario it is not possible to travel 89.99km in 36 minutes. I attached the maps and cab driver phone screenshot please see it.
I was not having any other option rather than to pay him the amount which is Rs.1060/- extra as it was at 02:00 AM in night.
Dear Sirs
I am in Delhi right now took 2 ride before with any problem, the one I booked from Clarks Inn hotel the driver turns up with a passenger in a cab yet I booked a solo cab travelling with my international flights bagged allowance. Now I cannot book an another cab due to this 20rs outstanding. that I Have to pay for some one else error. PLEASE rectify this so that I can use your services.
Thank you for your co-operation.
Best regards
pl call me in 8779083491 – i have an unresolved issue – nobody picks my complaint and responding
call urgently
Unfortunately, yesterday night, my purse was stolen by an uber driver driving the cab, MH04 HX 6049. Two of my mobile phones were in it and along with cash. Despite contacting the driver after the ride, I was dejected as the driver denied my purse was there in his cab. This is justice denied for me by Uber.
uber call centre no pl
Your phone number is unreachable all the time. I lost my phone in your cabs and still was unable to contact your freaking number. Worst!!!!
call me at 6306754153
please help me find out my phone left recently in auto no. 4804. plz this phn is imp
I used the cab paid by credit card Ride amount 184.00 card swiped 282.00 and next trip Rs 184.00 collected telling this is an old outstanding . to speak to customer care ,no numbers ,worst service and account maintenance
Uber Cab’s driver is very unprofessional.
A sum of Rs.298/- still not credited to my a/c pl. refer my mail dt. 18/1/18. pl. take action to adjust the same immediately.
Today I booked an Uber from sispal vihar, gurgaon to mukarba chowk. On the way I changed my destination to rohini. The charges shown we’re around 700/- . At the end of my journey there was a deduction of 1422/- and my destination shown was gazipur UP. This came s shocker . There is no way that we can talk to Uber officials to share our grievance.
Indu Paruthi
9811428795
iparuthi@gmail.com
Dear Sir,
Yesterday(30/11/2017) I took ride from Bengaluru Kempagowda Airport to CV raman Nagar. Cab booked through Uber zone airport at round 8.00 AM. He took my mobile no. and booked the cab. I didn’t get any message .The cab No. is KA01AG5184 and driver Phone No. is 9611188145. I need invoice for the trip under gone by me. I am unable find
this ride when I checked my rides.
Please forward the invoice to my mail id as mentioned below.
Regards,
C.Sankar Kumar
H.No. 17-1-382/V/1/79, Vysalinagar,
Near champapet,
Hyderabad 500079
Mobile No. 09440409343
mail id.: sansar1709@gmail.com.
I had an account in my phone but unfortunately that phone was picked up by someone.. so I took a duplicate sim of that number and a new phone..
Now I am trying to sign in in this new phone with that number but I have forgotten the password and now after following all the steps of “I forgot my password”, it is showing that “this number is already in use”.. So please help me what to do..
I was very disappointed as the driver cancelled the trip on his own even as I was waiting for him and UBER sent me a message charging me for cancellation.
hi , yeserday dated 11/12/2017 i book uber 6-6.16 pm.from tea traddittion c-scheme jaipur to varun path mansarover . i lost my samsung g7 mobile . my mobile no. is 9588834849 . today 12/12/2017 i go uber jaipur office but there they said ki we can’t give driver phone no. i tole him that driver name is jagdish prasad & car is RJ 14 1479 . pls. give me the driver no. but they said all thing is Bangalore control we can”t help pls. give me driver mobile no. for my email id jaishree_420@yahoo.com & inform my brother mobile 91 8005588328
thanks & regards
J
aishree
Hi team,
Its really disgusting uber goes worst day by day. Yesterday night at 12:45 i book cab and total payable amout was rs 73.60 and when i reached at my point driver take 2000rs note from me and after that he update end my trip.
I ask for remaining amount he said i don’t have change i ask to drive to wait for 5 minutes i will come with change of rs 2000 but he didn’t listen and was very unprofessional and rude at late night he abuse me and left from there with my 2000 rs note this is totally disgusting i never expected this from your side.
Now let me know the resolution asap otherwise i will put all this in social media and will esclate with higher authority.
My register number :8178157096
Regards
Imaad Bhat
Left iphone 6 in Uber Cab no.KA-05-AG-3354 driven by driver Ramesh yesterday at 11:30 a.m. KTried to call all listed numbers on Uber website. None went through.All ‘incorrect numbers’,Spoke to the driver who denied having seen it.”It was a share,so anybody could have taken it”,seemed to be his approach.Filed a police complaint.Can anyone help?Nisar Ahmed.Contact no:9620509505.
I have a terrible experience with Uber ride today with charge more than around double., when booked the cab it was estimated amount was Rs.245 & at the end of ride it has Rs.426.80 with stupid surgex1.7.I dont knew the distance surcarge & then again surcharge again around Rs.150. With same ride on ola in today moring charge around 225 only.
Also there has no customer care no. in india to direct call….its intentionally.
I will complaint consumer forum for the same.
Bhushan Meshram 9860910238
I have left very important documents in Cab yesterday and the cab was booked from Airport stand… pls help me at the earliest…
Hi, I want to get invoices of trips I made on 13.10.2017 and 24.10.2017. 9920521868
Hi, I made trips on 13.10.17 and 24.10.17 in Kolkata, india. My mobile no. is 9920521868. Can I get the invoices for these trips.
It was very very bad experience. Cab driver picked and dropped in way. Uber do not have any father or mother to complaint them. It is very very shameful that uber driver Mr. Ajay dropped in mid way and wrong receipt received at my email address. do some shame.
Correct dost
Why, I pay this amount twice for a trip. Plz first of all u verify which I told u. contact ur driver and ask them about what I say.
Sir, I have received 1 message, and that message showing 181 Rs. is balanced on me. When, I had paid this amount by hand on 24/09/2017 to Pawan (Tata Indica), No. MH. 49 F-1522, and driver Mob. No. is 9518912537. (Nagpur, Maharashtra, India), please clear my account immediately and send reply on my email-ID.
After having used your service without any problems, my last two experiences have been bad. At Mumbai airport you advertise that a ride on uber from the airport to the Gateway in Colaba costs only Rs 450. When I took it on October 30, my bill came to Rs 586. And the driver said that if I had taken the sea link it would have come to more. How come?
Then, on Nov. 2, I tried to get one of your cabs for a guest from my Bombay residence to the international airport. The cab could not find my place for almost half an hour, despite my cell saying that it would arrive in five minutes, so my guest was compelled to take a regular cab. Your cab eventually turned up at my place and the cab driver said very rudely that I would now have to pay extra for my next uber ride. Sure enough, when I tried to get another uber I was told on my cell phone that I would have to pay Rs 47.25 extra. What is going on?
Rahul Singh, writer and journalist
I have a terrible experience with Uber ride today with charge more than around double., when booked the cab it was estimated amount was Rs.245 & at the end of ride it has Rs.426.80 with stupid surgex1.7.I dont knew the distance surcarge & then again surcharge again around Rs.150. With same ride on ola in today moring charge around 225 only.
Also there has no customer care no. in india to direct call….its intentionally.
I will complaint consumer forum for the same.
Bhushan Meshram 9860910238
Rash Driving of UBER Taxi. Today Morning around 7.50 AM UBER Taxi No. MH 12 NB 5283 was Driving very rash on Paud Road, Pune. He wanted to overtake all the vehicles on Road even at a place like Service Road near Metro work. If no side is given then some how after overtaking he brings his vehicle speedily in front of other vehicles. This may cause accidents. If such irresponsible Drivers are in UBER, then rethink twice before using UBER services. Ramprasad
Uber is bloody cheat company. To invite customers they send promotional offers but when a person uses the service they do not honor that promotion offer and do not respond to complaint also. Latest they cheated me on the fare for my trip on 10 October 2017.
Dear Sir/Maam, I donot see any response from the customer care for the previous complain, so i dont think it is prudent for me to write anything. Since there is no other option to voice my complain, i am writing:
(a) Had booked a uber go but received uber ride.
(b) WIth Ladies and girl child , Canceled the ride
(c) There is no option to give reasons for cancellation.
(d) The pre paid facility has been blocked by uber.
Thank you, I am switching over to other rides, All the best.
My mail ID: mnsharan@rediffmail.com, ( Not expecting Reply)
I ordered for for cab and he came on the side of the and I requested to come to the side I was standing and he did come as I waited . Instead you charged rupees forty two which you want me to pay. Instead taking action against the driver you are asking me to pay which I will never as I never cancelled.please remove this amount so that I may continue ordering Uber.
Thanks
S.C.Seth
Mob.9810758565
I am receiving mails to vg6966@gmail.com, which is my personal e mail addressed to one Mr. Vikas Gupta which I am not. I am now realizing why my receipts for the rides undertaken by me are not received in my e mail. Please check up at your end and rectify the error.
V. Gopinath
Hi,
i booked uber cab today (6 sep 2017) at 11:05 AM IST from narayan singh circle to Saini colony, Ram nagar, Sodala. Driver name was Sarjeet, his contact no is +91 9116324699.
I call him to know when he will reach at my destination as i was in hurry to reach my office, he was not picking my call whenever i call him he cut the call. i tried him 8-10 time with different different time interval but he did not pick my call and cut my call every time. i tried with my other phone no but same result, did not pick my call. i wait for him from 11:05 AM to 11:30 AM and his location was just 3-4 minutes away from me as i saw in UBER app. Finally i decided to cancel the trip because i had to reach my office. As i cancel the trip Cancel charge message appeared on the screen. I cancelled that trip and booked new ride but after completing the trip cancelled fare was added in my current trip which was 52.50 INR.
i need my money back and wants some strict action against the driver.
i am sharing some screen shot of uber app which i took when i was waiting for the cab with time.
https://uploads.disquscdn.com/images/70fb1a851b16ff10ddd7e318bc32b745b7bb67e7e323315c5e90bc051421c72d.jpg
https://uploads.disquscdn.com/images/ac475935dcdf9fe7cdabf8ef89b41603c12573b017fb49916a905c2a935cd62c.jpg
https://uploads.disquscdn.com/images/8ec49a7d90936506fb15bc828e67020b5e1c942ea2710523f5d48461581fe1e5.jpg
I had booked Uber from GHPS india gate to Idgah Circle, driver is oncall (phone) but without picked he disconnected the phone very rudely, his behavior is also not upto the mark. I am saying him to आप but he replied तुम, it was very awkward to say like that. I got msg from Uber you have to pay 42 Rs, I don’t understand if your driver not picked us why customer suffer unnecessary. Uber is giving always best services to me and my family but this time I was shocked the behavior of Uber team drivers and backend also.
Not happy customer,
Viney
When I booked Uber before leaving my home today, it was showing can on 6 minutes distance. I reached my pick up point in 2 minutes and app was showing the cab at 15 minutes distance! Moreover, the cab was not even moving from it’s location as I could see on my mobile. I tried to call the driver but he did not attend the call. In 2 minutes other ride was made available but even with the second ride I had similar issue except the car driver attended my call. I requested him to cancel the ride since even he was not available in the time as was shown on mobile app. I was completely drenched in rain and was desperate to get the cab. Third ride was made available but was again available in 12 minutes time. I cancelled it. I don’t know whether I would be charged for cancelling the trips, app is not showing any cancellation charges. How to contact uber helpdesk or give complaint for redressal?
