DTDC has been India’s most preferred logistic retail and express service. The company has taken several initiatives to make its position firm in the Indian market. In the year 2010 the company launched subsidiary company DTDC Retail Limited. It expanded its network in South East Asia as well as in the Middle East. It also made a joint venture in China. DTDC Customer Care can guide you to connect with the DTDC helpline. In case you are looking for regional office details you can find its information below.
All India DTDC Customer Care Number: (STD code)-3300 4444
DTDC Courier Customer Care Number :- 080-25365032,25365039,
DTDC Customer Support Email: – dtdcco@dtdc.com, css.co@dtdc.com, dtdcho@vsnl.com
DTDC Services
- Domestic Parcel
- International Cargo
- Premium Express Delivery
DTDC Courier & Cargo Head Office Contact Address
DTDC House No. 3, Victoria Road,
Bengaluru /Bangalore, Karnataka, India
Phone Number – 080-25365032 / 25365039
DTDC Courier Customer Care l Toll free l Helpline Numbers
Delhi (North & South) 011 – 3300 4444
Gurgaon 0124 – 499560 / 61 68
Noida (UPT) 0120 – 3082750 / 755 / 8287313087
Chandigarh 0172 – 3259457
Mumbai 022 – 3300 4444
Ahmedabad 079 – 3300 4444
Nagpur 0712 – 3300 4444
Indore 0731 – 3916 627 / 30 / 31
Pune 020 – 3300 4444
Bangalore 080 – 3300 4444
Hyderabad 040 – 3300 4444
Chennai 044 – 3300 4444
Cochin 0484 – 3300 4444
Kolkata 030 – 3300 4444
Patna 0612 – 3201174 / 3200092
Bhubaneshwar 0674-3257821 / 22 / 3208040
DTDC Corporate Office Number: 080-25365032, 25365039
DTDC branch office for the address and contact information.
East Zone
PATNA
SURYA PRABHA MASION, GROUND FLOOR, BEHIND LIC JEEVANDEEP, EXHIBITION ROAD, PATNA,
PATNA – 800001
Phone: 0612-3011016
Email: customersupport@dtdc.com
KOLKATA
DTDC BHAWAN, 404/405, KAJI NAZRUL ISLAM SARANI, VIP ROAD,RAGHUNATHPUR, KOLKATA,
KOLKATA – 700059
Phone: 033-33004444,40329819
Email: customersupport@dtdc.com
GUWAHATI
NEAR AVTAR COMPLEX ,NAHARANI PATH, LAST GATE GUWAHATI,
GUWAHATI – 781006
Phone: 0361 – 2224744 / 8811099851/ 8811099852
Email: customersupport@dtdc.com
BHUBANESHWAR
BHASKAR TOWER, GROUND FLOOR,PLOT NO.73, KHARVELNAGAR, BHUBANESHWAR,
BHUBANESHWAR – 751001
Phone: 0674 – 3208040
Email: customersupport@dtdc.com
North Zone
CHANDIGARH
SCO 267, SECTOR 35D, CHANDIGARH,
CHANDIGARH – 160036
Phone: 0172-4600157,4600158
Email: customersupport@dtdc.com
GURGAON
SHOP NO. 51, 52, 53, OLD DELHI ROAD, OPP MARUTHI GATE NO.2, GURGAON,
GURGAON – 122015
Phone: 0124-4993560
Email: customersupport@dtdc.com
DELHI (NORTH DELHI)
B-101 PHASE 1 INDUSTRIAL AREA NARAIANA ,NEW DELHI,
DELHI – 110028
Phone: 011-44900000
Email: customersupport@dtdc.com
JAIPUR
K22A, MALAVIYA MARG, C-SCHEME, JAIPUR,
JAIPUR – 302001
Phone: 0141-4435503 / 02
Email: customersupport@dtdc.com
DELHI (SOUTH DELHI)
B-101 PHASE 1 INDUSTRIAL AREA NARAIANA ,NEW DELHI,
DELHI – 110028
Phone: 011 – 44900000
Email: customersupport@dtdc.com
NOIDA
A-7, SECTOR 7, NOIDA,
NOIDA – 302001
Phone: 0120 – 4812807/4812806/4812800/9871105428
Email: customersupport@dtdc.com
South Zone
BANGALORE
#269, LAHARI TOWERS, 1ST MAIN, ALBERT VICTOR ROAD, CHAMRAJPET,,
BANGALORE – 560018
Phone: 080-33004444
Email: customersupport@dtdc.com
CHENNAI
A-20, TVK INDL ESTATE, GUINDY, CHENNAI,
CHENNAI – 600032
