. Verify physical connectivity – Connect all Peripherals as per instructions. Do not connect any device on telephone line before the splitter box for proper working of broadband service.
2. Verify the LAN and Wireless settings –
a). For LAN go to Network Connections and check local area connection is enable and TCP/IP Properties settings in PC, use the following IP address 192.168.1.2 to 254 and Gateway 192.168.1.1 (In case of Using USB Cable with UT-300R2UTKD Modem, IP address 192.168.1.3 to 34 Gateway 192.168.1.2) and DNS Server Address as: Preferred DNS (Primary) 18.104.22.168 and Alternate DNS (Secondary): 22.214.171.124
b). For Wireless go to Network Connections check Wireless connection is enable and view wireless network check network SSID connect, TCP/IP Properties settings in wireless card, use obtain an IP address automatically and DNS Server Address as: Preferred DNS (Primary) 126.96.36.199 and Alternate DNS (Secondary): 188.8.131.52
3. Verify Connectivity between PC and ADSL CPE – Perform the following PING test
In the command prompt, type ‘ping 192.168.1.1’ and press Enter. Confirm that you are getting reply from 192.168.1.1.If the reply is not received, it indicates connectivity problem between PC and ADSL CPE.
4. Verify connectivity Internet Network – Perform the following PING test –
In the command prompt, type ‘ping 184.108.40.206’ and press Enter. If the reply is received, connectivity is ok otherwise check CPE setting.