मैंने शिवाजी कॉलेज से पश्चिम विहार तक उबेर बुक की.५९ रूपए दिखाये गए.पहुँचने पर ड्राईवर ने १४३ रूपए कि मांग की.कारण बताएं.क्या आगे से आपकी सर्विस लेना बंद कर दें
Dear sir Yesterday I travelled from The Royals castle Amarprakash Thirumudivakkam to kallikuppam road Ambattur. Chennai. 53. You have debited Rs.97.37 after allowing promotion discount of Rs.50/=. I wish to inform you that you have wrongly calculated the amount since it it is normally fare comes to nearly Rs.320/= to Rs.350/=. I request you to kindly rework and the difference amount may be debited from my paytm account under intimation to me. S.Rengarajan.
i booked uberpool on 3rd aug 2017 and when i confirm my ride the amount showing Rs: 40/- but when i reached my destination after completing my ride the amount deducted from my paytm account Rs:220/- . now can you tell me why so much of difference is occurred.
my login id: 9735767748
Paid for Order UBER
Order #570095ae9cc731a7b66f40fab7b68a0
Paytm Cash Txn ID 131362964462017-08-03 04:24:36 PM
Rs 220.47
Hi .. i have booked a cab from my home to office and charges it was showing as Rs.107/- and after drive completed its showing as 214/-. now i got a message that last time driver cancelled the cab, so its not my fault .. i dont know y they are cheating like this and they dont have any complaint number or email id to register a complaint.. Uber company should stop cab business and start cheating business.. They think in Bangalore all are millionaires and no one will need any complaint no here.. Bleady uber i will never use it again and i will inform my colleagues and family too..
I charged Rs 63 without having the trip.
Useless uber site.
Don’t even had the customer care for India.
AM SRINIVAS GUPTA MY NO IS 9493076699 I INSTALLED UBER APP IN MY PHONE AND ALREADY USED BUT NOW THAT APP IS MISSINGLY DELETED NOW I INSTALLED AGAIN THAT APP BUT ITS SHOWING ERROR MESSAGES. WHAT CAN I DO
I traveled from my home to office for a wk same route, same time, same traffic, same distance. on 24.7 .17 the fare came 472 instead of around 350 .
Today ( 25.7.17) also traveled paid 308.75. when we send the msg it is only automated msg coming it is dynamic fare. But no one to answer how the dynamic fare is calculated or how they charged 472/ . even the driver on that day told this is high charge asked to lodge complaint. It seems uber is having only machine and not human touch. when I send the complaint to greivance mail id grievanceofficer_india@uber.com the reply came they can not accept msg. then why they have given in web site.
I think they are cheating the customers. If they continue like this they will have to close the show.
N.Ranganathan, 9444409601.
Am dinesh, am from iyyapanthangal. Past 10 days am travel your cab from iyyapanthangal to kandhansavadi. My pickup point is iyyapanthangal oil mill road, but your map taking SRMC as pickup point. I contact to driver and they will come and pickup me. Today also this is happening but Your cab driver spoke with me like i cheating him. Am so disappointed for your driver activity. Am not except this type of response from your side. Rectify this issue and brief your driver how to spoke with customers.
Driver name: Sekar, vehicle no: TN09CH0546. I want to talk customer service executive.
Regards,
M Dinesh,
8489687883, 8489685883.
After booking uber at 6 pm through my mobile no 8178202482 with driver Shivji but left my mobile and debit card in car. Request you to instruct driver tor eturn my card and mobile.
useless waste uber site and custmer service ill file an FIR on your site
for fooling people
I am incorrectly charged 52.50 rs for my trip that never started with Angad.
The driver did not come for pick up and he had started the trip even before arriving.
I had cancelled that trip and the fare was generated.I had then booked another cab with Shripad who took extra rupees of 52.50 over and above trip amount 116.34/-
Also I would like to bring to your notice that Uber driver Shripad was extremely unprofessional and rude and he took extra 52.50 rs over and above the trip.
When I said I will talk to customer care and will fix the additional charge 52.50 rs with them he followed me to my company and misbehaved.
I waited for half an hour to connect with customer care but none of them helped me in this regard.
This is a extremely sorry state of operations.
Same here.
Uber cabs charge extra. 2 times they cheat people. Uber cabs does not office and complaint number
As it is mentioned that the “need help” option in Uber App is the easiest way to get help from customer care. However this is not the case, they don’t even bother to reply or send you automated messages. The most useless place to make any complain and the email id mentioned above for Delhi is not supportive as it is always a delivery failure. There is no way you can access them and put forward your complain. I have a duplicate charge in the month of April 2017 and it has been 3 months to it that the same has not been processed. Even after sending all the relevant details, bank statements and what not; Uber customer support do not bother to revert back.
The most shameless and loathsome experience with Uber Customer Care !!!
Yesterday ( 26 June 2017 ) I booked a ride from Chandi Ghosh Road, Kudghat to my home. This was confirmed and the driver Arun was shown as being on the way. After some time, the Car was not showing any movement and suddenly it showed Cancelled. Shockingly, I was charged a Cancellation fee of Rs 60.00. Thankfully, this charge was later waived by Uber. But, this action of Driver was most surprising and shocking.
My purpose of this Post is to point out, that inspite of many attempts, I cannot establish any contact with the Driver or with Uber. I can only respond, if and when the Driver speaks on phone and then I can also phone him.
There seems to be some error, in the system, causing me unable to contact the Driver, after receiving Booking confirmation.And this causes lot of confusion and cancellation..
Kindly check the situation and make my app. duly activated to enable me make Calls as and when necessary.
Hi, Uber driver is rude arrogant and abusive. Today i booked uber, without customer permission he cancelled the booking & at pick up point he refused to go for this my family missed the train.
very very bad experience with uber driver. Don’t faith of uber driver.
Hi I booked for uber on 16 Jun from sector 15, gurgaon, the driver has not arrived saying i will come and without my knowledge he has started the trip and switch off his phone.
I want to refund my money and suspend the driver as soon as possible
Dear Uber,
I had a ride yesterday night (around 11:30 pm) with Uber. The experience was very bad and just thought to share with you.
I booked the cab at around 11:30. It showed me a 10 minute wait. The driver didn’t call. His details are as under:
Name: Azam
Cell no: 9050451953
Car no: HR registration ending with 0392 (i didn’t take down the number)
When I called him, he asked me where I wanted to go. When I told him that it’s Noida, he flatly said that he will not go to Noida. He asked me to CANCEL the trip and book again.
When I told him that I am not going to CANCEL the trip, he spoke rudely and disconnected the call. After few seconds I got a fresh message on my Uber app with a rescheduled car (Sheetla, UP16ET2540). I completed the journey with this car.
This mess caused a waiting of over 30 minutes in middle of night with my family (2 children included) on the road.
It’s very poor on Uber’s reputation that divers like Azam are employed who are RUDE and take selective rides.
Pl share what action Uber takes against such errant drivers and how a customer is compensated for this inconvenience?
Looking forward to hearing from your end.
There is an issue with your fare calculations on the IT Expressway OMR Road in Chennai. The one way toll charge is only Rs.25, whereas in all the rides that I take the toll is calculated at Rs.50. I’m suffering heavily because of this. I’ve raised many complaints but the issue is not getting resolved. You have to rectify the system issue. We cannot be forced to pay Rs.5 for toll when the actual toll collected by the Government is only Rs.25. This is completely unethical practice by Uber. Please refer my trips history in recent past and you will understand my issue. If you want to test your system please enter the following pick up point and destination: Pick up – L&T Eden Park, Siruseri Drop – RMZ Millennia Business Park, Perungudi Now the toll charg on this route is only Rs.25, whereas you’re system calculates this as Rs.50. This is not fair. This is extra money for you and your driver, by charging us extra. I understand that there may be no intention for uber to do this, however, this is happening unintentionally due to your system issue. The logic for calculating the toll charge needs to be corrected as soon as possible, otherwise regular customers like us will suffer.
very bad service, their driver first accept the trip and then do not turn up , c that too early morning leaving customer in pain and anger, uber has no sytem to chek on that. their diver only want airport trips and refuse incity trips in morning
Have a major problem with Uber. They are insisting I pay thru Paytm, where as I want to pay cash. Each time my booking gets rejected as I have cancelled my Paytm account. Can any one please help?
I was cheat by uber drive
Uber is becoming a big time thief now, posted my queries thrice but no response. Would suggest everyone not to use uber anymore.
Me too, had a major issue – Took uber share and end up paying all my uber wallet money. Unable to get UBER NUMBER. very bad. it is. Posted and still following my case – yet to reply or call back from uber.
booked uber in morning with a low fare after reaching on location driver take more than the original fare from my parents
Have worst experience with uber . Was charged almost 2.5times the original fare . Driver was rude arrogant and abusive. No action taken by uber inspite of lodging a complaint . No response from uber also. Customer care nos not working. Thinking of filing a police complaint . Request all of you to never use uber .
same here. very bad experience with uber driver.
SIR, I MUSHTAQ , MY SHOP LOCATED IN MUMBAI AT ANDHERI EAST , WESTERN EXPRESS HIGHWAY, NR BISLERI , THERE IS LOTS OF INQURIY FOR CAB BOOKING FOR UBER & OLA .SINCE I HAVE OLA CAB AGENT LOGIN BOOKING , SIR I ALSO WANT YOUR COMPANYS UBER CAB AGENT BOOKING LOGIN ,SINCE PASSENGER DEMANDS FOR UBER DUE TO AVERAGE FARE FOR TRAVELLING IN MUMBAI , SO HOW CAN I GET UBER LOGIN ID FOR BOOKING , WHOM TO CONTACT KINDLY GUIDE ME ,,,,,,,,,,,,,,,,,,WATING FOR YOUR REPLY
Uber drivers are rude and have a ‘I dont care’ attitude, uber support team also do not bother to respond to customer complaints, worst service provider
I had the same experience, the driver first asked my drop location took a pause (Maybe he was thinking a good reason to refuse the pickup) and said he was waiting for 5 minutes and could not wait any longer and drop the call, Alas!! I was getting late for the work and how is he saying that he was waiting for me while I hadn’t got any notification of his arrival at my location, I was the one waiting for him and even I was the one who called him to ask where he was?
Such a pathetic experience.
Dear Uber support staff,
you don’t have any customer support numbers and your customers are suffering to the worst. most of the cab drivers are indisciplined, witty, uncultured and don’t know how to behave with ladies. most of the time when trips are planned either you apply surge with no reason or once booked your drivers cancel the trip at the last moment, leaving us in chaos in last minute changes. again I faced problem when I booked a cab on Wednesday i.e 07/06/17 evening 17:50 p.m from sec 65 Noida to vaishali, which was cancelled by driver at 6:00 p.m. again I booked a cab for the same pickup at 18:03 p.m and after calling n confirming the ride with driver I started waiting for cab outside my office. though the cab driver insisted me to tell dropping location but I questioned him dat m I bound to give details of my drop. I was tracking him continuously on ph, and he continued lying about his location and when I got frustrated dat (his location of cab) was nearby my location, around 1 min far, then why again his location is showing 5 min away in next few moments. I enquired whether he is coming towards my location or going away? he started yelling furiously on me. sludging on me. I felt helpless as I didn’t have any option to speak or complaint against that uncultured driver. later after 25 min at 18:30 pm he cancelled my trip. And uber sent me a cancellation policy notification , deduction of 63 rs on my account. Why am I charged wrongfully when driver is cancelling the trip , what action you are going to take against your rude driver. can I receive any uber support numbers, where I can complaint? can my problem be solved by uber?
regards,
sonika
sonikagaur1980@gmail.com
One of the Worst Service. I booked a travel and the Driver did not pick my call. Hence, have to cancel my ride. But, phone APP says Rs.50 charged as cancellation fee on next ride. If that HAPPENS!!, i will uninstall the Uber APP from my mobile for sure. Better, I will use OLA which has good Customer support and will also prefer OLA to others.
