FASTag complaints Number
MoRTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTAG complaints at toll plaza level. Customer can simply dial 1033 from Mobile/Landline for the following issues:
- Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.
- Plaza not accepting Fastag
- Plaza is not able to read the Tag
- Plaza is not supporting for monthly pass issuance
- Any other applicable issue for Fastag
IF Toll Plaza RFID/handheld Scanner not working at Toll?
- Please reach out to NHAI on their Toll free number – 1033 for resolving your issue.
- If the issue still persists reach out to FASTag Issuing Bank’s Toll free numbers and They will assist you in raising the issue with the relevant authority.
What to do if Paid in cash at Toll Plaza but amount deducted from wallet as well
- Please share the transaction screenshot and a scanned image of cash payment receipt with us to assist you better.
FASTag Issuing Bank’s Helpline Numbers
FASTag Issuing Bank Customer Care Helpline No
1 Axis Bank 1800-419-8585
2 ICICI Bank 1800-2100-104
3 IDFC Bank 1800-266-9970
4 State Bank of India 1800-11-0018
5 HDFC Bank 1800-120-1243
6 Karur Vysya Bank 1800-102-1916
7 EQUITAS Small Finance Bank 1800-419-1996
8 PayTM Payments Bank Ltd 1800-102-6480
9 Kotak Mahindra Bank 1800-419-6606
10 Syndicate Bank 1800-425-0585
11 Federal Bank 1800-266-9520
12 South Indian Bank 1800-425-1809
13 Punjab National Bank 080-67295310
14 Punjab & Maharashtra Co-op Bank 1800-223-993
15 Saraswat Bank 1800-266-9545
16 Fino Payments Bank 1860-266-3466
17 City Union Bank 1800-2587200
18 Bank of Baroda 1800-1034568
19 IndusInd Bank 1860-5005004
20 Yes Bank 1800-1200
21 Union Bank 1800-222244
22 Nagpur Nagarik Sahakari Bank Ltd 1800-2667183
23 Paytm FASTag : 1800-102-6480
In case of harassment/ misconduct/ discourteous/ rude behaviour of toll collection staff, what should we do?
Ans. In case of such a scenario, a complaint is to be lodged with respective Project Directors at the toll plaza. Further, the incident may be reported to us via our email at [email protected]
Verified Sources :