Phone: 044 -22508150 / 7708050134
Email: customersupport@dtdc.com
COIMBATORE
OLD NO.564, NEW NO.899, AVINASHI ROAD, PAPPANAIKENPALAYAM, COIMBATORE,
COIMBATORE – 641037
Phone: 0422 – 4242555 / 4242504 / 4242502 /
Email: customersupport@dtdc.com
HYDERABAD
PLOT NO 9, SURVEY NO 581, 581/2 AND 583, BLOCK NO3, UPPAL, HYDERABAD,
HYDERABAD – 500039
Phone: 040 – 30947200 / 30947201
Email: customersupport@dtdc.com
COCHIN
NO.59/3368, APM BUILDINGS, NORTH RAILWAY STATION, COCHIN,
COCHIN – 682018
Phone: 0484 – 3300444, 8129070339
Email: customersupport@dtdc.com
West Zone
PUNE
SURVEY NO 79-18B, OFFICE NO 104, I FLOOR, KUNDAN HERITAGE, OLD MUMBAI PUNE HIGHWAY, BOPODI,,
PUNE – 411020
Phone: 020-33004444/ 7738899830
Email: customersupport@dtdc.com
NAGPUR
34, ABHYANKAR ROAD, NEAR RAMKRISHNA MATH, DHANTOLI, NAGPUR,
NAGPUR – 440012
Phone: 0712-3092531/23
Email: customersupport@dtdc.com
MUMBAI
PLOT NO14, VIJAY NAGAR, WESTERN EXPRESS HIGHWAY NEAR VIRVANI ESTATE, GOREGAON (E) MUMBAI,
MUMBAI – 400063
Phone: 022-33004444
Email: customersupport@dtdc.com
INDORE
22,PRESS COMPLEX ,BHIND DENIK BHASKAR OFFICE NEAR LOKSWAMI NEWSPAPER, INDORE,
INDORE – 452010
Phone: 0731-3916630
Email: customersupport@dtdc.com
AHMEDABAD
NO 10, MILL OFFICERS COLONY, OPP TIMES OF INDIA, BEHIND OLD RBI, ASHRAM ROAD, AHMEDABAD,
AHMEDABAD – 380009
Phone: 079-30610701-02-03-04-05
Email: customersupport@dtdc.com
DTDC is an ISO 9001:2008 certified courier and cargo company with pan India delivery reach. DTDC also has presence in America, Europe, Middle East and South East Asia. In India DTDC provides different services to suit the budget and delivery needs. You can use DTDC’s Premium Express Products for speedy delivery or you can use economical products for shipping at low rate. DTDC also started dotzot.in which is focused exclusively on e-retail delivery fulfillment.
If you want to track a shipment that was shipped via DTDC, you can go to their website and track the shipment online using the tracking number. If there is a problem you should contact the concerned branch office from where the item was shipped or the branch where item is to be delivered.
DTDC courier customer care Number Feed Back: Click Here
DTDC not best courier , custmor care not suport and pickup call .
I haven't received the item from dtdc but the status shows that delivered.
Please let me know the actual thing happened and deliver the item to me.
AWB / Ref. No. Z60228231
Totally bakwasss courier.
I haven't received the item from dtdc but the status shows that delivered on 09-July-2015.
Please let me know the actual thing happened and deliver the item to me.
AWB / Ref. No. Z60228231
Totally bakwass courier.
Bull shit service I have a courier from delhi to Srinagar they haven't delivered it since 6th of july i called several times but they keep making excuses & sometimes they say it's wrong number & all i m getting is losing money on calls
Tracking no Z61882958
Very bad experience with this courier i booked a parcel for jalandhar by air but after 3 days my parcel are not delivered & no communication no phone number of their branches.most 3rd class is there tracking system its not genuine its fake result…very bad they take huge charge like dtdc plus ,dtdc red ,etc but all is bull shit.