Hi, I took my trip on Saturday (3rd June,2017) from My Home (in Kukatpally) to Manjeera Mall (Kukatpally). At the time of booking the amount shown me as rupees 123, however when i tried to pay the amount it is showing me rupees 902 for my trip. It looks my driver not used my trip for his personal purpose. Please help me to re calculate the fare and provide the exact amount for payment. I am a regular user in UBER, due to this i am unable to proceed with new cab booking.
You can track my booking. I used +91-9676966833 mobile number for booking, Booking date 3rd June, 2017 around 7;15 PM IST
i want to reconnect uber because i forgot my password please help me
MY DRIVER STOLE MY PHONE FROM ME AND I CAN’T CONTACT HIM PLEASE HELP BEFORE HE SELLS IT
i took a ride on 5/06/17 so i begged the driver to help me charge my
phone then after i paid the driver and came down i’m sure he noticed i
had forgotten it but then he didnt call me to return it…so when i
realised that my phone was missing i called my phone number but he had
switched it off………i tried tracking my phone it showed he switched off
few minutes after he left my house…..so pls help me contact him before
he sells my phone i’d be so grateful since you guys don’t have a
customer care number
This is to inform you that , not able to make payment with card
Request you to kindly guide us asap because we are regular user
IPS Bhatia
9810150717
Now the app also deleted from my mobile
Dear Sir/Madam,
We wish to inform you that, yesterday we had booked a ride at time slot 6.45PM -7.00 PM from K L Rao Nagar (near Vikas Nagar-B C Road) to Simachalam Railway station. Booked by mobile number 9493399763.
Before of arrived at our home ( for address purpose) he argument with my husband however my husband does not give any reply.
Our 10 year child want to sit in front sit , however driver ( Mr. Leela Prasad) advice us to take him back seat so we accept his advise.
After 5 km running of ride. 5 year and 10 kids are talking noise his asked to kept quit . So me and my sister angry to our child to shutdown their mouth.However driver start argument with me and my sister very badly and stop the car near BHPV and asked to us get down.
Since we are going to catch the train and this type of behavior of driver and drop us mid way is not the right. My sister request to driver we are late for catch the train please drop at station. But he was asked to us get do from his car.
We want to complain against them to Police station however we are late for catch the train and does not have full information of driver.
We are surprise, that today morning we had received call from Uber customer care that Mr. Leela Prasad complain against me.
We does not know from app we can load the complain. Otherwise we done the complain immediately.
Lot of time we take ride from uber and with same kids. Never any get problem.
Kindly request you look into matter and take a action against him so UBER name does not spoiled.
Thanking You,
Hi freinds,
This is the recent problem I have faced on Uber. I have made a ride in Uber and was charged to my PayTM for rs 516.10 thus completing my ride. After few days I wanted to make another booking and when I entered the details about the destination, before the confirmation, the app has deducted once again Rs516.10 under the same order no of Uber by just adding 2 after the previous order, while I have not made any new ride for that amount. The amount was again deducted from my PayTM.
I had taken up this issue with PayTM and they immediately confirmed that the issue was not with them as the same was charged by uber and if they refund it will show as credit in my PayTmA/c.
I have been sending messages to Uber for last 4 days and I have not heard anything from them. I have provided all the details of screen shots of PayTM and Uber and not heard anything from them.
Hopefully the issue will get resolved or else I am willing to take up this matter at all levels till it gets resolved.
Any of u had similar problems and if so pl respond.
Anirudh
I am writing this to report one of a very serious unethical practices that is being followed by Uber drivers here for which the passengers are having to pay. I am a regular customer of Uber and i had faced this issue earlier as well. I had booked an UBER cab under Uber Pass from opposite to city center 2 (My residence) to my Office which is at Unitech building. I had paid for the trip using paytm as it was an uber Pass the price was fixed with no surge price as INR 149. However after i had boarded off from the cab the driver didn’t end the trip instead went on further to a different place by onboarding some different passengers thus extending the trip in my name . As a result the trip fare increased to INR 463.84 and also with a surge price . The driver thus pockets the entire previously agreed fare with the new passenger whereas the newly created surged price gets charged under my name.
I want to escalate this to the highest levels of the Uber Management as i am extremely dissatisfied by this unethical practice which is being constantly ignored by UBER. I also demand the refund of the extra fare above what i had originally paid.I strongly urge the Uber to take some proactive steps in making sure that the drivers don’t take undue advantage for which the customers have to pay.
Regards
Onkar
8088108211
Uber is the most horrible taxi company!!! The drivers are absolutely unprofessional, rude and untrained!!! They have no training on customer service!!! Some of the drivers are even dangerous and bullies, no doubt there are so many rap cases in Uber!!! And if you need to speak to customer service team then you can’t because there is no customer support number and there is then it is not obvious, if you have any problems with the driver then there is no one to tell!!! I absolutely hate Uber and never riding again!!!
My numbers have been closed on your side, and Uber has the most messy service in Jaipur, why this ride looks like 0 / – rupees and drivers take 100 to 110 rupees, so I request you to all that Uber used Do not do
This is very bad app driver is not come & he says traffic on your route not come an co. will charged 70 Rs i am complaint but not action driver if any or payment refund i suggest to all not use in this co. app because unnecessary charged charges.
How to book uber service
I want receipt of Uber CAb used on 22/01/2017
Hi guys this uber app is a bastard app in India for sure. They don’t have any working customer care number. My app was getting crashed many times and finally one day it shown suspended account. No response for the complaint sent by mail also.
Please stop your bogus service here. Ola is the best.
I book a cap 30 min pass pick & drop is fine but driver charge ma 235 rs he say your booking is 2 time cansal but your driver cansal the call why I pay this charge pls help call 9872255552. 9915614444
HI,
PLEASE HELP ME, MY MOBILE IN YOUR UBER APPLICATION IS NOT WORK SO PLEASE HELP ME MY MOBILE NO.IS 8826429449
I cant forget my password.
Use other cab service bro. These uber is useless
Please note that i have a valid promotional coupon with 4 trips balance on my ID 9058027383 valid for NCR but i am not able to apply the same on fare estimated price. It is showing full charge amount of trip.
Yesterday i.e. on the 17th of May 2017,I book a cab from Uber, from my office (Jasola) to my place (Malviya Nagar), in Delhi. My fone was not charged so driver kept my fone on charge in the front seat. while getting down I left my fone in the cab itself. after 5 mins I realized my fone is in the cab only, since I didn’t have driver’s number so I called on my mobile from my landlord’s number, thinking if Driver will pick up I will co ordinate and take the from him. But Ddriver disconnected my call and then he put my fone on not rechable mode. then I tried to logged complain online. I have all the details in my mail, so there is a option where you can feed any mobile number and you will get a call from Uber, instatly. I did the same and incidently it get connected to the same driver. People sitting in the cab gave me Driver’s personal number i.e. 9717105292, his name is Ajay. when I asked him about my fone he is saying, Rite now I am in DhualaKuan, going to Rohini, you can pick your fone with me but I can’t tell you where I will placed and when. He is not giving any specific place neither he is willing to return my fone at my pick up or droppinf place, though I am willing to pay him for that.
I am workig with a Law firm, sO one of the Senior Counsel from Delhi High Court has called him and asked him to return my fone but still he is not willing to do that.
I am attaching the Invoice, which contains the entire details of my yesterday’s drive.
I am not able to attach any file….
Here’s the detail :
₹169.69
Thanks for choosing Uber, Prakriti
17 May 2017 | uberGO
17:00 | Rd Number 13A, Jasola, New Delhi, Delhi 110025, India
17:25 | L 1, Block K, Malviya Nagar, New Delhi, Delhi 110017, India
Picture of Ajay
You rode with Ajay
10.99
kilometers
00:23:57
Trip time
uberGO
Vehicle
Rate Your Driver
one star two stars three stars four stars five stars
Fares are inclusive of service tax and all other taxes applicable. Please download the tax invoice from the trip detail page for a full tax breakdown.
Your Fare
Trip Fare 169.69
Subtotal ₹169.69
Before Taxes 160.09
Service tax (5.6%) 8.96
Swachh Bharat Cess (0.2%) 0.32
Krishi Kalyan Cess (0.2%) 0.32
COLLECTED ₹169.69
Cash
I have been a customer of UBER for more than 2 years now. I was a very satisfied customer of UBER in Malaysia and Hyderabad. But now, in Bangalore, I am completely dissatisfied.
I was charged incorrectly and unethically. Every time there is a mistake by the driver of UBER and I cancel the trip to look for a new cab, I was charged Rs 45. Why do I need to pay you Rs. 45 for every cancellation when your driver is already on a trip and does not care to pick the phone. Even if they pick, why Should I wait for 20+ mins for a cab? The cabs are never on time and at times test our patience. The maps of Uber are not updated.
Apart from that, for a Rs 61 bill, I had to pay Rs. 181. Don’t you guys have the shame to charge and cheat your customers. Why is it that your app does not have the reasoning option like you have it in Malaysia? The driver says cancel the trip, I cancel it and I am charged Rs. 45. The unethical behavior and illegal way of billing for every cancellation due to the mistake of UBER is now forcing me to think again if I still need to use UBER.
Hello I was charged twice for my single ride fr my Paytm wallet I require a refund
I want to lodge a compain but could not found any site or complain no can anybody share the link
Send my travel receipt on my email I’d for 12/5/2017 journey in evening on my mail Id my Id is vibhorbhandari30@yahoo.com on urgent basis my driver name was mr janardhana naidu
Hi I booked uber from Navjivan soc, lamington road to basant talkies chembur(E), fare shown while booking was Rs. 256 and at the end of trip i was charged Rs.387 why so much difference this was never the case before, I had travelled to same destination couple of times and the fare was same as Rs.256.
would like to know why there was a difference.
Dear Uber customer care headoffice,
My name is Arshad I booked a car on April 30 @ 3.30pm via Uber app from my Indian mobile number +917550263383. Pickup location was potheys mambalam and drop location was Eastern Palace hotel mannadi. On our way we met with an accident where driver went out of control by pressing the exsalarater instead of the breaks. We my mum, my brother, my sister-in-law and my self were the pasangers in the car. Car driver suddenly went very fast breaking all safety barricades n fell down skipping one road, ” funny part is that the driver had given reports saying Tyre burst and went out of control, but the truth is driver pressed the exalarater instead of breaks” if Tyre burst vehicle would not go straight it should I have stopped or spinned around on road. My mother passed away in hospital after few hours,my brother had serious inguries on body, my sister-in-law had left shoulder fracture, right arm fracture,spine hairline fracture & she had her baby miscurag and i my self had left side full inguries including lungs.
My question is the Uber company knew that we met accident didn’t care to call us or visit us in ICU. I have planed to send official legal documents via my lawyer from Sri lanka to the uber company in India for my loses.
Since we are foreigners & tourist from Sri Lanka.
Dear executives,
My name is Ramendu Sinha, Guwahati, my mobile no. Is 8876040639. I am a regular rider of uber. But today right now I can not sign in with uber app. It shows that “something went wrong and please try again later”. I don’t know the reason please check the matter and rectify the same that I can sign in with uber.
Thankin you.
ple send my bill to my mail id
date 10/5/2017
Hi Team Uber,
My Name is Ravinder Sharma and i am your consumer whom only picked Uber for services always.
