Contents
IRCTC Customer Care Number
Indian Railway provides a trendy enquiry service for Indian Railway train passenger
to enquire about their reservation details through SMS(Short Message
Service).Passenger can just send SMS at 57886, 54959, 5676747 to know
the various Railway enquiries.
Toll Free Customer Care Numbers
IRCTC Customer Care Number
IRCTC Toll Free Number: 1800-111-139 (Works Rarely)
IRCTC Customer Care No. 011-23340000 (Most Reliable Number)
IRCTC Fax no.011-23345400
IRCTC Delhi/NCR Customer Care Number: 011-39340000
IRCTC Chennai Customer Care No. 044-25300000
IRCTC Customer Care Number: 139 (Usually, No body Picks this Phone)
IRCTC Food Related Complaint: 1800 111 321
IRCTC Customer Service Email: care@irctc.co.in
Cancellation of E-tickets: etickets@irctc.co.in
Indian Railway Catering and Tourism Corporation is a subsidiary of the Indian Railways that handles online ticketing, catering and tourism operations of the railways. We have provided important IRCTC customer care numbers on the right. You can call IRCTC customer care number for queries related to online ticketing, catering and tourism packages. You can also email them at
1. care@irctc.co.in for I-tickets/e-tickets
2 etickets@irctc.co.in for cancellation of E-tickets, refund and failed transactions.
For PNR Enquiry, you can also send an SMS. Write PNR in write option of your message box followed by your 10 Digit PNR Number and send it to 139.
If you don’t like the food on your train then you can call the tollfree number 1800111321 between 7 am to 10 PM to lodge your complaint. The complaint can relate to anything including overcharging, less quantity or substandard quality. It will be addressed on real-time basis.
IRCTC Customer Care: 139 or 1800-111-139 (24 X 7)
IRCTC Customer Care Number – Railway Catering/Food: 1800 111 321
IRCTC Ahmedabad Customer Care Number : 079-2530-0000
IRCTC Bangalore Customer Care Number: 080-2530-0000
IRCTC Chandigarh Customer Care Number: 172-2530-0000
IRCTC Chennai Customer Care Number: 044-2530-0000
IRCTC Delhi/NCR Customer Care Number: 011-3934-0000
IRCTC Hyderabad Customer Care Number: 040-2530-0000
IRCTC Mumbai Customer Care Number: 022-2530-0000
IRCTC Office Address
Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel: 011-23311263/23311264
Fax: 011-23311259