Recommend not to use.. they will not pick call also. 4 days simply my item was lying with madiwala office and not picking call also. Guven 30 call.
very worst courier. no response.
bad service
YOU'LL ARE ABSOLUTELY UNPROFESSIONAL COMPANY….
bad services
Hello,
The courier with Tracking No.: G90156983 / was to be delivered at the below address :
House No 302,
22nd Main, 3rd A Cross,
HRBR layout
Kalyan Nagar,
Bangalore – 560043
Karnataka
This was given on 14th may BUT this never got delivered and it is 15 days now , had word with the one of your rep form Bangalore office (08030828704) ,who said the details are not updated in system even.
I also called the numbers 080-33004444 for Bangalore Office in Bangalore but no one picks phone despite calling multiple times.
This is pathetic customer Service, I need to know where is my package and when it will be delivered to me?
Regards
Ayon Bhadra
@Vivek Prakash: Atleast your complaint got register.. They didn't even registered my complaint!
@CALLINGALL: Guys high time! I Am planning some strict actions against these guys.. If anyone too wants to & you feel betrayed because of DTDC… Get in touch with me personally…
Fraud service
very bad service. My Consignment dated 19-05-2015 courier charge 270/- From Bhubaneswar to Gurgaon. Our courier is supposed to deliver up to evening of 20th May, 2015 or maximum by first half of 21st May, 2015; however our client company has not received yet, even the tracking status is not updated, I can only check the status upto May 20, 15 time 08.02 AM.
dtdc are fraud they make false recieval and false recieval signature my complain no is:00333285.they close my case without any inquiry
my mobile number is wrongly entered as dtdc diva thane branch number , i m getting call for delivery , please remove my number from ur record , my mobile no is 9987702345
All no. R out of service
No one responde
Third class sevice
They show status as delivered, but the courier is not delivered. Very bad experience.
Wrost ever courier experience of my life, No one bothers to respond about the courier sent, not reached destination. Even the local couriers are far better than DTDC. Even the customer support people doesn't attends the calls.
Very Bad Service. I have sent an courier to Chennai from your Madurai – Jaihindpuram Branch. The courier was received by Mr. Jeeva (0091 8973922556), as he told that he was not having the Airway bill and give it to me later after 2 hours at my residence, however even after several follow-ups till now it was not given to me. I have made more than 100 calls till yesterday and he was promising to handover the airway bill.
I have sent an Demand Draft and paid him Rs 150 for the DTDC Plus courier and not having any confirmation that it will be delivered or he has sent the courier to the concerned person, its not yet delivered for 3 days.
Dear Customer Care Manager,
Extremely bad service. I have sent an courier to Chennai from your Madurai – Jaihindpuram Branch. The courier was received by Mr. Jeeva (0091 8973922556), as he told that he was not having the Airway bill and give it to me later after 2 hours at my residence, however even after several follow-ups till now it was not given to me. I have made more than 100 calls till yesterday and he was promising to handover the airway bill, still not given the Airway bill.
I have sent an Demand Draft and paid him Rs 150 for the DTDC Plus courier and not having any confirmation that it will be delivered or he has sent the courier to the concerned person, its been 3 days since the DTDC Plus courier has not yet been delivered.
dont use the service of dtdc if you use you are a fool and dumbass
very Bad Service you may take a risk of your parcel.
very bad & risky services all on Ram Bharose
worst courier service in the world
DTDC is the most worst courier service in the world. One of my friend booked the consignment on 30.03.2015 from Bhiwandi, till date i have not received the courier. i am continuously trying to call to all the DTDC customer care numbers in India. But they have not answering even one phone call also. Branch peoples are also not responding properly.
My sincere advise to DTDC…. please close the courier services… and sell popcorn packets in the public parks.
Very worst service. domestic courier (same state) didn't get delivered even after 5 working days. tried calling customer service but no response, couldn't track with the consignment number. NEVER USE DTDC service…
Very unruly courier persons. He came pressed the bell. I came and opened the door, he has left. I called him. I told him that he would have waited for reasonable time after pressing bell. He rudly replied that "I am not your father's servant".
