Government e-Marketplace https://gem.gov.in, is a one stop e-Marketplace to facilitate online procurement of commonly used goods & services required by various Government Departments / Organizations / PSUs etc.
Government e-Marketplace (GeM) will enhance transparency, efficiency and speed in public procurement. It will also provide tools for direct purchase, e-Bidding and reverse e-Auction to facilitate Government users to get the best value for the money.
GeM Customer care Contact Details
Here you will Find GeM Customer care Number, Email ID, Complaint Number, and Other Best Method To reach GeM Customer care Executives.
Below Listed all Customer care Contact details are Collected from Reliable Sources like GeM official websites n other reliable sources,
Government e-Marketplace (GeM)
Customer Service Number
Email Support :
Source Link:[ https://gem.gov.in/contactUs ]
GeM Customer care Number
Helpdesk Toll Free Numbers: 1800-419-3436; 1800-102-3436 Railway Helpline:+91 7824074423
Voice Support– The customer can call GeM Customer care at 1800-419-3436; 1800-102-3436
GeM Customer support Email ID
Support Email Id : [email protected]
If the problem with GeM Product/Service, you can email him at [email protected] with your mobile number, problem statement, and relevant screenshots (if any). GeM customer support representative will get in touch with you to help resolve the issue.
The customer will receive a response from the team within 10 business days but there would be instances wherein the team may even take longer to respond/reply.
How To Make Complaints?
If the customer not satisfied with the response at GeM Customer care/Service, can further escalate the matter/query/complaint to the below:
Complaints / Escalation :
To Raise a Support Ticket; visit https://gem.gov.in/gemtickets
To Track your Ticket; visit https://gem.gov.in/gemtickets/search
A customer can escalate the matter in case he/she is not satisfied with the response from the Customer Care team. Depending on the query/dispute/grievance, a written reply/resolution will be sent to the customer within 10 business days at his/her registered email id with the Company.
Help on official Social Media Platform
You can also Get help GeM’s Official Social Media Page.
Facebook : https://www.facebook.com/govGeM/
YouTube : https://www.youtube.com/channel/UC1LaBWVVZv3k23BZApfDlsQ
⚠️Alert (Tips For Your Safety): Before Make a Call Please Verify GeM Customer care Number & Email ID From Company’s official website for your Security Purpose,
Official Website : https://gem.gov.in/
【✔】 List of Verified/reliable sources & Reference Links:
Disclaimer: customercarehotline.com is not affiliated with GeM in any manner, We just collect information of customer service numbers from reliable sources, GeM reserves the right to contact the customer through the mail, SMS or call for product feedback, related information on product usage on the contact information as provided by customercarehotline.com For more Info Please Visit our Disclaimer Page
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