My registered mobile number is 8800534071 / 8800534737.
yesterday i booked a pool ride from sagar pur bas stand to narayna industrial area phase 1, the driver Mr. Ajay picked me well but he taken wrong route (he drive over the bridge beside he needs to take under the bridge)and dropped me at so far from my destination.
i am very upset to seen that kind of service from the company like Uber.
they way of driver been forced me to deport over there is too disgusting.
After That when i see in my phone about money usage it shown 202.99/- rs
but earlier when i booked the ride it only shown 49/- rs.
That`s mean you guys are took wrong way by your own and deport the client any where and after that you claimed 4 time extra amount from client ..is it fair?? ..
Now i am very disappointed and never again use the Uber for service. want my money back also.
Regards
Ravinder Sharma
+91 8800534071
Dear Uber pl come on board
Also they have no any customer care phone no so no one can call to them
I have booked ride before 12 hrs Fare Shown at the time of Booking 136-166 but charged 266/- is clearly cheating. Also I have lodge complaint trough mob app but still not respoded by Uber appx 20 hrs paased. Pl share this cheating story to each other so the can avoide this type of cheating ride
Uber is cheating
This is the fudu cab in India
Hi What is the process for Refund for the wrong trip being charged
Booking and cab attachments only !
Call 96 96 660 660
Booking an Uber just got easier!
Get an AC car at your doorstep. Call 096 96 660 660 & request a ride anytime between 7 AM-11 PM.
For India only!
Why account block by uber..??
My account block
Dear sir,
Today airport pickup Mr.Rajesh driver on me .Very good approach on correct time reached and kindly hour of driver I did not give star ratting on the time very busy .So please give five star ratting on Mr.Rajesh I than must be ,That person Madurai king of driving…
Regards
K.Rajasekar kothairaman?*****
I took a ride from thane to khar road no.3 on 30.04.2017. I paid my fair rupees 381.82 through paytm. Driver named anil on duty declined such payments and collected the cash Rs. 394. Later on received the receipt of money paid to uber through paytm. That how I have been cheated by uber and diver anil. After that I have spoken to anil to refund my money, but he disconnects my phone frequently. I feel I have been cheated by uber and Anil. I am thinking to file a police case against uber and anil for such cheating.
Share Additional Details : I have already registered this complain with uber online and waiting for the reply. If I will not get my money back I will use all social and legal platforms to expose the secret of “Uber Kuber ho gaya”, wrongly quoted by our dear prime minister.
96 96 660 660 its call center number of uber
Even I faced same problem which sheela antony faced,on thursday evening tht is on 4 may evening I booked cab from NTI colony after 15 min driver cancelled the booking,again I booked same thing happened,yesterday I booked cab from orion mall,whn I gt receipt at the end of my trip it was showing 100/- as previous balance,tht means becoz uber driver cancelled the trip n we hv to pay the fine.This is happening fr d fourth time.This jz disgusting.In ola only if we cancel the trip we hv to pay fine of 25/-,n not their driver cancels d triple want u people to pay me bk my 200/-,otherwise am going to consumer court
I want to change uber payment option from paytm wallet to cash, pls assist me.
Recently i am facing lot of issues with Uber…I want a call from Customer care….urgent
I booked Uber cab on 01.05.2017 Mr.Moorthy pick up is very very good and for drop i booked after my shopping 1st driver VENKATESH he dont know the place he cancelled n he went but (Charged Rs.50/-) 2nd driver NARESH KUMAR came n he cancelled n he went but (Charged Rs. 50/-) 3rd driver VADIVELU came from vadapalani to St Thomas Mount but he charged 442/- i dont know y very worst service in my life no customer care no, no helpline no etc…. kindly contact me thru mail.
Dear Uber Management,
On 2 May 2017 at about 12.36 AM (00.36 am) my son had booked a uber cab for me from IGI Airport Delhi Terminal-1 to Vasundhra-3, Gardenia Glamour-II, Ghaziabad.
A cab with registration No.HR 56B 9632 Maruti Suzuki Wagor R driven by ROHTAS picked me up from Terminal-1 at about 12.59 AM (00.59 am) and dropped me at Gardenia Glamour-II at about 01.44 AM on 2 May 2017. On completion of journey I asked Driver about the charges. After closing the App he asked for Rs.699/-. I paid him cash Rs.700/-.(500+100+50+50 Notes) at about 01.46 AM and the driver left the venue.
Immediately my son told me that he has already paid the fare through Paytm App. My son called the Driver ROHTAS on his mobile but he did not picked up the phone, though he was aware that he has collected the fare twice, once through Paytm and second time through cash.
Under the above circumstances I request that the FARE PAID THROUGH PAYTM WALLET BY MY SON, MAY PLEASE BE REFUNDED TO PAYTM WALLET.
The DRIVER ROHTAS MAY ALSO PLEASE BE REPRIMANDED / PUNISHED FOR CHEATING AND ALSO NOT RESPONDING TO THE CALLS OF CUSTOMER AND HURTING THE BUSINESS IMAGE OF THE UBER.
Hello Uber. Today afternoon I had booked a cab (user id – dajmera@yahoo.com) from Kalpataru Gardens to Jacob circle. The driver Shiv Kumar started the pool trip without picking me up.and when I tried to call him he did not answer my phone calls (tried calling him 5 times he intentionally did not pick up. I have complaint to uber about this but no response recd from uber support also. Very unprofessional behaviour, didnt expect such behaviour from Uber Also i was charged for this trip.Very unhappy with this unprofessional behavior. Would like to know what action you have taken with the driver shiv kumar for this incident. If no satisfactory answer is recd i will switch from to OLA.
I booked a cab today and called up driver to tell him the way to avoid inconvenience
Driver took a wrong turn and then denied the pick .
When I tried cancelling the trip I had to pay the penalty.
Why should I pay the penalty.
While cancellations you should ask for the reasons of cancellation.
Ola is much better than you guys.
Hi,
I booked Uber cab today evening from Palace grounds at around 6.20pm. The assigned driver (forgot his name, but have his phone no: 8892871174)made me wait for more than 40 mns and atlast said he is still away and couldnot make it. I told him to cancel if he couldnot make it, but then he said he don’t have an option. I said, it is his problem and i dont want to cancel it. Later after 10 mins, when i opened the Uber app, it was cancelled automatically, but then for my next immediate trip (on the same day), i was charged 50 Rs more from my actual fair. I was very unhappy about it. Because without my fault i was over charged and the current driver said i had a balance from the previous ride. Why is this happening? when the Driver is not able to make it, why the customer should be charged? I tried to reach customer care, but whatever number mentioned in Google doesnot work. Its a very bad Uber service. How can i get back my amount (charged extra)? If you need more details…pls call me back at 8971475666.
HI,
Yesterday my wife traveled by Uber Cab in Pune. As her mobile was totally discharged, she used charger of the cab to charge mobile battery. Unfortunately while getting down, she left her mobile in the cab itself. After calling to customer care immediately, customer care dint share the driver contact details. This is very weird of Uber Cab. They do not share the contact details of driver even after requesting them.
Later on some how we managed to get the drivers number, but when we called the driver, he refused about having the mobile in his cab.
Please suggest and help us to get the mobile.
I have driver details – Navaz Driver – 7507107576
I am very unhappy that Uber do not share the contact details of driver. I dont think travelling with Uber is safe, as they are not sharing contact details of driver. Secondly, OLA is very best, wherein you can track every acting of cab, and you have all details of driver on ur mobile and email.
Please Respond, if you can help me out in this situation.
Suntosh
8793365322
You need to lodge a complaint as uber is not taking any such actions on these sick drivers. I really hate it
Today I booked a uber for Delhi Airport when I called my driver Mr. Arshad he is saying I have reached the destination but he reached a wrong destination and speaking very rude. When I requested him that you are near to our location of max 5min. Still he refused to come over and disconnected my call. I tried calling him many times but he didn’t responded. Again I booked a uber for pick up, driver Mr. Krishna said the same. When I’m booking with my exact location how can they go to some other place and speaking non sense with customers. Again I cancelled the booking and booked a uber again driver Arshad came when I booked. He don’t even have manners to speak and disconnecting calls every time. Finally I decided not to take uber again. Also uber company should have to take immediate action about drivers who is behaving very rude and lying with customers. I have wasted 1hr with these stupid drivers and got delayed to my flight. I will not support uber again in my life.
Uber does not give the ph number and the mails given are useless as it does not get deliver . I eel uber shd call me at 9848097400 to know the shortcomings
I have been following up with Uber customer service for almost 3 days and still I don’t have resolution. Someone amended my uber account and because of that multiple a/c are created and because of that I am not receiving ride receipts for past 3 days.
Uber has such a ridiculous customer service center that they know the problem but it seems that they don’t want to resolve it. Every time request is handled by different person and they keep asking same information. I doubt whether they are bothered looking at chain of communication.
If this is the service that they are going to provide then I am sure they will loose lot of business & I am not sure if any action will be taken on this as well
i have wrongly charged for my morning trip. according to uperpool it suppose to be 29 rs but i have charged for 193 rs.
please share the direct contact no for uber. resolve this issue please.
pl call me nd short out the problem 9310494237
hello
I have availed Uber today from Bandra east to Thakur Vlllage.
My Uber wallet has over Rs. 2000/ but I was asked to pay in cash by driver? Why should I have your payment wallet? & If I have money in your wallet, how do I use this money? How can I get this money back.
Secondly, your driver demanded and took Rs. 281.00 whereas the actual fare was only Rs.221.00. How do I get the extra collected back.
Please respond.
Dr. AB Bahuguna
9869069266
PLEASE CALL ME AND SHORT OUT MY PROBLEM
9998145461
HI,
PLEASE HELP ME, MY MOBILE IN YOUR UBER APPLICATION IS NOT WORK SO PLEASE HELP ME MY MOBILE NO.IS 9998145461
hello
pl send my payment invoice for latest 3 ride
i have one issue for payment related
dear team hello
I had booked a cab for my old parents from Vikroli to kalyan today at 4.20 pm who were going home after consulting an orthopedic doctor at Godrej hospital since my mother has a major slip disc problem Nd not able to sit for a long time. The Driver took them out of the route to fill CNG first at Vikroli syn, Since there was a queue he then took them on their route to kongaon Nd almost after 3/4 th journey he again went to a gas station Nd was waiting fr more than 45 minutes. Finally fed up of waiting they had to take another local cab Nd go home. The journey which takes an hour took about 2 hrs nd they were forced to abort their journey. This is sheer unprofessionalism. Highly disappointed
Day before yesterday I was cheated by uber I was in Jaipur and hired a uber taxi for durgapura bus stop the fare was shown 41rs in uber app but later the driver changed the route and for such the fare was increased to rs 175
yesterday I had bad experience, I booked ride from Ernakulum civil station,
Kerala and was waiting for 20 minutes to get the cab(instead of 6 minutes as informed), contact no. could not get connected ,he did not contacted me, after 20 minutes I took an auto and reached destination. Now it is informed about imposing penalty on me…Why the cab driver could not locate me?
On 15th April, 2017, I tried to book UBER cab from airport. The app was not working and an UBER support personnel helped in booking a cab. He was in UBER uniform and he told me that I will have to make a cash payment.
On reaching destination, the driver told me that apart from the ride fare of Rs. 862, I have to also pay 600 rupees since that is ‘Rider’s outstanding balance’. I do not have any outstanding balance in my Uber app and have been frequently using this app with paytm payments.
I had to pay 1462 rupees for my ride from airport to Sarjapur Junction.
. I was with my mother at the airport that day struggling for UBER cab. My mother was on wheelchair support and the flight staff had dropped her at uber zone, but I never knew we will have to wait for more than half hour for the cab. It was difficult for me to opt for another cab service then because wheel chair was already gone. Internet was working on my cell, only uber app was not working.