Very Very very Pathatic & Poor responce in tirupathi , Hyderabd & Banglore head office
This is second time I am facing problem with DTDC. Online status shows that order is delivered and it is not even in my city.
Really this is very disappointing. The services & support from your offices are very poor.
No one is there to look at customers problem.
Bad and dangerous service.
it was worst service in electronic city branch, bangalore.
You know there's sunthing Called Good Service, den ders sumthing called bad service, then ders even called POOR service. DEN COMES DTDC.
the worst service i have ever experienced. without going to the consignee they simply update ATTEMPTED. with the consignment number D22338897 they have taken the consignment on 17/04/2015 saying that they will deliver on next day. till date they didnt deliver the courier. the pathetic courier service in India.
very very bad services
waste courier..
Pathetic service is what you guys offering I must say.
Its been more than 11 days when i placed an order on amazon which was supposed to be delivered by you people.
Docket number is Z48457446.
Whenever I am trying to track my courier on your website it is displaying delivered. Even i tried to contact you people on all available contacts but no one is responding. This is what you promise to deliver unsatisfied, poor and arogant services. Please if you guys have even a sense of customer satisfaction and feel anywhere responsible, contact me and let me know where the hell on earth is my courier.
bad services
We are really unsatisfied with your service.my Docket no:A31420054. we sent on 4thAPRIL,2015 of this month but today 16th. From ahmedabad to aandrapradesh it took 5 days to delivery. And ur k.p.das who franchize manager representative is not communicated with us about courier and they are unable to lift our calls also. Its very important cloth to be reached very urgently but we didn't get it. we really unsatisfied. kindly deliver the item.
Pathetic service . They have taken money for delivery but are asking me to come and pick up my parcel from office. Horrible customer service and arrogant staff!
WORST COURIER
OUT OF SERVICE
My friend has delivered the parcel from vizag on Friday 13th 2015 to Bangalore but in the website it shows ..it is still in Hyderabad.I contacted Vizag office they said some problem in Hyderabad off so still it is not been delivered to Bangalore, so one parcel its taking more than a week but not yet delivered.All the customer care numbers are ringing but no one is not answering the call so its waste of time.
You people are worst than the India post and needs to be taken to task nobody cares to even answer the basic queries of customers. Phone numbers are not answered even of corporate office on 18th @ 1.45 pm I have tried from Mubai, Corporate office with all numbers but was not answered.
Your Fatorda franchisee is a lazy fellow he uploads parcel delivered without delivery and calls customers to take it from his office. He doesn't have delivery staff. this is second time I am facing problem with this fellow. If you don't take action on this front I will be forced to move consumer court against you as this is deficient service. Parcel with this no. M15436984 he uploaded as delivered on 16th but as of now i.e. on 18th till 1.35 pm it is not been delivered. This parcel was supposed to be delivered from Mumbai but I am waiting for this for last 15 days.
Please add correct contact numbers for Bangalore! it's so annoying that no one responds to the call. Trying past one week. Your site shows parcel is delivered already to someone and i haven't received it.
we are really unsatisfied with your service. My CN No: H42298176. we sent on 5th of this month but today 10th. From Hyderabad to Visakhapatnam it took 5 days to delivery. And ur representative is not communicated with us about courier and they are unable to lift our calls also. Its very important document to be reached very urgently but we didn't get it. we really unsatisfied. kindly deliver the item.
waste courier….
I've sent a courier to Goa verna industrial estate (pin # 403722), docket # B18306059 dt 22.1.15, but on 28.1.15 in your website status is shown as DELIVERED,., but concern person not received my courier. I've mention From & To address & contact numbers on the courier box, your DTDC people didn't make even a single attempt to make a call, they simple kept my courier with themselves. its really irresponsibility showing from you,., today means 06.02.15 they will handover my courier after make a call to Verna courier office (Office # 09422846474 Name- basavaraju) if I forget to cross check the docket number, what happened ? do you think u can enjoy other belongings ? this is not the service every can expect,., bull shit,.,.