The Banking Ombudsman is a senior official appointed by the RBI. He has the responsibility to redress customer complaints against deficiency in certain banking services
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Name and Address of the Office of the Banking Ombudsman
One can file a complaint before the Banking Ombudsman if the reply is not received from the bank within a period of one month after the bank concerned has received one’s complaint, or the bank rejects the complaint, or if the complainant is not satisfied with the reply given by the bank.
Banking Ombudsman Contact details for Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu
Smt. N Sara Rajendra Kumar
C/o Reserve Bank of India
5th Floor, Nr. Income Tax, Ashram Road
Ahmedabad-380 009
Tel. No. 079 – 26582357
Email : cms.boahmedabad@rbi.org.in
Banking Ombudsman Contact details for Karnataka
Ms. Saraswathi Shyamprasad
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bengaluru -560 001
Tel. No. 080- 22277660/22180221
Fax No. 22276114
Email : cms.bobangalore@rbi.org.in
Banking Ombudsman Contact details for Madhya Pradesh
Shri Hemant Kumar Soni
C/o Reserve Bank of India
Hoshangabad Road
Post Box No. 32, Bhopal-462 011
Tel. No. 0755 – 2573772/2573776
Fax No. 2573779
Email : cms.bobhopal@rbi.org.in
Banking Ombudsman Contact details for Odisha
Shri Biswajit Sarangi
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001
Tel. No. 0674 – 2396207
Fax No. 2393906
Email : cms.bobhubaneswar@rbi.org.in
Banking Ombudsman Contact details for Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.
Shri J L Negi
C/o Reserve Bank of India
4th Floor, Sector 17
Chandigarh
Tel. No. 0172 – 2721109
Fax No. 0172 – 2721880
Email : cms.bochandigarh@rbi.org.in
Banking Ombudsman Contact details for Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands
Dr. Balu K
C/o Reserve Bank of India
Fort Glacis, Chennai 600 001
Tel No. 044 – 25395964
Fax No. 25395488
Email : cms.bochennai@rbi.org.in
Banking Ombudsman Contact details for Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura
hri Thotngam Jamang
C/o Reserve Bank of India
Station Road, Pan Bazar
Guwahati-781 001
Tel.No. 0361- 2734219/ 2512929
Email : cms.boguwahati@rbi.org.in
Banking Ombudsman Contact details for Andhra Pradesh and Telangana
Shri T. Srinivasa Rao
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad, Hyderabad-500 004
Tel. No. 040 – 23210013
Fax No. 23210014
Email : cms.bohyderabad@rbi.org.in
Banking Ombudsman Contact details for Rajasthan
Ms. Rekha Chandanaveli
C/o Reserve Bank of India,
Ram Bagh Circle,
Tonk Road, Post Box No. 12
Jaipur – 302 004
Tel. No. 0141-2577931
Email : cms.bojaipur@rbi.org.in
Banking Ombudsman Contact details for Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
Shri P. K. Nayak
C/o Reserve Bank of India
M. G. Road, Post Box No. 82
Kanpur-208 001
Tel. No. 0512 – 2305174/ 2303004
Email : cms.bokanpur@rbi.org.in
Banking Ombudsman Contact details for West Bengal and Sikkim
Shri Hauzel Thangzamuan
C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700 001
Tel. No. 033 – 22310217 / 22133353
Fax No. 22305899
Email : cms.bokolkata@rbi.org.in
Banking Ombudsman Contact details for Districts of Mumbai, Mumbai Suburban and Thane
Smt. (Dr.) Neena Rohit Jain
C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
Tel No. 022 – 23022028
Fax : 022 – 23022024
Email : cms.bomumbai1@rbi.org.in
Banking Ombudsman Contact details for Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane)
13. Mumbai (II) Shri S.K. Kar
C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
Tel No. 022- 23001280 /23001483
Fax : 23022024
Email : cms.bomumbai2@rbi.org.in
Banking Ombudsman Contact details for North Delhi, North-West Delhi, West, South-West Delhi, New Delhi and South districts of Delhi
14. New Delhi (I) Smt. Anupam Sonal
C/o Reserve Bank of India,
Sansad Marg, New Delhi
Tel. No. 011 – 23725445
Fax No. 23725218
Email : cms.bonewdelhi1@rbi.org.in
Banking Ombudsman Contact details for Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh
15. New Delhi (II) Mrs. Ruchi A S H
C/o Reserve Bank of India
Sansad Marg, New Delhi
Tel. No. 011 – 23724856
Email : cms.bonewdelhi2@rbi.org.in
Banking Ombudsman Contact details for North-East Delhi, Central Delhi, Shahdara, East and South-East districts of Delhi
16. New Delhi (III) Shri V. G. Sekar
C/o Reserve Bank of India
Sansad Marg, New Delhi
Tel. No. 011 – 23715393
Fax No. 23765234
Email : cms.bonewdelhi3@rbi.org.in
Banking Ombudsman Contact details for Bihar
17. Patna Shri. Rajesh Jai Kanth
C/o Reserve Bank of India
Patna-800 001
Tel. No. 0612 – 2322569/2323734
Fax No. 2320407
Email: cms.bopatna@rbi.org.in
Banking Ombudsman Contact details for Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region)
Shri G. Ramesh
C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033
Tel. No. 0471 – 2332723/2323959
Fax No. 2321625
Email: cms.botrivandrum@rbi.org.in
Banking Ombudsman Contact details for Jharkhand
Smt. Chandana Dasgupta
C/o Reserve Bank of India
4th Floor , Pragati Sadan, RRDA Building,
Kutchery Road, Ranchi Jharkhand 834001
Tel. No. 0651 – 8521346222/9771863111/7542975444
Fax : 2210511
E-mail: cms.boranchi@rbi.org.in
Banking Ombudsman Contact details for Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
Shri Arun Bhagoliwal
C/o Reserve Bank of India
74/1, GMVN Building, 1st floor
Rajpur Road, Dehradun – 248 001
Telephone : 0135 – 2742001
Fax : 0135 – 2742001
Email : cms.bodehradun@rbi.org.in
Banking Ombudsman Contact details for Chhattisgarh
Shri. Keshab Korkora
C/o Reserve Bank of India
54/949, Shubhashish Parisar,
Satya Prem Vihar
Mahadev Ghat Road, Sundar Nagar,
Raipur- 492013
Telephone: 0771 – 2244246 / 2241819
Email : cms.boraipur@rbi.org.in
Banking Ombudsman Contact details for Union Territories of Jammu & Kashmir and Ladakh
22. Jammu Shri P Shimrah
C/o Reserve Bank of India,
Rail Head Complex,
Jammu- 180012
Telephone: 0191 – 2477617
Fax :0191 – 2477219
Email: cms.bojammu@rbi.org.in
Source : https://www.rbi.org.in/commonman/English/Scripts/AgainstBankABO.aspx