I suspect I have paid the outstanding for the UBER support staff member who booked the ride for me. And the driver did not allow me to get down from the cab without paying the entire amount.
The complaint I raised from UBER app was put to completed status without actual resolution of the issue. I was told they are not able to find the trip. Even I am not able to find trip in my uber app since it was not booked via my app. But the booking sms was sent to my mobile and it was an Uber support personnel who did the booking! Uber support should check with their uber staff who was present at the airport that day and request them and the drivers to not cheat riders like me.
Yesterday I had book uber pool for Mahim Mumbai and driver cancelled cancelled my booking and they have charged me Rs. 60 on my return booking. ,and nobody is telling me how to get my money back.
Today morning I have booked cab in uber ahmedabad the ride estimate rate was rs. 50 but the driver charged me rs. 188 this is ridiculous services uber is providing. There is no customer care service available for Passenger, this is literally a big loot by uber. I would like to. Rate uber as negative rating. It’s better to use ola at least the say upfront their high rates. I wish reliance may start their cab services in ahmedabad asap, so such loot may get out of India. Uber is pathetic service provider, dear friends place stop using uber cab services as we are sending our currency out our nation, it’s better to use ndian taxi or auto rickshaw.
Had a very unpleasant experience with uber today.DL1RTB5449.Booked a cab from F/9 overseas apartment sector 50 Noida to sector 40 Noida which is hardly 3 km distance.The rate shown bfr booking the cab was Rs 17( discount applied) .Driver that picked my call said he was in Sec41 n will take 5 -7mins to reach.However he took almost 20 mins to reach the pickup locn.I had booked this cab from another location fr my mother. Finally on reaching the drop locn he asked my mother fr Rs 100.When she refused to give n said that bfr booking rate shown WS Rs 17, driver said he’ll charge frm uber itself. Now,finally once I checked the mail it showed that driver had started the trip frm Sector 41 itself frm whr he had begun for pickup.Distance shown in mail is 9.7 km.Moreover,I had choosen cash payment n Rs 50 has been deducted from my Paytm account wdout my permission.This is absolutely not acceptable. Pls take this driver to task n refund my Rs 50.I’m ready to pay my original fare which was Rs 17 or so.
Had been using Uber more than Ola but I would like to share this experience:
On 26th March 2017, I booked an Uber from Guwahati to NEHU Campus, Shillong for 7.30am the next day ie. 27.03.17 as I had an urgent meeting. It was confirmed.
On 27.03.17 the Alto cab came 15 minutes late! I boarded with my luggage and and after about a 100 metres or so the driver( I forgot his name but his Phone no:80304 59002) asked for my destination which he didn’t quite know. He asked me if North Eastern Hill University was in Khanapara! When I said Shillong, he told me that he did not have a permit for Shillong!
And there I was dropped on the main road— as it is I was running short of time . Then he asked me for Rs. 45/- as cancellation charge which I did not pay as I had to board an autorickshaw and rush to the taxi Line in Paltan Bazar for a cab.
Why was he sent if he did not have a Shillong Permit?
I Dr. naresh took ride today in hyd. the first booked drivercancelled the booking for? reason.I got message the same to book again. I booked n had ride from pamdaraonagar to care hospital nampally. during ride I GOT THE MESSAGE THAT Ihave to pay the dues of rs.106 for? cancellation. I told the same to driver that I am not going to pay the so called dues. After reaching destination driver demands and rude to me and he spoke to help official who refused to speak to me. It looks to me like organised unfriendly and money making illegally service. Ipledged not to encourage these services. Here after Iwillnot ride uber. It spoiled my day.
I had used an OLa trip on 12.02.2017 for going to Somaiya Ayurvihar Campus , Sion West, in the morning. The driver was Shri Krishna. and vehicle was Maruti Suzuki, Swift Desire. When I reached the destination, he told me that his system is not working and he can-not see whether the payment has been made or not. I told him that I will make him the payment of INR 285.21 by cash so that no confusion remains.
However, on 07.04.2017, when I tried to book a cab for Kokilaben Hospital from my residence, I was informed that INR 285.21 is pending as the payment of the ride dated 12.02.2017 could not materialise. As there is no customer care number available for India, I had no option but to stop my booking process. My request is to bar Shri Krishna from Uber and correct the outstanding amount against my name.
I had a balance of Rs 324 few days balance in the uber wallet now i find there is zero balance .
Pathetic service seriously, uber disabled my account, I have taken many rides on uber and all of a sudden they have disabled. Sent so many emails but no use. Moreover I’m not able to login any account in my device.
Same here. Really got fedup from them.
I am from Bangalore I had very bad experience last week used uber through the app but i have been getting a message which appears is we cannot reach our network and not even confirmed the destination. Today noon booked uber they charge me extra i asked driver while going i booked through ola this was the amount for this why so much then he said your previous outstanding not evening confirmed my booking.
though driver mistake they are debiting to us this is not at all acceptable after booking will get the driver contact no when we call them they say i am on traffic will reach only after 1 hour then he say if you cannot wait then you cancel it if they cannot reach in time that their risk why we have to loose our money uber cheating people like anything.
Uber customer care no’s are not working.Its Very c Class Serveis Experience with uber
I am Rahul Sharma i feel very bad experience uber Cab’s
For a emergency i was booked uber taxi. Ask to come and pickup me @Time on 1:30 PM Badarpur, Delhi. But the driver upto 1:45:00PM not reached my pickup location. So Finally i was ..i canceled uber taxi. Bt Next Day evening i booked uber they charging previous day charge also. What a great service uber. & this Not Frist Time , I have same Problem’s 3 to 4 time Geeting Same Problam with Uber Cab’s.the Driver Charge extra amount.
Same case happend with me also
This my 1 & lost..hereafter ill never choose uber service.
I am jeyamurugan …. i feel very bad experience last Saturday…..
For a emergency i was booked uber taxi. Ask to come and pickup me @9pm sowripalayam pirivu Coimbatore. But the driver upto 9.20pm not reached my pickup location. Finally i was missed my bus…..i canceled uber taxi. Bt today morning i booked uber they charging previous day charge also. What a great service uber. Finally got a punishment from uber. But the driver did mistake u leave it na??? I have a call summery hoe many times i called him
Driver number 9786246028
I am Chennai 15 march mepz to iyyapanthangal amount is 210 and same route and same distance 29 march 2017 amount will be charge 323 this amount including 50 rs. offer I am very confusing, I am not satisfied with uber
I have been trying to book uber through the app but the same is not going through and every time I have been getting a message which says that the request has been failed or the other message which appears is we cannot reach our network right now, please check your connection. There is no issue with my connection as all other applications are working fine. Request for a urgent help on this issue.
Dear Sir,
I traveled by Uber Taxi Yesterday evening,ie on 26-03-2017.
I booked taxi . Name of the driver Tinku.
He came to me. He was not in dress so he told me that he will leave me out side the
Ajmeri Gate railway station, he can’t enter the railway station Ajmeri Gate.
So,I had to book another Uber Taxi. Name of the driver-Mujib.
I got late because of you people’s problem. Later I came to know you charged from me Rs.
63,60/- as fine. Fare was Rs.-152,46/-. Mujib took from me Rs 220/- as a fare from Janak Puri address to Railway Station Ajmeri Gate. He did not return me any money.
I started searching your phone numbers to talk but could not find. I have come to
Lucknow.Beauty of yours is you can’t be contacted easily.
Kindly provide me your office adress of Lucknow & phone numbers so that I can meet your
officials early possible to get my money back. Thus you cheated me.
Phone number from which I booked the Taxi -7007798970.
Waiting for your early reply.
Sincerely,
Sunil Kumar,
Advocate High Court.
Dear Uber,
I booked a uber cab for my brother this morning around 8 am. Travel pick up from prakruti pearl chs, opp Bayer house Hiranandani Estate to Simple Logic It, laxmi nagar ghatkopar 400075. He unfortunately left his phone in the cab. No 9930596981. We called up but phone is switched off. Kindly help. I dont remember my password so cant retrieve my details. Kindly help is there any no where I cud call.
Thank you,
shazia
Is it something new that Uber has started? my friend just booked an uber with the following details:
From: Mazgaon
To: Maitri Park
Driver: Huzaifa
Licence plate: MH01CR2292
Arrival time: 7:36am
Cost: 216.75
I have a snapshot of the same as she could not write to you’ll.
The driver has the audacity to tell her that first he will go to fill gas and then take her to her destination. He asked her to cancel the ride then but he refused and asked her to cancel. Which means Uber would then charge her for cancellation.
Normally people just let it go, cancel and book another ride as they don’t want to go through the headache of writing a complaint.
Please note Uber that some of your drivers are letting you down… Social media can easily dent your image.
Suggest you do not charge my friend for the inconvenience caused by your driver.
Uber does have some nice drivers too but some should be pulled up for their acts.
Have not mentioned my friends mobile number for certain reasons. Please contact me for further details.
Regards,
Andrew D’Sylva
9820729650
Dear Sir ,
I can’t book uber cab because got massage of payment issue of below details.
Also check attached error massage for your reference.
user id – drmore27@gmail.com
Mobile 9321390183
Date : 20/03/2017
Uber: Uber X
Payment 999.47
Time 19:07
Kindly note payment done for same in cash on same day.
Please verify with your uber driver.
Regards
i left my mobile in uber cab
NO.9769624629
Santosh Bhosle
hi,
this is mukesh tripathi,
i have go from Vejalpur, Ahmedabad to Kalupur Railway Station as on 16.03.2017 on 7.40pm by your vehicle no. GJ 01 ET 2953 Rahul ( Maruti Suzuki Switch – Dzire), you have sms for Rs. 100/- but driver has taken Rs. 203/- (it is very wrong and disputable matter).
please do needful action ASAP and finalized this matter. if required, you can talk with me on 9825017855.
I am a regular user of Uber Cabs and located in Mumbai. Uber provides some promotional codes for discounting the fare. I have tried this many a time and eventhough the code is applied while booking the fare is not getting discounted. Please let me know if anybody else has a similar experience. Also very recently Uber has started charging cancellation charges if the booking is cancelled and this amount gets added on to the fare of your next trip. No other aggregator does this.
i left my mobile in uber cab
A friend booked an uber for me after a get together we had at his place. Unfortunately he put the destination that was a two stops before my actual stop. When the driver arrived, I told him so, and he was extremely rude and said that I had to change it as per policy.. I had to make multiple calls to my friend to get the destination changed which was done. He then stopped at a petrol bunk which I disapproved of since I was travelling alone and it was way past midnight . He then started arguing and now told me that he was cancelling the bookin and also insisted that I get off… though I refused and stood my ground, it was a very scary feeling. I am disgruntled and appalled at his behaviour . I felt extremely helpless as I wasn’t the one who booked the cab and there was nothing I cud do about the trip .. it was a 45 min torture trip.
bullshitttttttt i had a very worst incident with uber some times back they charged me more than my fare .u all r the cheated person n dont worry i will make a complaint to consumer court it s not about the over exceed its about u all make me fool…
hi this is nitya sharma from sec-9 ghansoli,navi mumbai..i wanna say that i booked the taxi on 21 feb from ghansoli to airport i got the fare on my cell one approx 362 and when reach there they said 702 …is this a way to make a business …..
u all r the beggar n just a start business for borrow the money from us………..beggars people…8286348008
Hi,
On 18th Feb afternoon I booked Uber Go from Narasimha nagar to KSR function hall Sitammadhara,vizag which is nearly 2 to 3 kilometers.But I got 500 rupees bill.I am not new customer to Uber.I booked nearly 7 times during 17th,18th and 19th.Everytime it went fine.Only for trip with driver name Lakshmana Rao I got issue.For 2 to 3 kilometers,its very bad to charge 500.Might be some issue with app or network.Please look into this
Hi m Bhushan Kukde Maine Uber pool book Kiya tha to mara charge tha 148ru per mujhe drop Karne ke samay mera charge tha 215 ru app log chitting karte ho.. mujhe Iska javab do
on 22.01.17 i travelled from Yapral (Secuunderabad) to Kacheguda (Hyd) As per receipt confirmed by the dvr i paid Rs. 447/- Howeer after some I received a mail stating that rs. 149/- s to be collected after a discoun. Till date no communication about refund.Pl. take action to refund the excess amount charged’
Account nahi khul raha he
hello ,
The driver took 300 rs as for my ride as he said his system was not working.Then the actual price of the ride was 195rs…Please arrange a refund
Hello Mr. UBER, please help me. i lost my mobile phone in uber cab. My register mobile no. 8681888865. My Name Dharani dharan.R. Last ride kannabiran koil street, pallavaram to nallathabi road, H L coloney, Pammal. 30mins before i ride. Please help me
I had incorrectly been charged for cancellation 3 times which I never did.every time after the ride the driver asked for additional amount which I had to give bcoz it displayed on screen but I never cancelled any ride…also Every time I kept myself ready for the ride n never made the person stand waiting…
For same journey by ola I was charged nearly 30% less n also no hidden charges.very miserable Uber rides.
