ICEGATE Customer Care Number. email id 【Verified】

ICEGATE

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ICEGATE stands for the Indian Customs Electronic Commerce/Electronic Data interchange (EC/EDI) Gateway. ICEGATE is a portal that provides e-filing services to the trade and cargo carriers and other clients of Customs Department (collectively called Trading Partner). At present, about 24000 users are registered with ICEGATE who are serving about 6.72 lacs importer/exporter.ICEGATE links about 15/broad types partners with Customs EDI through message exchanges enabling faster Customs clearance and in turn facilitating EXIM Trade.
The ICEGATE also provide 24X7 helpdesk facility
Toll Free No: 1800-3010-1000
Write to us: [email protected]

https://icegate.gov.in/contact_us.html

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12 thoughts on “ICEGATE”

  1. Dear sir,
    With reference our IEC Code NO. 0388056827 and quarries generated related to our below said SB no.
    As we had submitted proof of Export order to respective custom officer /authorities on 10/02/2021 and paid necessary documentation charges , but till we have not received our DBK claim till date. –
    Pls refer below said claim details :-
    1) SB No. 3219329 Dtd. 16/06/2020 DBK amount .. Rs. 59,202/-
    2) SB No. 4964772 Dtd. 04/09/2020 DBK amount .. Rs. 1,94,177/-
    3) SB No. 4965793 Dtd. 04/09/2020 DBK amount .. Rs. 13,622/-
    4) SB No. 6425458 Dtd. 08/11/2020 DBK amount .. Rs.1,05,107/-
    Pls do the needful & Oblige.

    Reply
  2. AS PER CIRCULAR NO.30/2020-CUSTOMS DTD.22.06.2020 – PAPERLESS CUSTOMS-ELECTRONIC COMMUNICATION OF PDF BASED COPIES OF SHIPPING BILL & E-GATEPASS TO CUSTOM BROKERS/EXPORTERS – REG.

    KINDLY LET US KNOW THE PROCEEDURE FOR SUCH REGISTRATION ON ICE-GATE, SINCE WE HAVE TRIED MANY TIMES UNBALE TO SUCCEED, IT IS VEIN.

    Reply
  3. Sub : request for removal of GST Suspended for RISKY Exporter.

    in this case, the GST commissionerate office already very and NOC sent to RMCC via email on 27 august 2020. after one week, GST SUSBENDED removed from tuticorin customs(INTUT1), Tuticorin ICD(INTUT6)and chennai customs Ports. but still not yet removal of GST SUSPENDED FROM NHAVASHEVA PORT CUSTOMS. how to get removal of our GST SUSBENDED CASE .

    Reply
  4. Dear Team

    We have yet not found the said BOE in our system so kindly do the needful

    PFA BOE copy and IDPMS Screenshot
    AD CODE 6392983
    BOE No. 3787527
    BOE Date: 16/11/2019
    BOE USD amount 9098.00

    Reply
  5. We want to update our registered mail id but our presently registered mail id is not reachable to us please suggest a way

    Reply
  6. We want to change our registered mail id with icegate portal but our presently mail id is not reachable please suggest how it may be updated

    Reply
  7. Worst system in the world you have to rely only on system nobody responsible only modi can reply

    Reply
  8. WE ARE FACING PROBLEM WHILE CREATING ADI FOR EXPORT. ICEGATE IS SHOWING Negative Acknowledgement Received- Error Description:Invalid GSTN Id: 27AAFCE9712P1Z1;PAN of IEC should match with GST PAN; HOWEVER ALL OUR DETAIL ARE OK. OUR VEHICLE IS ON HOLD AT PETRAPOLE BORDER.

    Reply
  9. We would like to state that during the procedure of uploading documents to ICEGATE system we are facing the problem regarding DSC updation.
    Please note that when we are going to upload documents to ICEGATE system with our newly issued DSC a window is showing with remarks “update DSC” after showing this message of ICEGATE system when we are going to update the DSC it is showing the “Error 001”.
    In view of the above, you are requested to kindly look into the matter and do the needful to resolve the problem under intimation to us so that we can upload our export/import documents to ICEGATE server without any difficulty.

    Reply
  10. Dear Sir,
    However, we have filed our GST return 3B & R-1 for the month of July 20 . On GST portal data has transferred to ice gate on 19.08.2020 (print screen attached) while in Ice gate site data still not updated.
    For this reason, our IGST refund hasn’t scrolled. So please do it immediately.
    IEC CODE: ‘0599030208
    GST No. 06AAEFM9259K1ZS & firm name is
    FIRM NAME:- Marwar Carpets International.
    Thanks & Regards
    Amit Kumar
    +91-8930200342

    Reply
  11. Respected Sir/ Mam,
    Pls note, we are facing some problem in custom for generating shipping bill, our shipment is on hold due to this as per custom system our AD CODE is remove, (details are given below) also pls find attached screen shot for your easy reference.
    Company Name: ELEGANT OVERSEAS.
    IEC CODE: ‘0594068096
    AD CODE: 0304096
    Bank: PUNJAB NATIONAL BANK
    MID CORP. BRANCH
    A-9, Connaught Place,
    New Delhi-110001.
    So we request to you pls help into this matter and sort out asap.

    Reply