e-EPIC

e-EPIC ( ई-मतदाता पहचान पत्र )

e-EPIC is a portable document format(PDF) version of the EPIC which can be downloaded on mobile or in a self-printable form on the computer. A voter can thus store the card on his/her mobile, upload it on Digi locker or print it and self-laminate it. This is in addition to PCV EPIC being issued for fresh registration.

e-EPIC Customer care Contact Details

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Here you will Find  e-EPIC Customer care Number, Email ID,  Complaint Number and Other Best Method  To reach e-EPIC Customer care Executives.

Below Listed all Customer care Contact details are Collected from Reliable Sources like e-EPIC official websites n other reliable sources,


e-EPIC

Customer Service Number
1800111950 (Toll-Free)
Timing :

Email Support :
[email protected]

Official Website:
https://eci.gov.in/

You can also visit  https://eci.gov.in/e-epic/ for help & support.

 Office Address
Add


e-EPIC Customer care Number

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Customer Service Number
Call :  1800111950

Voice Support– The customer can call e-EPIC Customer care at  1800111950 between 10:00 am to 7:00 pm from Monday to Saturday.

Source Link:

e-EPIC Customer support Email ID

Support Email Id :  [email protected]

If the problem with e-EPIC Product/Service, you can email him at  [email protected] with your mobile number, problem statement and relevant screenshots (if any). e-EPIC customer support representative will get in touch with you to help resolve the issue.

The customer will receive a response from the team within 10 business days but there would be instances wherein the team may even take longer to respond/reply.

Source Link: https://www.nvsp.in/

How To Make Complaints?

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If the customer not satisfied with the response at e-EPIC Customer care/Service, can further escalate the matter/query/complaint to the below:

Complaints / Escalation :

A customer can escalate the matter in case he/she is not satisfied with the response from the Customer Care team. Depending on the query/dispute/grievance, a written reply/resolution will be sent to the customer within 10 business days at his/her registered email id with the Company.

Source Link : https://www.nvsp.in/

e-EPIC Frequently Asked Questions


1. Q: What is e-EPIC?
ANS: e-EPIC is a secure portable document format (PDF) version of the EPIC which can be downloaded on mobile or in a self-printable form on the computer. A voter can thus store the card on his/her mobile, upload it as a PDF on Digi locker or print it and self-laminate it. This is in addition to PCV EPIC being issued currently.
2. Q: How can I download e-EPIC?
ANS: You can download e-EPIC from Voter Portal or Voter Helpline mobile App or
NVSP Voter Portal: http://voterportal.eci.gov.in/
NVSP: https://nvsp.in/
Voter Helpline Mobile App
Android https://play.google.com/store/apps/details?id=com.eci.citizen
iOS https://apps.apple.com/in/app/voter-helpline/id1456535004


3. Q: Who is eligible for e-EPIC?
ANS: All general Voters who have valid EPIC Number. All new electors registered during special summary revision 2021 (i.e. those who applied during Nov-Dec2020) and whose mobile number provided while applying is unique will get a SMS and may download e-EPIC between 25th Jan to 31st Jan 2021. Other General electors may download e-EPIC from 1st Feb 2021 onwards. (they will however not get any SMS).


4. Q: I lost my EPIC, how can I download e-EPIC?
ANS: You can search your name in Electoral Roll from http://voterportal.eci.gov.in/ or http://electoralsearch.in/, note your EPIC number and then download e-EPIC


5. Q: I don’t have EPIC number but I have form-6 Reference Number, may I download e-EPIC?
ANS: Yes, you can use Form Reference number to download e-EPIC 


6. Q: I don’t have EPIC number, how can I download e-EPIC?
ANS: You can search your name in Electoral Roll from http://voterportal.eci.gov.in/ or http://electoralsearch.in/ , note your EPIC number and then download e-EPIC


7. Q: What is file format of e-EPIC?
ANS: You can download e-EPIC in portable document format (PDF)


8. Q: What is the file size of e-EPIC?
ANS: 250 KB


9. Q: Can I print e-EPIC to show as identity proof at polling station?
ANS: Yes, you can download e-EPIC and print to show as proof of identity at polling station.


10.Q: What are the steps to download e-EPIC?
ANS: You can download e-EPIC from http://voterportal.eci.gov.in/ or https://nvsp.in/ or Voter Helpline Mobile App using below steps:
 Register/Login on Voter Portal
 From menu navigation click on Download e-EPIC
 Enter the EPIC number or Form Reference Number
 Verify with OTP sent on registered mobile number (if mobile numberregistered with Eroll)
 Click on Download e-EPIC
 If Mobile number not registered in Eroll, click on e-KYC to complete the KYC
 Pass the Face liveness verification
 Update your mobile number to complete KYC
 Download e-EPIC


11.Q: What is eKYC?
ANS: eKYC is liveliness check with random body movements, involves capturing a live photo of the person in real-time image capture and compare with Picture used in EPIC data. 


12.Q: What if eKYC fails?
ANS: Visit ERO office along with Photo ID proof and update your mobile number


13.Q: What is required for eKYC?
ANS: It requires mobile phone/Tab with Camera or Laptop/Desktop with webcam.


14.Q: My Mobile number is not registered in ERoll, can I download e-EPIC?
ANS: Yes, you can do eKYC to update Mobile number.


15.Q: I am not using Mobile number which is registered in ERoll, can I update my mobile number?
ANS: Yes, you can update your new mobile number by completing eKYC.


16.Q: Can I download e-EPIC on my smart phone?
ANS: Yes, you can download e-EPIC using Voter Helpline Mobile App


17.Q: My Family members linked to same mobile number, how can I download eEPIC?
ANS: Each member can do eKYC against single mobile number and after eKYC you
can download e-EPIC.

 


⚠️Alert (Tips For Your Safety):  Before Make a Call  Please Verify e-EPIC Customer care Number & Email ID From Company’s official website  for your Security Purpose, 

Official Website : www.web


【✔】 List of Verified/reliable sources & Reference Links:

  1. https://eci.gov.in/e-epic/
  2. https://www.nvsp.in/

Disclaimer:  customercarehotline.com is not affiliated with e-EPIC in any manner, We just collect information of  customer service numbers from  reliable sources, e-EPIC reserves the right to contact the customer through the mail, SMS or call for product feedback, related information on product usage on the contact information as provided by customercarehotline.com For more Info Please Visit our Disclaimer Page

Note:  if you found any error or mistake in This Page please comment below  we try to  update/ Remove/ Replace as soon as possible, 

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