Today morning my family booked UBER GO from Navi Mumbai to Vile Parle and the estimate fare was Rs 438 / – and on reaching the destination they were charged Rs 1010/- the driver – Mr Kunal ( 816 975 2205 ) he has no clue on this … what this fare ???? Kindly arrange the refund back … Regards Avinash Mishra ( 9820304371)
customer care no’s are not working plz update…asap
Hi
Hi,
This is regarding my trip with Uber today.
I have left my phone behind in the cab.
The driver took my call to my phoen first time. I have asked himto treturn my phone asap.
He said he will. But now, I am not able to contact him nor is he picking up my phone call to my phone.
Kindly help. It is urgent.
I would like to get back my phone as I am traveling today evening
Thanks
Regards
Nandini
Dear Concerns
I have not received the invoice for the trip on dated 11/02/2017 at 11:09AM. from GGC Club, Mira road to SIDHIVINAYAK Mandir, prabhadevi. But still I am not received the bill.
Driver Name : Abrar
driver Mobile no 9766790050.
problem is that in my profile only my mobile no -9004654778, is updated, my email id is not yet updated Email ID- ajantadilip12@gmail.com please update my email id and send my bill for above trip.
Please do the needful.
Regards
Dilip Shinde
Dear Concerns
I have not received the invoice for the trip on dated 10/02/2017 at 1:06PM. from Mathura Road Delhi to Honda Siel Power product ltd sec-41 greater Noida. But still I am not received the bill.
Driver Name : Barun
Mobile no 9871285855 mail id rajsingh64@gmail.com
Please do the needful.
regards
raj singh
i wish join uber business, can u explain detail or please send customer care number
Today 9th Feb 2017, for going at around 7 km distance I use Uber app. This app did not show me 3 options of Uber Car for its size. It only show me option of Uber hire. Due to urgency of going, I selected that option. After 7 km distance I got a Bill of Rs.500/- though Vehicle Swift Dzire MH12KN2707_HIR. This is cheating to me for a short distance
Today 8th Feb 2017 I traveled in UberGO Vehicle from Abul Fazl Enclave, Jamia Nagar New Delhi to Vikas Marg Upadhyay Block, Shakarpur, New Delhi. and Vikas Marg Upadhyay Block, Shakarpur, New Delhi to Abul Fazl Enclave, Jamia Nagar New Delhi.
Both time I was over billed. i.e Toll, surcharge and Fee amount rupees 200.00 added respectively in our bills,
And pls send your India customer care number
I hope i will get reply soon
I wanted to bring it to your kind notice very strongly that this is the second time I travelled via UBER and found that, I was over billed. Today I booked ride from Hyatt Regency Delhi to Gurgaon Sector 43 at 13.58 via Hyundai Xcent driver name was Vijay. During booking the estimate was shown around Rs 204/- whereas final billing was over Rs 435/-, which is out of scope. This is second time I travelling via Uber the same happened earlier also, I travelled more than 500 times via OLA which i believe is 500 times better than UBER.
An embarrassing experience with UBER
Dear Uber,
I hv taken an Uber ride yesterday on 5th February at 8.46pm,
Maruthi Suzuki wagon R with driver Md Najir from st Antony Road Vakola,
santacruz, mumbai to Lourdes villa trimurthy marg Mulund west, mumbai.
The bill for this ride was Rs.285.71.I paid in cash Rs.285.71 to driver
Md Najir. Driver did not issue any receipts to me for this paymwent. I
am trying to book an uber ride today but my account is showing an
outstanding balance of Rs.285.71. Which is not right. Please settle this
issue.
I am not able to book a Uber ride now. Please clear my last cash payment in your records.
Regards
xxxx
Cell..9821161391(mumbai)
You had mention wrong toll free number.. no proper contact no on sites… i required help to ask about the payment while riding …not able to contact so i need to pay 2 times for that ride..
I was waiting one hours airport Ahmedabad driver rude behiver and not pickup call or not come pick it’s vary much harassment I’ll not prefer Uber
uber toll free number, please
In India uber business model is really pathetic I don’t know how they are surviving in the market
Hi r8 now I took ride uber and driver refused to pay toll tax I don’t know which type of driver and what is the process of associate with uber driver how could mistake you like that is it fair that customer will pay toll tax
Hi
Today I booked Uber cab in Hyderabad and The charge would be in Rs.64 in that I have get Rs.50 off for that ride. but The Driver showed me wrong bill and asked me Rs.110 and I paid him Rs.110, 1hour later i have received e-bill as Rs.64 and Rs.50 off after deduction bill has Rs.14.
Name: Venkat Reddymalla
My contact no:9036437985.
Hi I had taken a cab today from koramangala to Lavelle Road at 11:07 and once we reached the destination in about 5 mins I realised my watch was missing and that I had forgotten it in the cab . I called the cab driver immediately and he said he has it safe with him and that he was already headed for another pick up so will hand it over to me in the evening . I have been calling him all day ever since that conversation and he is avoiding my calls and no one from your team is helping me at all even though I have written to you guys. Please get in touch with me ASAP
Name : Vishvan Saran
Contact number: 988336381/9886520914
Hi
Cn you pls reset my account as i unable to login all my account.
Login id – 9148760728/ 8904728360/ 9738509246/
and pls call to my number 914876072
Uber driver called me and cancelled the trip. Then why should customer pay the cancellation charge of rs 60.
Did you get refund or any response?
I had experienced same, I complained via the app and
got 60₹ credit in my uber account….
U should also try this
UBER CHEATED CUSTOMER:The driver is a theif.
On 13 Jan i used uber cab to hospital.
Uber driver refused to give my walker which he plaved in dicky. I got down at hospital and sat on the wheel chair
He drove of without giving my wallker. I called him many times but he is not responding. The way uber dealt with handicapped person, no mercy at all
Uber do maintain any customer care service
I searched the web but the no. Given is USA no.
I wrote email also no reply. So do not use Uber. It is not safe.
Contact me srm.venkat@gmail.com
Uber Driver Cheated by charging but not came for pickup
Koramangala, Bangalore. I took a trip on Jan 10th @ 15:29. The driver was Chandrasekhar driving a Toyota etios. He accepted cash payment and activated PAYtm payment without notifying me. I was charged twice for 1 ride. (I did not realize paytm had balance)…UPBER refund now!!!
I took an uber from shere punjab soc andheri east mumbai on 9 jan to shoppers stop andheri.The driver named harishanker took cash of ₹65 from me as i had to pay by cash.Today while booking cab it showed that previous trip money was not paid i had to pay ₹65 to b accepted for my next trip.please see to this matter the driver cannot keep d money like this
On jan 8.2017 at 14.10 hrs Ibooked a cab from plaza pvr to i p extenstion but while doing so your app hanged on way and even waiting for ten minutes it did not work and i went by some other means and on next day you charged me by rs. Sixty for nor no fault of mine.
On jan 09. 2017 at 14.06 hrs i booked a cab from plaza to i p extension but the driver refused to come there and after. Giving a call he talked nonsense and asked me to come there only in a very rude language and after 5min he cancelled the trip and you charged me rs.60. For the same. This does not acceptable from company like yours.
Kindly see that these things do not happen in future and also refund Rs. 120.00 and credit my account.
Omesh gupta
9810144204
Dear,
Yesterday the charges paid to this trip is wrongly
charged to me . At the time of booking it shows me Rs.134 only where as
you charged me Rs.190. and you not started the trip and asking me charge 190. when i step down from the cab, driver told me, after some time you got the trip receipt, but till time i am not received any trip receipt. when i contact to you, you not given the satisfactory answer.
The fare charges only Rs.121 only. Kind check this issue
and revert my money to my account.
vijay sonkusare
7397629600
veer23121@gmail.com
Uber is fraud for all drivers it wont help any time for drivers
today i booked uber with my family with 2 kids
bad experience
but uber driver was abusing
if u have recording facility u can hear
from mumbai – india
he was talking like drunk
he was abusing
his number is 8208441616
my booking number was 9987174884
ur cab driver (8208441616 )from last one hr he is not receiving
my call
very bad experience
Today my friend used your service at 7pm and the cab driver stole his mobile phone. i have tried your every help line no. but none got connected. We are going for an FIR. please guide us. This incident happened at IIT Guwahati , at 7pm. His mobile phone is very costly.
Dear Customer Care,
I am tired of writing to Customer Care. Can I request you to give me a Call at my registered Mobile No. 8102095275. I have tried reaching your following Nos. several times, but the call is not getting connected – 1-866-576-1039 and 7813966666.
Couple of Problems I am facing:-
1. I am unable to Log in even with my New Changed Password
2. I have not been getting Bills in my email Account.
3. Request for sending Bills of last One month.
If in case I do not get proper support, I will be compelled to switch to Ola.
Thanks
Goutam Ghosh
goutamkumarghosh@gmail.com
8102095275.
To customer care incharge
Today I booked under auto from GKNM Hospital to Ramanathapuram area in Coimbatore which is 4.5. KM .Am using under car and auto services for the past 10 days.for different places in coimbatore.Especially from GkNMHospital daily using uber service.B ut Today one Mr vadivel driver (Auto) charged Rs88 higher amt than 52.93 shown in my mobile.I never paid more than Rs80.even for uber car.Am paying for auto service for this not more than rs50.He behaved rudly and asked us if you want you can complain customer care.I rated his service two star.He never worth for it.Myself being Retd.Headmaster traveled with my wife who underwent surgery few days back.This happened on 5th Jan 2017 by 10 30 am.I t is deplorable .This kind of driver’s behavier will definitely spoil the good name of uber service.
