e-EPIC ( ई-मतदाता पहचान पत्र )
e-EPIC is a portable document format(PDF) version of the EPIC which can be downloaded on mobile or in a self-printable form on the computer. A voter can thus store the card on his/her mobile, upload it on Digi locker or print it and self-laminate it. This is in addition to PCV EPIC being issued for fresh registration.
e-EPIC Customer care Contact Details
Here you will Find e-EPIC Customer care Number, Email ID, Complaint Number and Other Best Method To reach e-EPIC Customer care Executives.
Below Listed all Customer care Contact details are Collected from Reliable Sources like e-EPIC official websites n other reliable sources,
Customer Service Number
Email Support :
You can also visit https://eci.gov.in/e-epic/ for help & support.
e-EPIC Customer care Number
Customer Service Number Call : 1800111950
Voice Support– The customer can call e-EPIC Customer care at 1800111950 between 10:00 am to 7:00 pm from Monday to Saturday.
e-EPIC Customer support Email ID
Support Email Id : [email protected]
If the problem with e-EPIC Product/Service, you can email him at [email protected] with your mobile number, problem statement and relevant screenshots (if any). e-EPIC customer support representative will get in touch with you to help resolve the issue.
The customer will receive a response from the team within 10 business days but there would be instances wherein the team may even take longer to respond/reply.
Source Link: https://www.nvsp.in/
How To Make Complaints?
If the customer not satisfied with the response at e-EPIC Customer care/Service, can further escalate the matter/query/complaint to the below:
Complaints / Escalation :
A customer can escalate the matter in case he/she is not satisfied with the response from the Customer Care team. Depending on the query/dispute/grievance, a written reply/resolution will be sent to the customer within 10 business days at his/her registered email id with the Company.
Source Link : https://www.nvsp.in/
e-EPIC Frequently Asked Questions
1. Q: What is e-EPIC?
ANS: e-EPIC is a secure portable document format (PDF) version of the EPIC which can be downloaded on mobile or in a self-printable form on the computer. A voter can thus store the card on his/her mobile, upload it as a PDF on Digi locker or print it and self-laminate it. This is in addition to PCV EPIC being issued currently.
2. Q: How can I download e-EPIC?
ANS: You can download e-EPIC from Voter Portal or Voter Helpline mobile App or
NVSP Voter Portal: http://voterportal.eci.gov.in/
Voter Helpline Mobile App
3. Q: Who is eligible for e-EPIC?
ANS: All general Voters who have valid EPIC Number. All new electors registered during special summary revision 2021 (i.e. those who applied during Nov-Dec2020) and whose mobile number provided while applying is unique will get a SMS and may download e-EPIC between 25th Jan to 31st Jan 2021. Other General electors may download e-EPIC from 1st Feb 2021 onwards. (they will however not get any SMS).
4. Q: I lost my EPIC, how can I download e-EPIC?
ANS: You can search your name in Electoral Roll from http://voterportal.eci.gov.in/ or http://electoralsearch.in/, note your EPIC number and then download e-EPIC
5. Q: I don’t have EPIC number but I have form-6 Reference Number, may I download e-EPIC?
ANS: Yes, you can use Form Reference number to download e-EPIC
6. Q: I don’t have EPIC number, how can I download e-EPIC?
ANS: You can search your name in Electoral Roll from http://voterportal.eci.gov.in/ or http://electoralsearch.in/ , note your EPIC number and then download e-EPIC
7. Q: What is file format of e-EPIC?
ANS: You can download e-EPIC in portable document format (PDF)
8. Q: What is the file size of e-EPIC?
ANS: 250 KB
9. Q: Can I print e-EPIC to show as identity proof at polling station?
ANS: Yes, you can download e-EPIC and print to show as proof of identity at polling station.
10.Q: What are the steps to download e-EPIC?
ANS: You can download e-EPIC from http://voterportal.eci.gov.in/ or https://nvsp.in/ or Voter Helpline Mobile App using below steps:
Register/Login on Voter Portal
From menu navigation click on Download e-EPIC
Enter the EPIC number or Form Reference Number
Verify with OTP sent on registered mobile number (if mobile numberregistered with Eroll)
Click on Download e-EPIC
If Mobile number not registered in Eroll, click on e-KYC to complete the KYC
Pass the Face liveness verification
Update your mobile number to complete KYC
11.Q: What is eKYC?
ANS: eKYC is liveliness check with random body movements, involves capturing a live photo of the person in real-time image capture and compare with Picture used in EPIC data.
12.Q: What if eKYC fails?
ANS: Visit ERO office along with Photo ID proof and update your mobile number
13.Q: What is required for eKYC?
ANS: It requires mobile phone/Tab with Camera or Laptop/Desktop with webcam.
14.Q: My Mobile number is not registered in ERoll, can I download e-EPIC?
ANS: Yes, you can do eKYC to update Mobile number.
15.Q: I am not using Mobile number which is registered in ERoll, can I update my mobile number?
ANS: Yes, you can update your new mobile number by completing eKYC.
16.Q: Can I download e-EPIC on my smart phone?
ANS: Yes, you can download e-EPIC using Voter Helpline Mobile App
17.Q: My Family members linked to same mobile number, how can I download eEPIC?
ANS: Each member can do eKYC against single mobile number and after eKYC you
can download e-EPIC.
⚠️Alert (Tips For Your Safety): Before Make a Call Please Verify e-EPIC Customer care Number & Email ID From Company’s official website for your Security Purpose,
Official Website : www.web
【✔】 List of Verified/reliable sources & Reference Links:
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