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Contents
Air India Customer Care Toll Free Number
Online Bookings Helpdesk
(Monday to Saturday , 0930 hrs. – 1730 hrs. IST)
India
Toll Free Number :
1800 180 1407 (from all MTNL/BSNL lines) and Mobile / landline Numbers of most Private Telecom Operators
Call Centre Email IDs
E mail ID :
E mail ID :
E mail ID :
traveldocs@airindia.in (For forwarding scanned copies of travel documents for re-issuance of Tickets / Updating FFP mileage).
Frequent Flyer
Toll Free Number :
1800 180 1407 (from all MTNL/BSNL lines) and Mobile / landline Numbers of most Private Telecom Operators
Email Addresses for FFP Members
General Queries :
Missing miles / Retro credit :
Redemption related Queries :
Silver Edge Members :
USA/Canada
USA Toll Free Number :
1800 223 7776
Canada Toll Free Number :
1800 625 6424
UK
UK :
44 207 760 3290 (Local)
France
Paris :
0033-1-76545741 (9am to 9pm) (Local)
Germany
Frankfurt :
0049-69-12009821 (9am to 9pm) (Local)
Australia
Australia Toll Free Number :
1800 247 463
Singapore
Singapore :
00-65-62259411 (Local)
For callers from all foreign locations (International Chargeable Calls)
For callers from any location other than India, the AI Contact Centre can also be reached through +91-22-25818515 and +91-44-66921455. All calls made to these numbers are chargeable to the callers by their telecom service provider as per applicable international call rates.