HELLO SIR/MADAM,
THIS IS BHANU HERE I WANT DOING START BUSINESS WITH UBER IN BHUBANESWAR, ODISHA. PLEASE GUIDE ME HOW CAN I START BUSINESS WITH UBER IN BHUBANESWAR, ODISHA, INDIA. PLEASE CONTACT ME 9439410284, chandrabhanu.111@gmail.com
Hi,
I use Uber ride everyday twice today morning when I booked a cab driver was late then he told me cancel booking as it will take more time, then why should I pay extra amount and why 60 rs will deduct from my account. I want to talk customer care no. But I don’t have Uber customer care. O. Or toll free numbers
HELLO DEAR SIR/MAM
THIS IS SUMIT HERE I WANT DOING START BUSINESS WITH UBER DOST PROGRAM IN KANPUR UTTAR PRADESH BECOZ HERE IS NO CAB FROM UBER PLEASE GUIDE ME HOW CAN START BUSINESS WITH UBER IN KANPUR UTTAR PRADESH INDIA
PLEASE MAP IN THE DEVICE LOCATION OF KANPUR UTTAR PRADESH 208004 (UP.78) PLEASE CONTACT ME 9167089675 agaurvaansh@gmail.com
Dear Team,
Yesterday the charges paid to this trip is wrongly charged to me . At the time of booking it shows me Rs.154 only where as you charged me Rs.254.35. From the receipt it is observed that the destination and time of travelling is wrong. I was reached the destination within half an hour from pick up location, How you charged to me a wrong bill. Also further mention that we also booked another uber for same destination from same pick up location at same time by my friend. The fare charged to him is Rs.154 only. Kind check this issue and revert my money to my Pay TM account.
Mukesh Jadhav,
9833660275.
jadhav.mukesh2010@gmail.com
Dear Team,
This is for your kind information a cab it might belongs to your company had hitten my bike from back DL 10 SR 2654 (Number plate, mudguard etc is been broken) just opposite to Sahara Mall Road (MG Road from Sikandarpur to MG road Metro station) today at around 2:20 PM and ran away while discussing the same on the road. One sadar in white dress having white turban.
Cab number is DL 1RT B4523 (Hyundai Car-White Colour)
I wanted you guys to coordinate with him and convey him to report at Sec 29 Police station Gurgaon behind fire station near Iffco Chowk asap.
Regards,
Brij Nandan Singh
Mahindra Retail Pvt Ltd
9811195987
I live in Mumbai and this ride was taken Hyderabad city on 11.12.2016.
Hello Sir. I booked an Uber from Shamshad Airport on 11th December and travelled to Kamenini Hospitals, King Kothi. The rough estimated fare is about Rs. 659 odd. I had booked the car via a different mobile number (9867964533). Unfortunately my payment on my debit card ending with digits xxxxxx0159 is not being accepted though I tried several times to make the payment. Also, I am unable to use the said card for other bookings and have to compulsorily use the cash option. I have always been using the said card. Please help me clear the dues and enable me to use my debit card for further rides. Hoping for your immediate intervention ASAP and action.
I am facing the same issue for a transaction did two months before. I couldn’t able to book CAB since last two months. I got irritated contacting these UBER support guys as they are not addressing my issue properly. Thank god I have got OLA and UTOO atleast got some sense on addressing issues. Now I am searching how to delete my account from UBER.
Dear Custom care manager ,
Greetings of the day !
My name is Manoj Sharma and my mobile no is 9888134748.
My email id is invaild now manoj.sharma@cai.org.in.
I woudld like to change that to manoj99@hotmail.com
You can check I did used a ride yesterday and paid Rs 700/-
to the Chauffer Parveen (Uber )
Mob: 7307681488
He told me that there is some technical error because he
himself was not sure about the total bill.
So he asked Rs 700/- and mentioned that he will close this
duty in some time.
Later I relised that I can not book uber untill my last bill
clear and it was coming an error.
I requested him many times to close it from his end but he
is unable to do that its not his fault so if you can close this
issue from your end ASAP so I can avial the UBER services again.
Dear sir ,
I book uber cab on 08 December 2016 from sector 32 to sector-14 . when i call cab driver vikas for 2 times he did not receive my phone .
when i call him 3rd time then he pic my phone and said my trip is booked by mistake and my cab is not in running condition . then he said you cancel the trip i will refund your cancel charge in PTM . Then i said that i used net banking not PTM . Then he cancel the trip . This is not my fault . Actually i suffer and now u want me to pay cancel charge. Please remove this amount from my account and recover this amount from vikas ( cab driver ) .
JASVIR SINGH
8800690247
Hi,
I am feeling cheated by the driver here.
I booked My trip from Delhi Airport to my home. Estimated charges were shown as approx 200 INR but i received the invoice charging 1147 INR on my email and the destination is mentioned as Dwarka Sector-23 where i didnt go. Neither i requested the driver to change the destination. Pls Help.
Dear UBER, I want to join u with my car in Indore….
please send me the contact details on pallavthakurdewas@gmail.com
Sir
This is to bring to your notice that i was cheated badly by the driver yesterday.
On 15th Dec at 5.15 pm i booked a cab from alpha arts and science college to valasaravakkam .The first two drivers called and asked me to cancel since they were not willing to take that route .i had to book again .The driver neither answered my call nor did he pick me from college .But at 5.56 pm rs 145 is deducted from my paytm which is so ridiculous
The driver has just pretended as though he picked me and dropped and has charged .
Having paytm account seems to be at big advantage for such drivers who intend to cheat.this delayed mail is due to network issue after cyclone .kindly take necessary action because these drivers will bring down your reputation .i would suggest you to have CRN numbers as other cabs have.driver name pandi prabhu.
Purna
Hi there,
I booked an Uber morning
10:21 am to reach office, i got notification that the cab will reach my
pickup point in 10 min.
I did not received driver number, after
that the application was not responding and i tried to restart the app
and tried other steps to rectify the issue but the issue was related to
server for hues trafic, i waited in destination for approximately 30
min, then i took auto and reached office.
Note: Received a call 11:19 from Uber driver to cancell the trip. Ph No 8079440736.
Where is my fault, and i got Rs.50 deduct from my PayTM.
I am requesting to refund my amount and rectify the server issue, so we can use your service regularly.
Today 11/12/2016 around 13:00 at afternoon I ride on ubergo with ur driver name Srinu contact no is 9912621090, after i reach my stop I got the receipt of 198.90/-Rs, on my mail as well as on App, but your driver he showed me a receipt of 250/- Rs, n taken 250/-Rs from me, so can u give me the clarification of this n plz refund my excess amount which he has taken from me, am attaching bill receipt which I got on my mail as well as on my uber app, so kindly look into this matter n reply me asap.
my name is pawan Kumar and my registered no is 8800875094 I was give money ur driver name anwar maruti wagon r on 3 Feb 16:36 pm in cash but fare added in my next tripe so I want my money back driver name anwar and his mobile no is 9971600376
i have been charged extra for my trip on 18/11/2016 from airport to alipore. as per my calculation charges for my trip should be around 247.00, but i am charged 324. and on the same date parking fees in the airport is free. so dont use the uber they are cheating the customers by giving unfair chargers.
calculation for charge as below
airport to alipore distance = 24.59 km
fair per Km for ubergo = rs 7/km
hence toatl fair = 172.00
total time taken = 45 min
fair per min = rs 1.00/min
hence fair for 45 min = 45.00
base fair = 30.00
Total fair = 172+45+30 = 247.00
so can u plz give the breakdown of 324 rupees.
my registered email id- vjdhat@gmail.com
contact no . 8697555203
i have an issue regarding booking a cab error says there is an issue persisting your request please contact uber.help.com i fread up of this thing and i am not gettng any resolution regarding this
Hi,
Vikram Sharma.
I need to know how to find out how many free rides you are left with in your account which you earn’t by referring your friends.
It will be great if you can give me a call as I have more queries.
Mahesh Yaranal
Apr 6, 04:04
its giving message – promotion code is not valid.
Its not working. kindly help.
————————————
Shubham (Uber)
Apr 6, 04:07
Hi Mahesh,
I’m sorry for the confusion around this code. The one that you wanted to use here was only valid for trips requested before [4/3/16].
Each promotion has different terms and vehicle options to which it will apply, and that information will always be displayed when you apply the promo code on your account. You can also sign in to your account at uber.com to see your applied promos and their terms.
I’ve also collected some info about promo codes that you might helpful and linked them here
—————————
He is sending this email again & again without resolving the issue……
Shubham (Uber)
Apr 6, 04:20
Hi Mahesh,
I’m sorry for the confusion around this code. The one that you have referred to in your query has not been applied in your account.
Each promotion has different terms and vehicle options to which it will apply, and that information will always be displayed when you apply the promo code on your account. You can also sign in to your account at uber.com to see your applied promos and their terms.
Mahesh Yaranal
Apr 6, 04:19
In my email is written as “#ProRider reward and getting a FREE Uber ride between 12PM – 5PM, valid till 8th April, 2016”.
This is one of the fuc**** service, both drivers as well as customer service. No security systems, blindly charging for everything.
I am from Chennai, and i had worst experience with the driver (Ganesh).
I would request to you all, please don’t prepare this UBER service.
I travelled from terminal ID to Mandoli sewa dham. I told to my driver that I will pay by my card which is connected to Uber app but he asked for the cash I I paid but I am getting -488 on my account through I have paid all amount..
Travel date 3/3/15.
1Am- 2:15 Am approx
Driver no.- 09910044128
I have got the promotion on registering, when I booked a cab but not take a ride for some issue & just cancelled the ride & uber has cancelled my 1st ride promotion & I m just feddup from this apps
Hi,
I am booking uber pool. And driver behaviour is discusting. driver has start trip without picking me.
Cab details:-
Booking Type: – Uber Pool
Driver Name:- Mohan
Cab No:- DL1YE2879
Contact No:-9911256887
I have booked a cab on 21/03/2016at 7.34 A.M after 15Min i have received a call From Roshan Lal Cab driver, He said i cant come to pick up. That’s why i was canceled my booking & again book a cab from same place to Rohini, So why you deduct my 80 Rs for cancellation.
I had requested an Uber car last evening but while the page was on ‘requesting’, i had closed the app and cancelled the trip. Today, March 28, 2016, i received an email with my fair receipt for an Uber ride i clearly did not take. The name of the rider is ‘Guddu’ and i gave him one star in the hope to report him. The email i received shows that he traveled for 25 minutes for a 10 minute distance (clear from the destination). if one takes a look at the map data (provided in the email), i hope you realize how absurd this is. Moreover, I have been charged Rs. 88.74 for an Uber ride i clearly did not take. I request Uber athorities to look into this as soon as possible.
To Support team,
This is to complain that today I was charged cancellation charge for trip which was actually cancelled because driver Chandan was not responding on calls made and we had been waiting for almost 25 min and arriving within 8 min status was just not changing .
This was pathetic and over and above we were charged 60 INR. Issue is not charges but what to do when driver is not responding .
Also on return the driver shamsuddin was such a fool that he took some other passenger when the other passenger made a fool of him conforming his name as my name and we had to again wait for 20-25 min and makes 3-4 calls to driver.
Expecting a prompt response from uber support team.
my id is : vicky.scorerarena@gmail.com
i am unable to book any ride from my mobile.
please solve this asap.
thanks
i ordered for UBER on 25th March to pickup my wife from New friends colony delhi . The cab driver was immd. caught by a cop for driving without a License. She had to wait for another half an hour in noon time with strong sun rays. I booked another UBER and after 2 hours she reached home. Surprisingly the fare was debited to me even for the first cab. The trip was cancelled by the driver but still it was not reversed. I send a mail to UBER but nobody even revreted back.. Strange… Even they have no SOS service, if woman is travelling alone they have no support function.. pathetic
I booked ubercab at hotel daspalla and cab no. Ts08ua3919 with driver mr. Rajesh was allotted. we waited at the gate for 5 minutes and called mr. rajesh. he informed that the trip has been cancelled. i dont know why. i booked ubercab again. this time i was forced to accept 2.6 times fare. this time i was allotted the same car with same driver. the time gap is less than 5 minutes. there is absolutely no fault of mine. but my account was wrongly debited cancellation charges of Rs. 60 and fare of Rs.323. I paid just Rs.128 for my onward journey and for return journey I was penalised by Rs. 383 for no fault of mine. please contact Mr. Rajesh who witnessed the entire episode. I request you to reimburse the loss of Rs. 255. (Rs383 – Rs. 128 )
My uber acount has been disabled. What’s reason behind this.
Plz resolve problem.
Dear sir i am first time drive in uber cab i have a one coupon but coupon is not applicable
I had 2 free rides. I booked uber and both free rides vanished and they charged me for the same ride too. Uber teamplease call back on this number
+91 9047555730.
i need my rides back and credit they deducted.
sir/madam,
My account was disabled. I’m contact to support@uber.com. they ask me any ID proof, me also sendthe ID proof but problem is not solve. And i’m try to send mail again but they don’t replay…
Uber is telling that your first ride will be free if you apply your promotion code airteluber. I had appplied that code before my journey but could not got the benefit after the journey. notwithstanding it has charged me fare of high amount. Its a fake isn’t it?..
Hi I had recharged my account with 700 rs. On 18th Jan and today it shows 0 rs wen I dint use any uber ride in between
meri id nahi chal ri agar ye on nahi hui to me counsumer coart me shikayat darj karvane vala hu
Hi Team,
I’m Uber customer, Today i’m not booked cab and i’m just going to search the cab and fare. After some time i got one mail from uber and telling rs 100.00 due on your id for cancellation but i’m not booked any cab also not revived any SMS or mail for cab booking. So i’m going to uninstall uber app from my mobile and also i’m not using & also tell to mu friends to not use uber service because uber person charge any time when ever you booked or not any cab.
I travle dt 24.02.2016 from borivali to thane lodha luxuria total fair rs 470.00 i paid same amout to ride driver by cash but my side show due pl. Stele the metter
“THIS NUMBER IS NOT VALID”
how to use the promo code for first time uber ride plz tell me
What kind of an inefficient promo model is uber operating on?
I suppose your dinosaur systems do not know that 2 persons can have same first names.
This a very bad first time experience a customer.
This is basically cheating a customer of a free ride by and mentally harassing the first time customers by charging them despite a valid code.
I do not expect Uber to behave in a petty manner like this.
Be assured you will loose customers very soon if you continue cheating by taking out the promo codes.
Please reimburse the cheated amount of Rs 174 illegally taken by your driver into my account at the earliest else provide me another promo code.
Didn’t got bill in mail or message of billed amount.
Pls. Reply or call back on 8427542980
My uber cab is working Id not accept please contact me
I chose to travel from Pune Airport using Uber and chose to pay by cash.
The trip was charged for Airport Convenience Fee of Rs.85, however the driver did not pay that amount to the Pune Airport authorities since we were able to board the cab and get out of the airport within 5 mins and we continued with the journey.
Knowing this, when the trip finished I chose not to pay the driver the full amount as displayed in the trip receipt and paid him the cost without the Airport Convenience fee, i.e. Rs.270. The driver argued with me to pay him the entire amount as per trip receipt saying it’s not his fault but the Uber software, that too in spite of knowing that he hasn’t paid the Rs. 85 Airport Parking fees.
This behavior is not warranted and goes against the customer relationship that we expect from Uber. He justified wrong pricing by asking me to follow up with Uber separately over email and bear the harassment while he is not affected with my trouble.
Email support doesn’t work in this situation and there was no India customer support contact phone number that I could find on the website or mobile app to clarify the situation. It’s unbelievable that driver was also unaware of any customer support/helpline phone number that can be reached and I struggled for 30mins to find a way to resolve the situation. The driver had the audacity to ask me for reporting a Police complaint for wrong pricing on Uber Receipt or follow up with the Uber’s office at Pune.This is pure harassment both from Uber and the driver for not providing a level playing medium to customer for resolving issues and queries. Uber group should realize that internet is not as much a widespread mechanism for resolving issues in India and there needs to be phone support that tackle issues with the driver, one cannot wait for hours to wait for filing an email complaint and get responded.
The least I want is India Customer Support Telephone Number to be visible in App and Website
On 15th Feb 2016, I booked a cab at 8:06 p.m. for pick-up location Fresco, Nirvana Country, South City Road, Gurgaon with ddestination Green Park Party lawns Sector 18 Gurgaon. I was picked up from Tower 8 Fresco at 20:18 hrs and got down at my ddestination at 20:45 hrs covering a distance around 11 kms in Ubergo cab Hyundai Xcent UP 14 ET 9787 driven by Sanjay. He told me that he had switched off the journey as soon as I got down. But my billing receipt showed that my journey continued till 21:07 and it terminated at 1286, Kapashera in Delhi after covering a distance of 17.25 kms. The bill included Rs 100 as Delhi toll also when I never entered Delhi. I iimmediately reported the matter to ubersupport and got encouraging reply from Sushodhan who advised me to mail my points of pick up and destination for correct calcuation. I responded yesterday morning but till now, the Issue remains uunsettled.
REQUEST: REFUND OF OVERCHARGE OF Rs. 165 i.e. 309 instead of 144.
I have a free ride but didn’t use it.
My account was suspend so I mail uber customer support with my all document they say sir I did not do any thing from here what is this I really don’t know uber is just disappointed me and I also have money in my account…
I had a uber ride on 22.12.2015. I booked the ride through my Mobile phone. Unfortunately there was 3 mode of payment options were active in my mobile which I didn’t know since it was my first ride. Once the ride is completed the driver took cash from me for the ride amount. But later stage the Uber company has raised an invoice and loaded the figure in my paytm account so as to show that there is a balance due. by me of Rs. Rs. 241.97. (My trip amount)
When I went for my second ride booking on 13.02.2016, the mobile application told me to deposit the ride amount in my paytm account and once I transferred the amount in my PAYTM account they have adjusted that amount to my old PAYTM balance which they themselves raised an liability even though collecting the CASH for my trip which I had on 22.12.2015.
So much cheated by UBER. Bloody company. I have sent the mails to them but there is no reply so far.
My coupons doesn’t apply its always show coupons disabled
Sir my account is disable please help me
I have been charged 100/- extra saying its Toll charges whereas there is no toll charge in my route & even driven didnot pay any toll .my number is 8447821202.Get back to me in 24hrs else i will write to the respective authorities for illegal charges .
I was having free ride of rs. 500/- which was about to expire on 8 Feb 16.
So on 6th Feb, i booked my free ride. I ensured the free ride before booking and selected it.
But i did not get it for free. I had to pay Rs. 232/- for that.
I am really disappointed due to their false promise.
When i raised this concern with customer care i have got below unsatisfactory reply.
Do not rely on their free ride promise and do not use it in any case.
——————————————————————————————————————
VIMIT PAWAR (Uber)
Feb 7, 05:15
Hi Tushar,
Sorry to hear that you had trouble with your promo. I understand that you rely on Uber to provide a reliable and hassle-free way for you to move around town and this is not at all the experience I would like you to have.
On your request, I’ve checked and made sure that you had no such active promo on your account. So, the promo did not the got used towards the ride. Hope that helps!
Safety and accountability is built into the Uber experience, before, during and after a ride. Read more.
Regards,
VIMIT PAWAR
help.uber.com
Yesterday had a ride from Indirapuram to Pragati Maidan Delhi driver name VIJAY told me to pay Rs100 to Mcd toll tax and also collected Rs143 at the end later on I came to know that Mcd toll was supposed to pay by driver he has not shown complete bill at the end of journey I submitted my complaint but reply is still awaited from uber
really
hii i am new coustmer ur uber i am found you coustmercare number no any no matched plz call me hurry for this number 9821836907
Yes i too .same problem i got yesterday
please contact me +919717902414….used a cab on 29 Dec charges Rs. 310/-…please look in my account to confirm amount has been debited…ack
This is to bring your attention on a fare issue I have faced while using your cab service on Sep 24th. I paid for the ride directly for an amount of Rs. 706/-. But day before when I was trying to use another ride by recharging uber credit I noticed that my balance was keep on getting debited without using any service. I doubt I have been charged on my wallet during the first trip which had gone negative balance. I have the following details for you to track the case and take an immediate action, please go through the same.
Paytm details
Paid for OrderUBER Order #d658214c7f8e4723b897f3a2a7200a6Paytm Cash Txn ID 8376169502015-11-11 17:42:34
Uber details
TRIP
8:46 PM on September 24 2015
Base Fare 100
Distance 165.34
Time 88.03
Normal Fare ? 353.37
Surge x2.0 353.37
Subtotal ? 706.74
Rounding Down -0.74
CHARGED
Paytm ? 706
Chandarshekar
8:46 PM
Rajiv Gandhi Road, Jarganahalli, JP Nagar VI Phase, J. P. Nagar, Bengaluru, Karnataka 560078, India
9:43 PM
22nd Main Road, BTM 2nd Stage, Kuvempu Nagar, Stage 2, BTM 2nd Stage, Bengaluru, Karnataka 560076, India
YOUR TRIP
8:46 PM on September 24 2015
Kindly rectify the issue and reimburse the money at the earliest. A quick action will be highly appreciated.
Regards,
Dilroop KURIKKALLOT
Sir, I am interested to give in contract under hire to UBER. Will UBER authorities contact me. My Mobile No. is 8802474732
Sir, I am interested to give in contract under hire to UBER three to four Cabs against Monthly rent. Will UBER authorities contact me. My Mobile No. is 9432091329
Sir, I am interested to give in contract under hire to UBER three to four Cabs against Monthly rent. Will UBER authorities contact me.
IRFAN HABIB IS A MAD HISTORIAN AND VERY BIASED. HE DOES NOT REMEMBER THE IMPORTANCE OF NETAJI SUBHAS BOSE AND HOW NEHRU STABBED HIM ON THE BACK IN 1939 AFTER NETAJI SUBHAS BOSE BECAME THE PRESIDENT OF NATIONAL CONGRESS. NEHRU WAS ALWAYS WAS UNDER THE INFLUENCE OF LORD MOUNTBATTEN. HE WANTED POWER FOR HIMSELF ONLY AND NOT DEVELOPMENT OF INDIA.. TIME WILL COME SOON, WHEN PEOPLE WILL COME TO KNOW THE REASON FOR DISAPPEARANCE OF NETAJI SUBHAS BOSE WHERE NEHRU AND MOUNTBATTEN HAD A HAND.
I have any issue with my payment contact me as soon as possible 8082670781
please contact me +919821126834
i have credit of Rs.656/- in my Paytm , but when i try to call taxi, it stop by error message of pending pervious Bill Rs.412/- please look in my account that amount is already debited from my account
Please contact me 9177053369
because of engage the vehicle
Dear sir sar meri complaint hai ki aap log bahut cheating kar rahe hain ham log sath I am not study fi please call me this is my number
[Masked]upload call per baat kar sakte hain I am waitingHi sir please send me your contact details in hyderabad
I am trying you customer care nos since yesterday but those are not reachable I just want an confirmation during Covid 19 can I avail services since I am traveling by flight on 6th June 2021 from Delhi to Jammu in the morning at 5.00 Am.Contact No 9811201986
I was having one free ride and today booked cab. After completing the journey, it got deducted from my paytm account and free ride also got eliminated. This kind of way is against customer right and against the company rule. So resolve the issue as soon.
Mobile 8123405991
Loging esi kro
My no is 7499018814 ,my amaunt is lock not open the uber accaunt,and not transfer and not shwo for amaunt pl help mi.